Drop Reviews for 2025
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What is Drop?
Drop is a reward platform founded in 2015 and is available to users in the United States and Canada. It allows you to earn points when you shop at some of your favorite stores or complete other microtasks such as taking online surveys or playing games. You can trade them for gift cards when you earn enough points.
The app is available on iOS and Android devices and is one of the most downloaded apps in the lifestyle category. It also has Chrome, Safari, and Firefox browser extensions so that you can shop on a desktop.
Using the cash-back app is easy. All you have to do is download it and become a member; you’ll earn points right away. In addition, link your card to unlock Drop Premium and earn even more points.
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Best For
- Personal
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Drop Features
- Activity Dashboard
- Reporting/Analytics
- Mobile Access
- Shops
- Arcade Games
- Surveys
- Deals
User Sentiment - Drop Reviews
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Easy to Earn Rewards on Everyday Purchases
Drop automatically rewards users for purchases they’re already making, such as groceries, dining, and shopping at major retailers. Users appreciate this passive way of earning points without needing to significantly change their spending habits.
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Wide Range of Redemption Options
Drop offers many redemption options, including gift cards for popular stores like Amazon, Starbucks, and Netflix. Users value this variety, allowing them to choose rewards that suit their needs.
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User-Friendly Interface
The app’s intuitive design and easy navigation make it simple for users to find offers, track their points, and redeem rewards. Many users highlight the app’s sleek and organized layout as one of its strengths.
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Personalized and Tailored Offers
Drop provides personalized offers based on users’ shopping habits, enhancing the relevance of rewards. This customization helps users discover the most beneficial deals, making the experience more engaging.
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Cashback Offers Beyond Points
Drop offers additional cashback deals with partner brands, which users can activate for specific purchases. This feature provides an extra layer of savings and enhances the app’s value beyond its core points system.
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Longer Point Processing Times
Users report that points can take several days or weeks to be credited, especially for online purchases. Faster point processing would improve the experience by allowing users to see their rewards accumulate sooner.
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Customer Service Responsiveness
Some users have expressed frustration with customer service, reporting slow response times when resolving issues or answering questions. Improved responsiveness would enhance user trust and satisfaction.
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Restrictions on Redemption and Point Usage
Users occasionally encounter restrictions on redeeming points, such as limited redemption options during peak times or a cap on monthly redemptions. Removing these limitations or offering alternative solutions would make the app more user-friendly.
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Occasional Glitches and App Crashes
Some users experience occasional app crashes and glitches, particularly when shopping in-app or activating offers. Enhanced stability and performance updates would improve the app’s reliability.
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Low Points-to-Dollar Conversion Rate
Users find that the points-to-dollar conversion rate can be relatively low, meaning it takes a significant amount of spending to accumulate enough points for a substantial reward. Increasing the conversion rate could make the app more appealing.
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Drop Company Details
Company Name
Drop Technologies Inc.
Headquarters
United States
Website
joindrop.com
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