AppFolio Property Manager Reviews for 2025
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What is AppFolio?
AppFolio Property Manager is a comprehensive software solution designed to streamline property management tasks for residential, commercial, student housing, and community association properties.
This intuitive platform offers a range of features to simplify day-to-day operations, including automated rent collection, maintenance requests, and tenant communication.
These features are designed to save time and reduce the manual workload for property managers, allowing them to focus on more strategic aspects of their business.
The software also includes marketing tools to attract new tenants, tenant screening services, and accounting functionalities for accurate financial management.
With a user-friendly interface and robust reporting capabilities, AppFolio enables property managers to efficiently handle all aspects of property management from a single, cloud-based system.
Common use cases for AppFolio Property Manager include rent collection automation, lease management, vacancy tracking, and financial reporting.
Its online portals for tenants and owners facilitate transparent communication and seamless transactions, enhancing the overall rental experience for all parties involved.
AppFolio’s mobile app further ensures that property managers can access critical information and perform essential tasks anytime, anywhere, making it a powerful tool for modern property management.
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Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
AppFolio Property Manager Pricing
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AppFolio Property Manager Features
- Accounting Integration
- Billing & Invoicing
- Calendar Management
- Client/Property Matching
- Commercial Property Management
- Contract/License Management
- Credit Check
- CRM
- Deal Management
- Document Management
- Electronic Signature
- Email Management
- Facility Scheduling
- General Ledger
- Insurance Management
- Investments Tracking
- Late Fee Calculation
- Lease Management
- Maintenance Management
- Owner Portal
- Portfolio Management
- Property Management
- Rent Tracking
- Residential Leases
- Residential Properties
- Retail Leases
- Self Service Portal
- Tenant Portal
- Tenant Tracking
- Vacancy Management
- Vendor Management
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Add & Edit Photos
- Alerts/Notifications
- API
- Application Management
- Audit Management
- Audit Trail
- Background Screening
- Bank Reconciliation
- Cash Flow Management
- Client Portal
- Comment Library
- Commercial Inspections
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Database
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Dues Management
- Electronic Payments
- Expense Tracking
- Fee Collection
- File Management
- Financial Management
- Financial Reporting
- For Property Managers
- Guest Tracking
- HOA Violation Enforcement
- Housekeeping Management
- Income & Balance Sheet
- Inspection Management
- Invoice Management
- Lead Management
- Lease Tracking
- Maintenance Scheduling
- Member Database
- Member Directory
- Member Portal
- Membership Management
- Mobile Access
- Online Payments
- Parking Management
- Payment Processing
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Recurring/Subscription Billing
- Reminders
- Repair Estimates
- Report Summary
- Reporting & Statistics
- Reporting/Analytics
- Residential Inspections
- Role-Based Permissions
- SMS Messaging
- Task Management
- Task Scheduling
- Tax Management
- Template Management
- Templates
- Tenant Management
- Tenant Screening
- Third-Party Integrations
- Transaction History
- Transaction Monitoring
- User Management
- Vehicle Management
- Video Support
- Visitor Management
- Web-based Deployment
- Website Integration
- Website Management
- Work Order Management
User Sentiment - AppFolio Property Manager Reviews
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User-Friendly Interface
AppFolio is highly praised for its intuitive and easy-to-navigate interface, which simplifies managing various aspects of property management, from applications to lease signing.
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Comprehensive Features
The platform offers an array of features, such as online payment processing, two-way texting with tenants and owners, and mobile inspection tools, which help streamline workflows and improve communication.
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Efficient Reporting
Users find the customizable reports and real-time insights helpful for tracking financial performance and managing large property portfolios.
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Strong Customer Support
Many users appreciate the responsive customer support, which includes access to live support and a knowledge base.
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Tenant and Owner Portals
AppFolio includes self-service portals for tenants and owners, allowing them to efficiently manage payments, leases, and maintenance requests.
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Learning Curve
Some users have noted a steep learning curve, particularly when implementing the software for large portfolios. Extra training may be necessary.
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High Costs
While AppFolio offers many features, some users feel that the pricing is high compared to other platforms, especially for additional features that competitors may offer at no extra cost.
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Limited Reporting Customization
There are occasional complaints about limited flexibility in financial reporting, which requires users to export data to other software, like Excel, for further analysis.
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AppFolio Property Manager Company Details
Company Name
AppFolio
Headquarters
United States
Website
appfolio.com
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