Cleo Integration Cloud Reviews for 2025
Save 40% on your SaaS stack with expert guidance
Free Consultation
What is Cleo Integration Cloud?
Cleo Integration Cloud is a cloud-based integration platform purpose-built to design, build, operate and optimize critical ecosystem integration processes. It ensures each customer’s potential is realized by delivering solutions that make it easy to discover and create value through the movement and integration of enterprise data. Cleo gives customers strategic, “outside-in” visibility into the critical end-to-end business flows happening across their ecosystems of partners and customers, marketplaces, and internal cloud and on-premise applications. Our solutions empower teams to drive business agility, accelerate onboarding, facilitate the modernization of key business processes, and capture new revenue streams by reimagining and remastering their digital ecosystem through robust application, B2B, and data integration technologies.
Found in these Categories
Best For
- Medium Business
- Large Enterprise
Cleo Integration Cloud Pricing
Looking to Save Time & Money
Audit, consolidate, and save—powered by our internal buying team. Let our experts analyze your current software stack and identify opportunities for cost savings and efficiency improvements.
- Stack Audit
- Cost Reduction
- Expert Team
Cleo Integration Cloud Features
- API Design
- AS2 Capability
- Access Controls/Permissions
- Active Directory Integration
- Ad hoc Reporting
- Alerts / Escalation
- Data Connectors
- EDI
- Reporting/Analytics
- Workflow Scheduler
- 3PL Management
- Activity Dashboard
- Activity Tracking
- Application Management
- Archiving & Retention
- Audit Management
- Audit Trail
- Automated Scheduling
- CRM
- Collaboration Tools
- Data Blending
- Data Transformation
- Data Warehousing
- Database Support
- Demand Monitoring
- Document Management
- Drag & Drop
- Encryption
- Exceptions Management
- File Transfer
- Fleet Management
- High Volume Processing
- Import/ Export Management
- Inventory Management
- Messaging
- Multi-Cloud Management
- Multiple Format Support
- Order Fulfillment
- Order Management
- Purchase Order Management
- Real-Time Synchronization
- Role-Based Permissions
- SSL Security
- Search/Filter
- Service Level Agreement (SLA) Management
- Shipping Management
- Supplier Management
- Supply Chain Management
- Supply Monitoring
- Transportation Management
- Warehouse Management
- Workflow Approval
- Workflow Management
User Sentiment - Cleo Integration Cloud Reviews
-
Robust Data Integration Capabilities
Users frequently praise CIC for its versatility in integrating various data formats and protocols. Many highlight that the platform effectively handles both legacy systems and modern SaaS applications, making it ideal for complex IT environments.
-
User-Friendly Interface
The platform’s intuitive interface allows users without extensive technical expertise to create and manage workflows. This accessibility has been a standout feature, enabling companies to reduce their reliance on IT for everyday integration tasks.
-
Enhanced Monitoring and Visibility
CIC’s real-time monitoring and detailed logging are appreciated by teams that need quick issue resolution. The dashboard provides visibility into data flows, which helps teams proactively address potential problems and improves overall operational transparency.
-
Scalability for Growing Businesses
CIC’s cloud-based infrastructure allows companies to scale their integration needs smoothly as they grow. Many users note they can start small and expand integrations over time without facing performance degradation.
-
Strong Support and Customer Service
Cleo’s customer support is noted for being responsive and effective. A knowledgeable team is available to guide users through setup and troubleshooting. Additionally, Cleo provides extensive documentation and resources to assist with common configuration needs.
-
Steep Learning Curve for Advanced Features
While the interface is intuitive, users mention that mastering CIC’s more complex functionalities can require significant training and onboarding time, particularly for users without a technical background.
-
Cost Concerns for Smaller Organizations
Some smaller businesses find CIC’s pricing model challenging as they scale and require additional functionality. The cost of advanced features and add-ons can increase, making it less accessible for smaller enterprises.
-
Limited Customization in Certain Integrations
Although CIC supports various integrations, some users find limitations in customizing specific workflows or connectors, which can restrict its adaptability to unique business requirements.
-
Infrequent Feature Updates
Some users mention that they would appreciate more frequent updates to the platform, especially to stay competitive with newer integration capabilities or enhancements in automation and analytics.
-
Complex EDI Mapping
Despite Cleo’s support resources, users, especially those without an EDI background, sometimes find the mapping process challenging. More intuitive tools or templates for common EDI workflows would likely improve this experience.
Leave a Review
Cleo Integration Cloud Company Details
Company Name
Cleo Communications, Inc.
Headquarters
United States
Website
cleo.com
