Cleo Integration Cloud Reviews
& Product DetailsWhat is Cleo Integration Cloud?
Cleo Integration Cloud is a cloud-based integration platform purpose-built to design, build, operate and optimize critical ecosystem integration processes. It ensures each customer’s potential is realized by delivering solutions that make it easy to discover and create value through the movement and integration of enterprise data. Cleo gives customers strategic, “outside-in” visibility into the critical end-to-end business flows happening across their ecosystems of partners and customers, marketplaces, and internal cloud and on-premise applications. Our solutions empower teams to drive business agility, accelerate onboarding, facilitate the modernization of key business processes, and capture new revenue streams by reimagining and remastering their digital ecosystem through robust application, B2B, and data integration technologies.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Cleo Communications, Inc.
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Located In
United States
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Website
cleo.com
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
To access Cleo's pricing, you will need to fill out a form and wait for them to contact you with the personalized quote.
- API Design
- AS2 Capability
- Access Controls/Permissions
- Active Directory Integration
- Ad hoc Reporting
- Alerts / Escalation
- Data Connectors
- EDI
- Reporting/Analytics
- Workflow Scheduler
Additional Features
- 3PL Management
- Activity Dashboard
- Activity Tracking
- Application Management
- Archiving & Retention
- Audit Management
- Audit Trail
- Automated Scheduling
- CRM
- Collaboration Tools
- Data Blending
- Data Transformation
- Data Warehousing
- Database Support
- Demand Monitoring
- Document Management
- Drag & Drop
- Encryption
- Exceptions Management
- File Transfer
- Fleet Management
- High Volume Processing
- Import/ Export Management
- Inventory Management
- Messaging
- Multi-Cloud Management
- Multiple Format Support
- Order Fulfillment
- Order Management
- Purchase Order Management
- Real-Time Synchronization
- Role-Based Permissions
- SSL Security
- Search/Filter
- Service Level Agreement (SLA) Management
- Shipping Management
- Supplier Management
- Supply Chain Management
- Supply Monitoring
- Transportation Management
- Warehouse Management
- Workflow Approval
- Workflow Management
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Robust Data Integration Capabilities
Users frequently praise CIC for its versatility in integrating various data formats and protocols. Many highlight that the platform effectively handles both legacy systems and modern SaaS applications, making it ideal for complex IT environments.
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User-Friendly Interface
The platform’s intuitive interface allows users without extensive technical expertise to create and manage workflows. This accessibility has been a standout feature, enabling companies to reduce their reliance on IT for everyday integration tasks.
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Enhanced Monitoring and Visibility
CIC’s real-time monitoring and detailed logging are appreciated by teams that need quick issue resolution. The dashboard provides visibility into data flows, which helps teams proactively address potential problems and improves overall operational transparency.
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Scalability for Growing Businesses
CIC’s cloud-based infrastructure allows companies to scale their integration needs smoothly as they grow. Many users note they can start small and expand integrations over time without facing performance degradation.
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Strong Support and Customer Service
Cleo’s customer support is noted for being responsive and effective. A knowledgeable team is available to guide users through setup and troubleshooting. Additionally, Cleo provides extensive documentation and resources to assist with common configuration needs.
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Steep Learning Curve for Advanced Features
While the interface is intuitive, users mention that mastering CIC’s more complex functionalities can require significant training and onboarding time, particularly for users without a technical background.
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Cost Concerns for Smaller Organizations
Some smaller businesses find CIC’s pricing model challenging as they scale and require additional functionality. The cost of advanced features and add-ons can increase, making it less accessible for smaller enterprises.
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Limited Customization in Certain Integrations
Although CIC supports various integrations, some users find limitations in customizing specific workflows or connectors, which can restrict its adaptability to unique business requirements.
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Infrequent Feature Updates
Some users mention that they would appreciate more frequent updates to the platform, especially to stay competitive with newer integration capabilities or enhancements in automation and analytics.
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Complex EDI Mapping
Despite Cleo’s support resources, users, especially those without an EDI background, sometimes find the mapping process challenging. More intuitive tools or templates for common EDI workflows would likely improve this experience.
Disclaimer
Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.
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