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Deepgram Reviews for 2025

Enterprise-grade Voice AI platform for business use cases.
User Score:
4.6/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Deepgram?

​Deepgram is an enterprise-grade voice AI platform offering a suite of APIs for speech-to-text, text-to-speech, and audio intelligence applications. Designed for scalability and real-time performance, it enables developers and businesses to build sophisticated voice-driven solutions across various industries.

The Speech-to-Text API delivers high-accuracy transcription with features like key-term prompting, speaker diarization, and smart formatting, ensuring precise and readable outputs. It supports real-time and batch processing, making it suitable for applications ranging from contact centers to media transcription.

Deepgram’s Text-to-Speech API, powered by the Aura-2 model, generates natural-sounding voices with domain-specific pronunciation and context-aware delivery. With over 40 English voices and sub-200ms latency, it caters to real-time applications like voicebots and virtual assistants.

The Audio Intelligence API provides advanced analytics capabilities, including summarization, sentiment analysis, intent recognition, and topic detection. These features enable organizations to extract actionable insights from conversational audio, enhancing customer experience and operational efficiency.

Deepgram’s platform is trusted by over 200,000 developers and integrates seamlessly into existing workflows, offering flexible deployment options across cloud and on-premises environments. Its comprehensive voice AI solutions empower businesses to harness the power of speech for improved communication and decision-making.

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Best For

  • Large Enterprise

Deepgram Pricing

Starting From:
$ 4000 /year
Pricing Model: Subscription
Deepgram offers three pricing tiers: Pay As You Go with $200 in free credits and no minimums; the Growth plan starting at $4,000 per year with discounted rates; and the Enterprise plan beginning at $15,000 per year, featuring custom models, self-hosted deployment, and premium support. Speech-to-text rates vary by model, ranging from $0.0043 to $0.0145 per minute for pre-recorded audio, and text-to-speech costs start at $0.015 per 1,000 characters. Additional services like summarization and sentiment analysis are available at separate per-token rates.
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Deepgram Features

  • Natural Language Processing
  • Conversational AI
  • Intent Recognition
  • Scenario Simulation
  • Real-Time Processing
  • Adaptive Learning
  • Machine Learning
  • Context Awareness
  • Sentiment Analysis
  • AI Voice Agent API
  • Audio Intelligence API
  • Automatic Language Detection
  • Batch Audio Processing
  • Code-Switching Recognition
  • Custom Vocabulary Support
  • Diarization Capabilities
  • End-of-Thought Detection
  • Entity Detection
  • Filler Word Recognition
  • High Accuracy Transcription
  • Keyterm Prompting
  • Language Translation Support
  • Low Latency Transcription
  • Multilingual Transcription Support
  • Natural Language Understanding
  • Numeral Conversion
  • On-Premises Deployment
  • Punctuation Restoration
  • Real-Time Transcription
  • Redaction of Sensitive Data
  • Self-Hosted Deployment
  • Sentiment Analysis
  • Smart Formatting
  • Speaker Diarization
  • Speech-to-Text API
  • Text-to-Speech API
  • Topic Detection
  • Voice Agent API

User Sentiment - Deepgram Reviews

4.6/5
Based on 10,088 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Accuracy & Speed

    Users praise Deepgram for its high transcription accuracy and rapid processing speeds, with some noting real-time transcription capabilities.

  • Developer-Friendly

    The platform offers easy integration, comprehensive documentation, and a user-friendly API Playground, making it appealing to developers.

  • Customizability

    Features like keyword boosting, speaker diarization, and real-time transcription are highlighted as beneficial for various applications.

Areas for Improvement
  • API Reliability

    Some users have reported occasional API failures, though these instances are described as rare.

  • Pricing Concerns

    While many find the pricing reasonable, startups with limited budgets may find scaling costs challenging.

  • Language Support

    Certain languages, particularly Chinese, have been noted to have lower transcription accuracy compared to English.

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Deepgram Company Details

Company Name

Deepgram, Inc.

Headquarters

United States

Website

deepgram.com

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