Noterro Reviews for 2025
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What is Noterro?
Noterro, formerly known as Soap Vault, is a comprehensive, cloud-based software solution designed specifically for health and wellness practitioners. It boasts a robust set of features including electronic medical records (EMR), appointment scheduling, billing, and a secure messaging platform.
The tool aims to streamline the day-to-day administrative tasks that clinicians encounter, allowing them to focus more on providing care to their patients. Noterro’s user-friendly interface and powerful functionality make it a favored choice among massage therapists, chiropractors, and physiotherapists.
The software is especially beneficial in enhancing patient engagement and improving the efficiency of healthcare delivery by simplifying patient record management, automating appointment reminders, and facilitating seamless communication between practitioners and their clients.
Use cases for Noterro range from individual practitioners looking to manage their practice more efficiently to multi-disciplinary clinics requiring a comprehensive solution to handle all aspects of their business operations with ease.
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Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
Noterro Pricing
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Noterro Features
- Credit Card Management
- SOAP notes
- Forms Management
- Promotions Management
- Scheduling
- Membership Management
- Customizable Reports
- Document Management
- Staff Management
- Practice Management
- Outcome Assessment Tools
- Website Integration
- Patient Scheduling
- Reporting/Analytics
- Role-Based Permissions
- Multi-Location
- For Salons and Spas
- For Medical Spas
- Patient Portal
- Class Management
- Employee Management
- Transaction History
- For Physical Therapy
- Multiple User Accounts
- Email Marketing
- Payment Processing
- Event Scheduling
- Contact Database
- Point of Sale (POS)
- Reporting & Statistics
- Class Scheduling
- Template Management
- Customizable Forms
- Social Media Integration
- Real Time Reporting
- For Chiropractors
- Activity Tracking
- Calendar Sync
- Debit/Credit Card Processing
- Availability Indicator
- For Yoga/Pilates Studios
- Email Management
- Customizable Branding
- In-Person Payments
- Customizable Templates
- For Mental/Behavioral Health
- Discount Management
- Third-Party Integrations
- Assessment Management
User Sentiment - Noterro Reviews
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Comprehensive Client Management
Users frequently highlight Noterro’s ability to manage client records effectively. The platform allows practitioners to store detailed client notes, track session histories, and securely store health information. This comprehensive client management makes it easy to reference client data, improving the overall client experience.
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User-Friendly Interface
Noterro is praised for its intuitive and user-friendly interface. Many users, especially those not tech-savvy, appreciate how easy it is to navigate through the platform’s features, from booking appointments to generating invoices. The software simplifies administrative tasks, allowing therapists to focus more on their clients.
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SOAP Notes Feature
Noterro is widely appreciated for its SOAP (Subjective, Objective, Assessment, and Plan) notes feature. This feature helps massage therapists and other practitioners record detailed client notes in a structured and compliant manner. It is particularly useful for maintaining thorough documentation of treatment progress and ensuring adherence to professional standards.
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Efficient Scheduling System
The platform offers a robust scheduling tool that allows therapists to manage appointments easily. Users can view their schedule, set availability, and send automatic appointment reminders to clients. This feature helps reduce no-shows and simplify booking management for clients and practitioners.
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HIPAA-Compliant Security
Security is a significant concern for practitioners handling sensitive client health information, and Noterro is often praised for its compliance with HIPAA (Health Insurance Portability and Accountability Act). Users appreciate knowing that client data is stored securely and that the platform meets industry standards for privacy and confidentiality.
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Limited Integration Options
While Noterro provides robust features, some users have mentioned that the platform’s integration options are limited. For example, users looking to integrate with external accounting tools, marketing platforms, or other third-party applications might find the lack of integration limiting their workflows.
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Learning Curve for New Users
Some users, mainly those new to practice management software, report a bit of a learning curve when starting Noterro. Although the interface is generally easy to use, the depth of features might require additional time to learn and set up properly.
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Customization Limitations
Users have pointed out that the platform has limited customization options, especially when modifying templates, forms, or reports to better suit specific practice needs. Offering more customization flexibility would improve the overall user experience for businesses with unique requirements.
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Pricing for Small Practices
While Noterro is considered affordable for mid-sized practices, some solo practitioners or small practices have mentioned that the pricing can feel high, especially for those who may not need all the advanced features. Offering more flexible pricing plans or a more basic version could cater better to smaller operations.
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Mobile App Functionality
Although the platform is mobile-friendly, some users have noted that the mobile app could be more fully featured. Improvements to the app, such as offline functionality or enhanced capabilities for managing client records on the go, would make it even more valuable for practitioners working remotely or in multiple locations.
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Noterro Company Details
Company Name
Noterro
Headquarters
Canada
Website
noterro.com
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