What is workforce management software?
Workforce management software or WFM tools are desktop, online, or mobile apps in charge of employee management. Workforce tools assist companies in automating and streamlining, organizing, and deploying work processes.
These tools ensure that the labor planning is executed efficiently so that workers perform their activities productively. Moreover, workforce management software manages the staff’s time and tasks to keep a cost-effective workforce.
In other words, a workforce management system works as a scheduling app and database where all staff information is stored. These digital tools were created to support everyday workers’ activities. In addition, this software is also an HR solution since the system is in charge of HR management tasks that include time reporting, labor planning, employee work performance, absence management, task management, and payroll.
More than this, it gives users analytics insights about the overall workers’ activities. Many businesses such as healthcare, retail, or hospitality can use these kinds of software. Also, workforce tools are designed for enterprise-level companies with fewer employees.
Why should companies use workforce management software?
First of all, software of this kind keeps a business organized. This means this HR solution ensures that people get assigned tasks according to their capacities and expertise. Moreover, it ensures that these activities are performed efficiently in terms of time and cost-effectiveness.
Due to the time tracker solution, you can see what employee performs best in their tasks, which tasks are the most time-consuming, or attendance at work. In addition, based on the time spent on a certain task and the final result, workforce tools allow you to evaluate an employee’s quality of work.
Second, this offers automation solutions for companies of all sizes. HR departments that had to do these processes manually now have a reliable and accurate alternative to free-up valuable time. Thus, workforce tools are flexible methods of managing staff time and projects for all companies, big or small.
Best workforce management software
When looking for a platform to support your workforce management efforts, you should consider a few aspects. The best workforce management platforms have a user-friendly interface, integrations with popular apps, accessibility, and value for money. In addition, common features you can find within a workforce management solution are:
- Web and mobile deployment
- Time tracker
- Real-time scheduling
- Time reporting and analytics
- Talent acquisition
- Ongoing training
Keep in mind that the most important assets a company has are its employees. Thus, businesses need to optimize operational activities and staff satisfaction to maintain a productive and efficient workflow. Learn more from our reviews on how a company can benefit from workforce management software!