Innago Reviews for 2025
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What is Innago?
Innago is a robust property management software designed to simplify the rental management process for landlords and property managers.
This tool offers a suite of features such as online rent collection, lease management, tenant screening, and maintenance request tracking. It also includes financial reporting tools to keep you on top of your rental income and expenses.
The user-friendly interface ensures that both tech-savvy and novice users can navigate the system efficiently. Innago aims to streamline your property management tasks, giving you more time to focus on growing your business.
It’s a versatile solution suitable for managing residential properties, commercial spaces, or student housing. By providing online lease agreements and automated rent reminders, Innago helps to reduce manual tasks and minimize late payments.
Its tenant screening service ensures that you find the best tenants, while its maintenance tracking keeps you updated on work requests. Ultimately, Innago is designed to make property management easier, more efficient, and less time-consuming.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
Innago Pricing
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Innago Features
- Accounting Integration
- Billing & Invoicing
- Calendar Management
- Commercial Property Management
- Contract/License Management
- Credit Check
- CRM
- Document Management
- Electronic Signature
- Email Management
- Facility Scheduling
- General Ledger
- Insurance Management
- Late Fee Calculation
- Lease Management
- Maintenance Management
- Multi-Location
- Owner Portal
- Portfolio Management
- Property Management
- Rent Tracking
- Residential Leases
- Residential Properties
- Retail Leases
- Self Service Portal
- Tenant Portal
- Tenant Tracking
- Vacancy Management
- Accounting
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- API
- Application Management
- Background Screening
- Channel Management
- Client Portal
- Commercial Leases
- Communication Management
- Credit Card Processing
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Digital Signature
- Document Storage
- Drag & Drop
- Electronic Payments
- Expense Tracking
- Faculty/Staff Management
- Fee Collection
- File Management
- File Sharing
- Financial Management
- Financial Reporting
- For Commercial Real Estate
- For Property Managers
- For Self Storage Facilities
- Invoice Management
- Lease Origination
- Lease Tracking
- Listing Management
- Maintenance Scheduling
- Mobile Access
- Occupancy Management
- Online Payments
- Payment Processing
- Payment Reminders
- Payment Tracking
- Pricing Management
- Property Database
- Recurring/Subscription Billing
- Rent Collection
- Rental Management
- Reporting & Statistics
- Reporting/Analytics
- Secure Data Storage
- Task Management
- Tax Management
- Template Management
- Tenant Management
- Third-Party Integrations
- Transaction History
- Transaction Management
- Transaction Monitoring
- User Management
- Web-based Deployment
- Work Order Management
User Sentiment - Innago Reviews
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User-Friendly Interface
Many users have praised Innago for its intuitive and easy-to-navigate interface. Both novice and experienced landlords report that the platform is simple, even for those without technical expertise.
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Free to Use with Core Features
One of the standout features mentioned in several reviews is that Innago offers its services for free. While still providing essential tools like tenant screening, online rent payments, and maintenance management, the lack of subscription fees is a significant draw for smaller property managers.
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Responsive Customer Support
Customer support is consistently highlighted as a key positive. Innago users frequently mention the quick response times and personalized help they receive when contacting support, making the onboarding process smooth and ongoing use more manageable.
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Automated Rent Collection
The automated rent collection feature is popular with landlords. It allows for recurring payments, reducing the burden of manual tracking and follow-ups. This is a key reason many users choose Innago over competitors.
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Customizable Features
Reviewers appreciate that Innago allows them to tailor certain features according to their needs, such as customizing leases, tenant communication, and rent reminders. This flexibility is a great asset, especially for landlords managing multiple properties with varying requirements.
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No Mobile App
While the web platform is mobile-optimized, many users have requested a dedicated mobile app for a smoother smartphone experience. This can be a significant downside for landlords who manage properties on the go.
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Limited International Support
Innago is tailored primarily to the U.S. market. Users outside the United States mention that the platform lacks essential features, such as support for multiple currencies or non-U.S.-specific legal compliance, making it less useful for international property managers.
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Lack of In-Depth Reporting
Although the software provides basic reports, some users want more detailed and customizable reporting tools. Property managers handling more extensive portfolios often need more comprehensive data analysis to make informed decisions.
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Innago Company Details
Company Name
Innago, LLC
Headquarters
United States
Website
innago.com
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