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Chargebee Reviews for 2025

Recurring billing and subscription management tool for SaaS.
User Score:
4.5/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Chargebee?

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. The Chargebee platform enables subscription businesses to capture, retain and maximize revenue opportunities through automated recurring billing, subscription management, and revenue analytics. Chargebee integrates with the leading payment gateways to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics, and customer management. You can optimize efficiencies across your sales, success, and finance operations to accelerate the growth of your subscription revenue.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business
  • Large Enterprise

Chargebee Pricing

Starting From:
$ 99 /month
Pricing Model: Subscription
Start using Chargebee today with their free-forever Launch plan. You can upgrade to Rise for $299 /month or go for Scale for $599 /month. They also have the Enterprise plan, which has custom pricing, and you'll need to contact them.
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Chargebee Features

  • API
  • ACH Payment Processing
  • Accounting Integration
  • Bank Reconciliation
  • Billing & Invoicing
  • Credit Card Processing
  • Cancellation Management
  • Contract/License Management
  • Customer Database
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Multi-Period Recurring Billing
  • Product Catalog
  • PCI Compliance
  • Refund Management
  • Subscription Plan Management
  • Usage Tracking/Analytics
  • Transaction History
  • Payment Processing
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Billing Portal
  • Billing Rate Management
  • Client Portal
  • Contact Database
  • Contingency Billing
  • Credit Card Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • Estimating
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Multi-Language
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Partial Payments
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • Sales Tax Management
  • Self Service Portal
  • Summary Reports
  • Tax Calculation
  • Tax Management

User Sentiment - Chargebee Reviews

4.5/5
Based on 18,367 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Comprehensive Subscription Management

    Chargebee offers advanced subscription management features, including automated billing, invoicing, proration, and dunning management, which help businesses manage recurring revenue more efficiently.

  • Ease of Integration

    The platform integrates well with popular third-party apps, including payment gateways like Stripe and PayPal and platforms such as Shopify, HubSpot, and Salesforce, offering flexibility across systems.

  • Global Compliance and Multicurrency Support

    Chargebee supports multicurrency transactions and ensures compliance with global tax laws, including EU VAT, making it suitable for businesses with international customers.

  • Customer Self-Service Portal

    Users can update their subscription details, reducing the workload on customer support teams.

  • Strong Customer Support

    The platform offers 24/7 live support, extensive documentation, webinars, and a knowledge base, which users have praised.

Areas for Improvement
  • Pricing for Growing Businesses

    While Chargebee offers a free tier for startups, the pricing can be steep as businesses scale. The paid plans start at $299 monthly, which may be high for smaller companies.

  • Learning Curve

    Some users report that the platform’s extensive features can be overwhelming, particularly for new users without technical expertise.

  • Mobile App Limitations

    Chargebee does not currently offer robust mobile applications for managing subscriptions, which could be a drawback for users who need mobile access.

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Chargebee Company Details

Company Name

Chargebee, INC.

Headquarters

United States

Website

www.chargebee.com

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