Subbly

Category Ecommerce
Reviewed by Nitish Singh
Updated Jan 10th, ’22

Tekpon Score

9.5

Users Score

7.5

Subbly Review

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Subbly is a subscription-first eCommerce platform that enables businesses to sell their subscription in a feature-rich environment. The subscription software is affordable and offers plenty of features to manage your subscription business with access to proper eCommerce features, customer relationship management, subscription customization, and a full-fledged drag and drop website builder. It also offers access to the subscription box and other key features such as shipping, logistics, and marketing. Despite so many features, Subbly is an affordable option for new businesses and an excellent option for existing businesses.

UI/UX

9.5

Ease of use

9.5

Value for Money

9.3

Features

9.7

Customer Support

9.5
Pricing Details

Starting from: $19/month

Pricing Model: Subscription

Yes, has free trial

No free version

PROs
  • Ease of use
  • Offers an extensive collection of tutorial videos
  • Easy navigation
CONs
  • Lite plan doesn’t support translation
  • Data export features are limited
  • High referral fee
Best for
  • StartUps
  • Freelancers
  • Small business
  • Medium business
Deployment
  • Cloud, SaaS, Web-Based

Subbly – the subscription platform

Subbly sells itself as a “Subscription-first” platform where you can use Subbly to run your subscription business. With Subbly, you can quickly get started using their drag and drop builder and templates. If you already have a site, you can also embed it without any difficulty. At its core, you get access to flexible subscription billing, basic eCommerce, website builder, checkouts & flows, Shipping & logistics, marketing & growth, management & customers features.

Subbly is also affordable and hence is a great pick for new businesses. Let’s explore more in our Subbly review.

What is Subbly?

Subbly is best defined as a subscription-first eCommerce platform and subscription software that offers access to many features, including subscription billing, shipping & logistics, and subscription box. As a subscription-first eCommerce platform, you get access to a complete website builder with drag and drop features, logo creator, standard eCommerce features, and marketing features. In addition, it comes with more than 50+ features at an affordable price. With Subbly, you can run any subscription service business without the need to use other tools or services.

How to use Subbly?

To start using Subbly, you need to first signup for an account. After that, you can either choose a free trial or get one of their plans. Once done, you need to do Subbly login and start the setup process. You can embed it to Subbly using scripts if you already have a site. If not, you can use the drag and drop builder to create your eCommerce site and start selling your products. The best thing about the process is that you do not need any technical knowledge to get started with Subbly.

You can take advantage of the available tutorials and guides by Subbly to get started. Also, setting up Subbly is cost-effective as it does not cost. The key steps that you need to follow to get up and running with Subbbly are as follows:L

  • Setup your site using the website builder or embed your existing site
  • Add your products
  • Manage payments using Stripe and other payment methods
  • Turn on the automated notification and get notified in case of any shipment or purchases
  • Get paid using Stripe
  • Manage orders through the Subbly dashboard

Subbly Features

Subbly comes with more than 50+ features for its user. It provides businesses with the best way to manage their business. Let’s discuss the features below.

  • Flexible Subscription Billing

Subbly offers a powerful subscription billing engine. The core features of the subscription billing engine include:

  • Subscription billing

With Subbly, you can automate recurring billing and hence do not need to ask customers every single time manually. Furthermore, once a customer is subscribed, it automates the whole process.

  • Customizable billing and shipping cycles

You can set customized shipping and billing cycles. Here, you can set the shipping cycles weekly, monthly, annually, or quarterly. Moreover, you can also combine shopping frequency and billing to meet your business requirement. Lastly, you can also let customers choose how they want to checkout.

  • Complete billing customization

Subbly lets you customize subscriptions entirely for the customers. For example, customers can choose if they want products shipped. In addition, you are also a great survey builder, which lets enables you to create customizable customers subscription.

  • Trail periods

Customers can also take advantage of trial periods. You can offer customers a sample subscription with a lower amount and apply a shorter cycle renewal.

  • Failed payment recovery and dunning

Subbly offers involuntary churn to cure failed payments, which reduces the failed payments using automation and payment recovery tools.

  • Commitment periods

You can offer commitment periods with a range of monthly and yearly. You can also ask them to incentivize customers with discounts and other offers.

  • Set renewal dates and cut off dates

Subbly also offers cut-off dates and set renewal dates. Here, you can set the payment dates on the same day every month or simply before the shipping. It is entirely customizable and can be set based on your business requirement.

  • Basic Ecommerce

Subbly also offers an in-build comprehensive toolset to manage your eCommerce. Let’s list them below.

  • Normal e-Commerce

Subbly also supports normal e-Commerce purchases where you can combine one-time purchases with subscriptions. This will help you maximize revenue and manage your customers in the best possible way.

  • Tax calculations

With Subbly basic eCommerce feature, you get automatic worldwide tax calculations. This makes your business tax complaint irrespective of the geographical location of your customers. Additionally, you also get the support of the TaxJar app, which lets you take care of the tax filling. You can enable it from the Subbly App Store.

  • Multiple payment gateways

Subby supports multiple payment gateways, including PayPal, Braintree, and Stripe. By default, Subbly recommends Stripe as it is a global payment standard.

  • Cart functionality

With cart functionality, you can add items to the cart. The cart can also be enabled subscription enabled, and users can also add the carts to the subscription-powered cart. Moreover, it also supports up-sell capabilities.

  • Compliant payment processing

You also get access to compliant recurring payments directly managed within Subbly. This means that you do not miss any customers and can easily charge the eligible customers from the admin. In addition, it supports PCI complaints and is SCA-ready.

  • Website Builder

Subbly comes with an excellent website builder. It lets you quickly manage your business site and ensure that it can work with a subscription checkout system.

  • Multiple templates

Professionally designed templates accompany the powerful editor. The template categories range from Cafe, Form Design, Homeplants, Kidzwear, Niche, and more! Each template is completely customizable, and you can also use pre-configured blocks to customize them further. The blank canvas also gives you the creative freedom to utilize the pre-configured blocks according to your needs.

  • Powerful drag and drop builder

At the core of the website builder, you get a drag and drop builder. The builder gives you complete freedom to access editable columns, editable margins, and other key configurations. In addition, the builder is accompanied by great templates which you can further customize based on your needs.

  • Logo creator

If you do not want to hire a logo creator or do not know how to use Photoshop, you can use the in-build logo creator, which lets you create creative and unique logos without designing any single element.

  • Videos and galleries

Easily upload videos and galleries to your products to improve their outlook. This will help you capture your customer’s attention and get better conversions.

  • SEO and meta tools

Get more reach with the SEO and meta tools. You can configure each eCommerce web page and customize how they look on Google.

  • Visual sitemap and structure editor

Understand how your site looks like with the help of a visual sitemap and structure editor. Then, you can easily drag and drop the pages and put them in a logical hierarchy.

  • Checkouts and Flows

With the checkouts and flows feature, you can completely manage and customize the customer’s journeys based on your brand’s philosophy and business model. The four key features under it are as below:

  • Easy site embed

You can easily embed your powerful website into Subbly and thus do not have to create a website using Subbly website builder. To integrate, all you need to do is copy and paste the code into the widget builder.

  • Customizable branding

Customize your website completely with colors and logos to reach your brand identity. This will enable you to give your customers a unique experience, starting from login to checkout.

  • High conversion rate

Subbly checkout is designed to offer a high conversion rate. It also provides an excellent customer experience.

  • On-boarding flows, surveys, and quizzes

You also get access to surveys, quizzes, and onboarding flows. Using these, you can gather customer data, which people can then use to improve subscriptions. In addition, the onboarding flows help you customize the process further and improve customer satisfaction.

  • Shipping and Logistics

With Subbly shipping and logistics, you can improve your business and enable a better customer experience. The key shipping and logistics features include:

  • API & Exports

Easily export your orders using filters and then use the data in your data management system. You can also use Zapier to automate the process or use third-party API to integrate.

  • Inventory tracking

Track your inventory directly from the dashboard. This way, you can know about your inventory and which SKUs to restock. It also supports automation for assigning SKUs based on customer feedback and surveys.

  • Order management system

You can utilize the inbuilt order management system to fulfill the orders. For example, you can mark orders as batch process orders, filter orders, or shipped orders.

  • 360-degree integration

Subbly supports an excellent integration option where you can integrate the choice of your shipping platform, including the like of ShipStation and Pirate Ship. With the integration, you get access to the shipping label.

  • Automatic notification

Enable automatic notification to notify the customers via their log-in area or email.

  • Marketing and Growth

You can do marketing directly from Subbly. It is made possible due to the marketing and growth-based feature that you can utilize to improve your subscription business. These features include:

  • Coupons and discounts

Utilize coupons and discounts to incentivize customers to purchase or subscribe to the newsletter. You can provide discounts and coupons based on different parameters, including fixed amounts, percentages, or subscription levels. In addition, you have full control over the coupons that you can use to sell the subscription products.

  • Refer-a-friend tool

If you want to improve your business reach further, you can use the refer-a-friend tool, which lets the customers invite friends. In return, you can incentivize them and provide cashback or another form of reward.

  • SMS marketing

Subbly also supports SMS marketing through automation. You can send SMS to both new and old customers and provide different benefits, including upsells, discounts, etc. The Subbly SMS marketing is powered by the Twillo app, available via the Subbly App Store.

  • Cart abandonment

With the cart abandonment feature, you can increase conversions and ensure that acquiring customers’ costs improve in the long term. In addition, you can set up the cart abandonment feature and then forget about it as it automates the whole process.

  • Tracking codes

Subbly also offers tracking codes to understand how your business is performing. Users can add the tracking codes by using scripts or apps.

  • Analytics

Dive deep into how your business is performing using the Subbly in-built analytics platform. It offers access to key metrics where you can also analyze the trend.

  • Churn optimization

Improve your customer’s chances to stay with your brand using voluntary and involuntary churn.

  • Loyalty programs

Loyalty programs enable you to reward customers for their loyalty.

  • Management and Customers

Management and customers feature lets you manage your customers in the best possible way. By using these features, you can provide excellent customer support.

  • Customer login area

Customers get their login area from where they can manage their accounts. Additionally, you can customize the customer login page based on your brand.

  • Customer management

Subbly comes with a complete customer relationship management where you can manage all your customer information and perform actions on them.

  • Cancellation form

Collect valuable customer information via the cancellation form if customers cancel the subscription. This way, you can incorporate the feedback and reduce cancellation in the long run.

  • Automate editable transactional emails

Automate editable transactional emails which are sent to customers when needed. The automated transaction emails have a high deliverability rate.

  • Custom email and SMS workflows

Subbly also supports custom email and SMS workflows based on triggers.

  • Extensibility and More features

Subbly also offers more features, including extensibility features. These features include:

  • Community: Subbly offers a wonderful community with over 5000 members in their Facebook group. The community is active and helps users learn about the Subbly solution.
  • PCI, SCA, and GDPR compliant: Subbly is GDPR, SCA, and PCI compliant.
  • SLA’s and enterprise-ready: Subbly offers SLAs and proper account management to meet enterprise-ready status.
  • API: With Subbly APIs, programmers can easily manage their applications or integrate features without looking for alternatives.
  • App store: Subbly app store gives access to more services and features. 
  • Exceptional customer support: Subbly comes with excellent customer support.

Subbly Pricing

Subbly offers both monthly and annual pricing for its plans. Moreover, Subbly offers four pricing plans: Lite, Basic, Subbly, and Advanced. You can try each of the plans free with their 14-day free trial. So let’s go through each one of them below.

Lite

$19
Monthly
  • Free migration
  • 24/7 chat and email support
  • 1 % stripe transaction fee
  • 1.25% Paypal and Braintree fee
  • Unlimited subscriptions
  • Online store
  • Embeddable customer portal
  • Unlimited products
  • 2$ custom checkout domain
  • Embeddable checkout
  • 5 SKUs inventory tracking
  • 2 Shipping methods and regions
  • 25 email sequences per month
  • Five referrals per month
  • 1 rule and 50 actions per month in automation
  • Default cancellation reasons
  • Subscription-first funnels

Basic

$39
Monthly
  • Custom website domain
  • 20 SKUs inventory tracking
  • 25 emails per month out of stock subs
  • Five shipping methods and regions
  • Local pickup
  • Local delivery
  • Gift vouchers support
  • Two languages support
  • Custom checkout translation
  • 200 email sequences per month for cart abandonment
  • 20 referrals per month
  • Unlimited coupons with advanced rules
  • Five rules and 500 actions per month in automation
  • Churn analytics
  • Custom cancellation reasons
  • Commitment period

Subbly

$79
Monthly
  • Everything in the Basic plan, plus:
  • Up to 100 SKUs inventory tracking
  • Unlimited out of stock subs
  • Unlimited shipping regions and methods
  • Dynamic price calculations
  • Five languages supported
  • Unlimited emails sequences per month for cart abandonment
  • Zapier and automation support
  • Unlimited referrals
  • 20 rules and 2500 actions per month in automation
  • Cancellation offers
  • Up to 3 users

Advanced

$159
Monthly
  • Everything in the Shubbly plan, plus:
  • Up to 500 SKUs inventory tracking
  • Branded checkout
  • 100 rules and 10,000 actions per month in automation, $5 per 1000 actions afterward
  • Unlimited offers per funnel and survey.
  • Five funnels
  • Up to 5 users

See all Features

Subbly Enterprise Solutions

Subbly also offers enterprise solutions aimed at large businesses or merchants with high volume. The enterprise solution offers flexible integrations, VIP support, variable transaction fees, and so on. To learn more about its pricing and features, you need to contact their enterprise team.

Subbly Alternatives

Subbly is a subscription-first platform that provides you the platform where you can sell subscriptions in a matter of minutes. It is an excellent service for businesses who want a no-hassle platform to get started with their business. However, it is not a perfect platform and hence not a great pick for everyone out there. That’s where the Subbly alternatives come in. Let’s go some of the best Subbly alternatives out there.

  • Chargebee

Chargebee is a good alternative to Subbly. It is a subscription management platform that offers excellent revenue and billing management. Chargebee is also scalable and allows businesses to grow without creating their infrastructure. The key features offered by Chargebee include Billing experiments, subscription automation, enterprise-grade security, revenue intelligence, and an extensible platform. However, Chargebee is pricey, and its plan starts at $249 per month.

  • Chargify

 If you are a B2B business looking for a subscription billing solution, check out Chargify. It is a subscription management software that works best for fast-growing companies. The billing system is completely built for B2B SaaS, which supports complex use-cases and event-based models. It also offers data & analytics for the best understanding of product revenue, customer trends, and more. Chargify also supports global payments and rapid onboarding for easy transition from other solutions. It is a B2B solution, priced competitively, starting at $599 per month.

  • Karta

Karta is an all-in-one platform that offers an excellent set of features. The Karata Checkout lets you manage your product sales. It offers unlimited product sales, multiple price points, 1-click transactions, upsells, down-sells, and automatic buyer tags. It also offers coupons, trails, subscription-based selling, and much more! In terms of payment, the buyer gets the option to choose the payment method quickly. They get the option to choose Paypal or credit card — improving business conversions. Karta pricing starters at $99 per month with up to a 25% discount if you go for annual billing. The plan will give you access to all the Karta features, including leads, forms, pages, mail, membership, and so on! So, if you want a complete solution compared to Subby, then Karta is a good pick.

  • Outseta

Outseta is another good alternative to Subbly. It is an all-in-one membership software that lets you monetize online communities, SaaS products, and websites with ease. It offers key features such as authentication, CRM, email, and payments. Overall, it offers businesses the best way to manage their recurring revenue. It supports Stripe, which people can integrate within minutes for billing. It also supports add-on product and services selling, per-user pricing, and team or individual memberships. In authentication is offers login forms, membership profiles, and protected content. Moreover, it also offers extensive CRM features such as segmentation, pipeline tracking, and complete fully customizable member records. Finally, it is well-priced with a Founder plan starting at $29 per month in pricing.

  • Salesforce Billing

Salesforce is one of the big players in the market. One of its key products includes Salesforce Billing, which lets you automate revenue, payments, and invoice with ease. The key features offered by Salesforce billing include order management, easy integration with Salesforce CPQ, revenue recognition reporting, proper billing, booking, and Cash management. Lastly, it also supports ERP, which means you can integrate it into the accounting system. With it, you can automate your billing process and enable your business to allocate and accept payments.

Subbly Review Conclusions

Subbly is one of the finest platforms to start and manage your business. It is feature-rich and offers an excellent subscription-first platform. Right now, it has been used by more than 9000 businesses with an excellent Capterra rating. It is also easy to get started with Subbly as it offers a drag-and-drop builder with no need to code to create your website. Moreover, you can also embed your existing website with Subbly. In short, you can quickly start selling subscriptions using Subbly and then use the platform to further grow your business with key features such as referrals, secure checkout, cart abandonment, product upsells, and so on.

Managing your subscription business is also easy as it offers easy inventory and shipping management. Additionally, it also comes with advanced analytics and real-time sales information. The in-built CRM is also handy as you can use it to manage your customers with ease.

Overall, Subbly is a great platform to start or manage your subscription business with tons of features at its disposal. The affordable price also invites new businesses to try the platform and see if it fits their requirement. On top of that, you can also take advantage of their 14-day free trial on all their plans.