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KickFin Reviews for 2025

Tip distribution software for the hospitality industry
User Score:
4.8/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is KickFin?

KickFin is a new software that helps businesses easily manage employee tips. With this platform, businesses can quickly and easily send tips directly to their employees’ bank accounts without the need for cash or physical checks.

It also helps businesses comply with tax and labor laws and can be customized to suit different types of businesses.

The benefits of using the platform are many – it saves time and reduces administrative work, makes employees happier by giving them faster access to their tips, and creates a safer environment by reducing the need for cash.

KickFin is especially useful for businesses in the service industry, like restaurants and hotels. With KickFin, businesses can manage tips more easily and keep their employees happy and motivated.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business
  • Large Enterprise

KickFin Pricing

Starting From: Custom
Pricing Model: Subscription
Kickfin's pricing is customizable based on the specific needs of various hospitality outlets, from small dives to nationwide franchises. They encourage potential customers to provide details about their business to receive a tailored pricing plan. The platform highlights benefits like real-time tip payouts to employees' bank accounts, significant time and cost savings per location, and ease of implementation with no setup fees or contracts. For more specific pricing information, they requests direct contact through their website.
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KickFin Features

  • Billing & Invoicing
  • Employee Management
  • Multi-Location
  • Point of Sale (POS)
  • Reporting/Analytics
  • Sales Reports
  • Alerts/Notifications
  • API
  • Customizable Reports
  • Performance Metrics
  • Real-Time Notifications
  • Third-Party Integrations

User Sentiment - KickFin Reviews

4.8/5
Based on 504 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Instant Payouts

    A significant benefit users highlight is Kickfin’s ability to instantly transfer tips to employees’ bank accounts. This feature eliminates the need for cash on hand, which is particularly useful in today’s increasingly cashless economy. Employees appreciate receiving their real-time tips, improving satisfaction and financial convenience.

  • User-Friendly Interface

    Many users find the platform easy to navigate. Managers and staff report that the interface is simple, making it easy to input tips and manage distributions with minimal effort. The platform’s intuitive design reduces the learning curve for new users.

  • Increased Security and Accountability

    Kickfin is praised for reducing the risks of handling cash tips, such as theft or mismanagement. Business owners and managers appreciate the increased accountability and transparency that comes with digital tracking tips, which helps avoid disputes or inaccuracies.

  • Reduction of Administrative Burden

    Numerous users comment on how Kickfin has streamlined the tip-out process, significantly reducing the time spent on tip distribution at the end of each shift. This efficiency saves managers time and effort, allowing them to focus on other business operations rather than managing cash and reconciling tips.

  • Great Customer Support

    Kickfin’s customer support team receives positive feedback for their responsiveness and helpfulness. Users report receiving quick responses to their questions, and support is often cited as a critical reason businesses continue to use the platform.

Areas for Improvement
  • Bank Account Dependency

    While many users appreciate the convenience of direct deposits, some report challenges for employees who do not have immediate access to a bank account. This can be limiting in cases where staff members are not fully integrated into traditional banking, causing delays or complications in receiving their tips.

  • Lack of Customization for Tipping Rules

    Several reviews mention that Kickfin could benefit from more flexibility in setting custom tipping rules. In certain industries or establishments, specific tip-pooling methods or complex tip-sharing arrangements are required, and users feel the platform is somewhat rigid in accommodating these needs.

  • Initial Setup Complexity

    A few users mention that while the platform is easy to use once set up, the initial setup can be challenging. Integrating the system fully into an existing payroll or POS (Point of Sale) system may require more time and technical assistance, especially for businesses with unique requirements.

  • Fees and Pricing

    Some smaller businesses express concerns about Kickfin’s transaction fees. While the platform is generally considered affordable by mid-sized and more prominent establishments, smaller companies or those with thinner profit margins feel that the fees can add up, especially when dealing with a high volume of transactions.

  • Limited Integration Options

    A standard user request is for Kickfin to integrate more smoothly with a broader range of POS systems or payroll services. Some users report challenges syncing Kickfin with existing systems, leading to manual workarounds in some instances.

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KickFin Company Details

Company Name

KickFin

Headquarters

United States

Website

kickfin.com

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