Peek Pro Reviews

& Product Details

What is Peek Pro?

Peek Pro is comprehensive booking software tailored to tour and activity operators.

It’s designed to streamline the booking process, making it easier for businesses to manage reservations, payments, and customer relationships.

With its intuitive interface, Peek Pro offers a range of features designed to enhance tour operators’ efficiency.

These include online booking capabilities, automated marketing tools, and detailed analytics to monitor business performance.

The software enables companies to offer their customers a seamless booking experience directly from their own website or through Peek’s marketplace, contributing to increased visibility and sales.

One key benefit of Peek Pro is its ability to save business owners time by automating various administrative tasks.

This frees them up to focus on delivering exceptional customer experiences.

Suitable for a wide array of tour and activity businesses, from water sports and adventure tours to cultural excursions and workshops, Peek Pro helps operators expand their reach, optimize their operations, and boost their revenue, making it an indispensable tool in the highly competitive tourism industry.

Best For

Online Booking Software for Rental & Tour Operators.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Peek Travel Inc
Located In
Unites States
Website
peekpro.com

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Peek Pro Pricing

Starting from:

Custom

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

PeekPro's pricing details are not explicitly listed on their website, but it is tailored for tour, activity, and rental operators, offering features like dynamic pricing, real-time availability, and comprehensive reporting. They provide a free trial to test their services

Peek Pro Features

Appointment Scheduling
Automated Scheduling
Booking Management
Calendar Management
Calendar Sync
Credit Card Processing
Customizable Forms
Customizable Templates
Customer Database
Employee Management
Real-time Scheduling
Real-time Updates
Reminders
Reporting & Statistics
Task Scheduling

Additional Features

Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Availability Indicator
Availability Management
Billing & Invoicing
Booking Notes
Central Reservation System
Channel Management
Client Database
Client Management
Client Portal
Communication Management
Confirmation/Reminders
CRM
Customer History
Customer Support
Customizable Fields
Customizable Reports
Data Import/Export
Discount Management
Electronic Payments
Email Marketing
Event Scheduling
GDS/OTA Integration
Group Reservations
Group Scheduling
Inventory Management
Invoice Management
Mobile Access
Multi-Currency
Multi-Location
Online Booking
Online Payments
Package Creation
Payment Processing
Pricing Management
Promotions Management
Quotes/Estimates
Rate Management
Ratings/Reviews
Reporting/Analytics
Reservations Management
Resource Management
Scheduling
SMS Messaging
Social Media Integration
Third Party Booking
Third-Party Integrations
Vendor Management
Waiver Management
Website Integration
Website Management

Additional Features Show Less Features

Global Buzz: Peek Pro at a glance

4.6

Global Average Score

Score4.60/5

Reviews4,807

Ease of Use

One of Peek Pro’s key advantages is its intuitive interface. Both new users and experienced operators find the platform easy to navigate, and many reviews note how quickly businesses can get up and running with the software.
Comprehensive Booking System

Peek Pro’s booking system is praised for its robustness and flexibility. The real-time booking feature, integrated calendar, and automated notifications streamline the booking process and minimize the chance of double bookings or scheduling conflicts.
Customer Support

Users consistently highlight Peek Pro’s responsive and helpful customer support team. The support staff assists with setup, ongoing troubleshooting, and personalized advice on optimizing the platform for business growth.
Mobile Accessibility

The mobile-friendly design of Peek Pro allows business owners and staff to manage bookings and schedules on the go. This feature is especially appreciated by operators who need real-time updates in the field.
Automated Reminders and Emails

The automated communication tools, including booking reminders and follow-up surveys, save businesses time while improving customer engagement. These features also reduce the risk of no-shows and help gather valuable customer feedback.

Customization Options

Some users have expressed a desire for more customization within the platform, particularly regarding reporting and customer communication. While the system is flexible, adding more custom fields or options for tailoring emails and reports could make Peek Pro even more helpful for specific business needs.
Pricing for Smaller Operators

A few smaller businesses have mentioned that Peek Pro’s pricing may be high for operators with limited resources or lower booking volumes. Although the platform offers robust features, businesses with tighter budgets or seasonal operations may find the cost to be a consideration.
Learning Curve for Advanced Features

While Peek Pro’s basic features are user-friendly, some users mention a learning curve when it comes to more advanced features like CRM or reporting tools. Providing more in-depth tutorials or offering personalized onboarding could help users maximize the platform’s potential.
Limited Integrations with Niche Tools

While Peek Pro integrates well with major distribution channels and payment gateways, some users have noted that it could benefit from additional integrations with other business tools, such as accounting software, marketing automation tools, or more specialized industry platforms.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.