IT Glue
IT Glue Reviews
& Product DetailsWhat is IT Glue?
IT Glue, a product of Kaseya, is a comprehensive IT documentation software primed to revolutionize the way businesses manage their documentation processes. Designed with the unique needs of IT professionals in mind, IT Glue provides a secure, centralized platform for storing and accessing all forms of documentation, including but not limited to passwords, configurations, and standard operating procedures.
The platform’s user-friendly interface and robust search functionalities make it easy for teams to find the information they need quickly, facilitating more efficient workflow and reducing downtime.
Key features of IT Glue include its structured documentation capabilities, which allow users to document IT assets systematically, and its powerful integration options, enabling seamless connectivity with a wide array of third-party applications such as PSA and RMM tools.
Using IT Glue comes with a host of benefits. It significantly enhances operational efficiencies by simplifying the process of retrieving information and promoting teamwork. Additionally, IT Glue is highly secure, as demonstrated by its SOC 2 compliance, which ensures that confidential information is protected from unauthorized access.
Suitable for IT companies and internal IT departments of various sizes, IT Glue is particularly beneficial for organizations looking to optimize their IT documentation practice, thereby enhancing overall service delivery and client satisfaction.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Kaseya
-
Located In
Canada
-
Website
itglue.com
Starting from:
$29 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
IT Glue offers three pricing plans: Basic at $29/user per month, Select at $36/user per month, and Enterprise at $42/user per month, each requiring a minimum of 5 users. All plans provide unlimited organizations, documentation, and client accounts, with escalating features and integrations in higher tiers. Prices are based on a 36-month term. Additional features include domain and SSL certificate tracking, IT Glue Academy access, and various security and management tools.
- Activity Tracking
- Cloud Access
- Content Management
- Data Import/Export
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Search
- Document Templates
- Drag & Drop
- File Management
- File Recovery
- File Sharing
- Secure Data Storage
- Version Control
Additional Features
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Alerts/Notifications
- API
- Approval Process Control
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Change Tracking
- Checklists
- Collaboration Tools
- Commenting/Notes
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Credential Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard
- Dashboard Creation
- Document Review
- Encrypted Password Storage
- Event Logs
- For the IT sector
- Help Desk Management
- Inventory Management
- Inventory Tracking
- Issue Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- License Management
- Monitoring
- Password Management
- Performance Metrics
- Policy Management
- Process/Workflow Automation
- Real Time Data
- Real-Time Notifications
- Relationship Mapping
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- SSL Security
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Text Editing
- Third-Party Integrations
- User Management
- Workflow Management
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