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Noterro Reviews for 2025

A clinic app designed for tech-savvy health practitioners.
User Score:
4.8/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Noterro?

Noterro, formerly known as Soap Vault, is a comprehensive, cloud-based software solution designed specifically for health and wellness practitioners. It boasts a robust set of features including electronic medical records (EMR), appointment scheduling, billing, and a secure messaging platform.

The tool aims to streamline the day-to-day administrative tasks that clinicians encounter, allowing them to focus more on providing care to their patients. Noterro’s user-friendly interface and powerful functionality make it a favored choice among massage therapists, chiropractors, and physiotherapists.

The software is especially beneficial in enhancing patient engagement and improving the efficiency of healthcare delivery by simplifying patient record management, automating appointment reminders, and facilitating seamless communication between practitioners and their clients.

Use cases for Noterro range from individual practitioners looking to manage their practice more efficiently to multi-disciplinary clinics requiring a comprehensive solution to handle all aspects of their business operations with ease.

Found in these Categories

Best For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business

Noterro Pricing

Starting From:
$ 5
Pricing Model: Subscription
Noterro offers a practice management solution for healthcare professionals with a 30-day free trial. Pricing varies by service add-ons such as insurance handling, text messaging, and file uploads, starting from $5/month. Core features include charting, scheduling, and billing, supported across multiple locations with unlimited assistant accounts and a clinic-branded app. Prices are listed in Canadian or US dollars depending on the location.
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Noterro Features

  • Credit Card Management
  • SOAP notes
  • Forms Management
  • Promotions Management
  • Scheduling
  • Membership Management
  • Customizable Reports
  • Document Management
  • Staff Management
  • Practice Management
  • Outcome Assessment Tools
  • Website Integration
  • Patient Scheduling
  • Reporting/Analytics
  • Role-Based Permissions
  • Multi-Location
  • For Salons and Spas
  • For Medical Spas
  • Patient Portal
  • Class Management
  • Employee Management
  • Transaction History
  • For Physical Therapy
  • Multiple User Accounts
  • Email Marketing
  • Payment Processing
  • Event Scheduling
  • Contact Database
  • Point of Sale (POS)
  • Reporting & Statistics
  • Class Scheduling
  • Template Management
  • Customizable Forms
  • Social Media Integration
  • Real Time Reporting
  • For Chiropractors
  • Activity Tracking
  • Calendar Sync
  • Debit/Credit Card Processing
  • Availability Indicator
  • For Yoga/Pilates Studios
  • Email Management
  • Customizable Branding
  • In-Person Payments
  • Customizable Templates
  • For Mental/Behavioral Health
  • Discount Management
  • Third-Party Integrations
  • Assessment Management

User Sentiment - Noterro Reviews

4.8/5
Based on 2,596 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Comprehensive Client Management

    Users frequently highlight Noterro’s ability to manage client records effectively. The platform allows practitioners to store detailed client notes, track session histories, and securely store health information. This comprehensive client management makes it easy to reference client data, improving the overall client experience.

  • User-Friendly Interface

    Noterro is praised for its intuitive and user-friendly interface. Many users, especially those not tech-savvy, appreciate how easy it is to navigate through the platform’s features, from booking appointments to generating invoices. The software simplifies administrative tasks, allowing therapists to focus more on their clients.

  • SOAP Notes Feature

    Noterro is widely appreciated for its SOAP (Subjective, Objective, Assessment, and Plan) notes feature. This feature helps massage therapists and other practitioners record detailed client notes in a structured and compliant manner. It is particularly useful for maintaining thorough documentation of treatment progress and ensuring adherence to professional standards.

  • Efficient Scheduling System

    The platform offers a robust scheduling tool that allows therapists to manage appointments easily. Users can view their schedule, set availability, and send automatic appointment reminders to clients. This feature helps reduce no-shows and simplify booking management for clients and practitioners.

  • HIPAA-Compliant Security

    Security is a significant concern for practitioners handling sensitive client health information, and Noterro is often praised for its compliance with HIPAA (Health Insurance Portability and Accountability Act). Users appreciate knowing that client data is stored securely and that the platform meets industry standards for privacy and confidentiality.

Areas for Improvement
  • Limited Integration Options

    While Noterro provides robust features, some users have mentioned that the platform’s integration options are limited. For example, users looking to integrate with external accounting tools, marketing platforms, or other third-party applications might find the lack of integration limiting their workflows.

  • Learning Curve for New Users

    Some users, mainly those new to practice management software, report a bit of a learning curve when starting Noterro. Although the interface is generally easy to use, the depth of features might require additional time to learn and set up properly.

  • Customization Limitations

    Users have pointed out that the platform has limited customization options, especially when modifying templates, forms, or reports to better suit specific practice needs. Offering more customization flexibility would improve the overall user experience for businesses with unique requirements.

  • Pricing for Small Practices

    While Noterro is considered affordable for mid-sized practices, some solo practitioners or small practices have mentioned that the pricing can feel high, especially for those who may not need all the advanced features. Offering more flexible pricing plans or a more basic version could cater better to smaller operations.

  • Mobile App Functionality

    Although the platform is mobile-friendly, some users have noted that the mobile app could be more fully featured. Improvements to the app, such as offline functionality or enhanced capabilities for managing client records on the go, would make it even more valuable for practitioners working remotely or in multiple locations.

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Noterro Company Details

Company Name

Noterro

Headquarters

Canada

Website

noterro.com

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