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Paddle Reviews for 2025

The complete payments, tax, and subscriptions solution for SaaS.
Verified
User Score:
4.5/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Paddle?

Paddle is a payment infrastructure for SaaS companies. Instead of assembling and maintaining, securing, and paying for a fragmented payments stack, you do it all in one platform. It handles all payment routing, compliance, invoicing, tax collection, renewals, subscription management, reporting, and fraud protection. As a result, it ensures more revenue while remaining secure and globally compliant.

Convert more inbound leads, add subscription billing to retain better and expand the customer base, and scale sales-assisted invoicing to more business accounts. Paddle subscription billing is a revenue management software mainly used by its customers to  Increase Sales & Revenue through Subscription Management and Enhance Customer Relationships, Compliance & Governance, and Helpdesk Management.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business
  • Large Enterprise

Paddle Pricing

Starting From:
$ 0.50 + 5% per transaction
Pricing Model: Pay-as-you-go
For Paddle, you can pay-as-you-go with $0.50 + 5% per transaction, or choose a custom plan by contacting them.
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Free Version

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Paddle Features

  • Order Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Debit/Credit Card Processing
  • In-Person Payments
  • Fraud Detection
  • Payment Processing
  • PCI Compliance
  • Subscription Plan Management
  • Data Security
  • Cryptocurrency Processing
  • Electronic Signature
  • Mobile Payments
  • Multiple Payment Options
  • Online Payments
  • Point of Sale (POS)
  • Reporting/ Analytics

User Sentiment - Paddle Reviews

4.5/5
Based on 24,057 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Comprehensive Subscription Management

    Paddle excels in managing recurring billing, handling various currencies, and ensuring compliance with tax regulations globally. This makes it particularly useful for software companies expanding their international presence.

  • Automation Tools

    Many users appreciate Paddle’s automation features, simplifying processes like invoicing, payment recovery, and managing refunds.

  • Ease of Use

    Paddle’s interface is designed to be intuitive, making it easy for users to manage payments and subscriptions without needing deep technical expertise.

  • Handling Taxation and Compliance

    Paddle takes care of the complexities of global tax management (including VAT and sales tax), which is a huge benefit for companies operating in multiple regions.

  • Customer Support for Setup

    While the platform’s customer support has mixed reviews, users have noted that the setup and integration process is straightforward and well-supported.

Areas for Improvement
  • Customer Support Issues

    Several users have reported that Paddle’s customer support can be slow, sometimes taking days to resolve issues. This can be problematic if there’s an urgent need for support, especially with payment-related problems.

  • Limited Features for Certain Use Cases

    Although Paddle works well for SaaS companies, its features might not be as adaptable for other industries or non-SaaS businesses. Additionally, some users noted the lack of granularity in reporting.

  • No Free Version

    Paddle doesn’t offer a free version, and its pricing starts at a 5% + $0.50 fee per transaction, which might be less competitive for smaller businesses.

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Paddle Company Details

Company Name

Paddle

Headquarters

United Kingdom

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