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Best Workforce Management Software

What is Workforce Management Software?

Workforce management software or WFM tools are desktop, online, or mobile apps in charge of employee management. Workforce tools assist companies in automating and streamlining, organizing, and deploying work processes.

These tools ensure that the labor planning is executed efficiently so that workers perform their activities productively. Moreover, workforce management software manages the staff’s time and tasks to keep a cost-effective workforce.

In other words, a workforce management system works as a scheduling app and database where all staff information is stored. These digital tools were created to support everyday workers’ activities. In addition, this software is also an HR solution since the system is in charge of HR management tasks that include time reporting, labor planning, employee work performance, absence management, task management, and payroll.

More than this, it gives users analytics insights about the overall workers’ activities. Many businesses such as healthcare, retail, or hospitality can use these kinds of software. Also, workforce tools are designed for enterprise-level companies with fewer employees.

About the Authors

Writer

Rashi Arora

Product Owner @ Broadcom

Content Writer & Review Specialist

Rashi Arora is currently working as a Project Manager at Aventra Group. Prior to this, she was a Product Owner at Broadcom. Rashi has gained expertise by managing renewals on Salesforce CPQ and improving the Renewal Admin Portal.