Peek Pro Reviews for 2025
Save 40% on your SaaS stack with expert guidance
Free Consultation
What is Peek Pro?
Peek Pro is comprehensive booking software tailored to tour and activity operators.
It’s designed to streamline the booking process, making it easier for businesses to manage reservations, payments, and customer relationships.
With its intuitive interface, Peek Pro offers a range of features designed to enhance tour operators’ efficiency.
These include online booking capabilities, automated marketing tools, and detailed analytics to monitor business performance.
The software enables companies to offer their customers a seamless booking experience directly from their own website or through Peek’s marketplace, contributing to increased visibility and sales.
One key benefit of Peek Pro is its ability to save business owners time by automating various administrative tasks.
This frees them up to focus on delivering exceptional customer experiences.
Suitable for a wide array of tour and activity businesses, from water sports and adventure tours to cultural excursions and workshops, Peek Pro helps operators expand their reach, optimize their operations, and boost their revenue, making it an indispensable tool in the highly competitive tourism industry.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
Peek Pro Pricing
Looking to Save Time & Money
Audit, consolidate, and save—powered by our internal buying team. Let our experts analyze your current software stack and identify opportunities for cost savings and efficiency improvements.
- Stack Audit
- Cost Reduction
- Expert Team
Peek Pro Features
- Appointment Scheduling
- Automated Scheduling
- Booking Management
- Calendar Management
- Calendar Sync
- Credit Card Processing
- Customizable Forms
- Customizable Templates
- Customer Database
- Employee Management
- Real-time Scheduling
- Real-time Updates
- Reminders
- Reporting & Statistics
- Task Scheduling
- Access Controls/Permissions
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- API
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Notes
- Central Reservation System
- Channel Management
- Client Database
- Client Management
- Client Portal
- Communication Management
- Confirmation/Reminders
- CRM
- Customer History
- Customer Support
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Discount Management
- Electronic Payments
- Email Marketing
- Event Scheduling
- GDS/OTA Integration
- Group Reservations
- Group Scheduling
- Inventory Management
- Invoice Management
- Mobile Access
- Multi-Currency
- Multi-Location
- Online Booking
- Online Payments
- Package Creation
- Payment Processing
- Pricing Management
- Promotions Management
- Quotes/Estimates
- Rate Management
- Ratings/Reviews
- Reporting/Analytics
- Reservations Management
- Resource Management
- Scheduling
- SMS Messaging
- Social Media Integration
- Third Party Booking
- Third-Party Integrations
- Vendor Management
- Waiver Management
- Website Integration
- Website Management
User Sentiment - Peek Pro Reviews
-
Ease of Use
One of Peek Pro’s key advantages is its intuitive interface. Both new users and experienced operators find the platform easy to navigate, and many reviews note how quickly businesses can get up and running with the software.
-
Comprehensive Booking System
Peek Pro’s booking system is praised for its robustness and flexibility. The real-time booking feature, integrated calendar, and automated notifications streamline the booking process and minimize the chance of double bookings or scheduling conflicts.
-
Customer Support
Users consistently highlight Peek Pro’s responsive and helpful customer support team. The support staff assists with setup, ongoing troubleshooting, and personalized advice on optimizing the platform for business growth.
-
Mobile Accessibility
The mobile-friendly design of Peek Pro allows business owners and staff to manage bookings and schedules on the go. This feature is especially appreciated by operators who need real-time updates in the field.
-
Automated Reminders and Emails
The automated communication tools, including booking reminders and follow-up surveys, save businesses time while improving customer engagement. These features also reduce the risk of no-shows and help gather valuable customer feedback.
-
Customization Options
Some users have expressed a desire for more customization within the platform, particularly regarding reporting and customer communication. While the system is flexible, adding more custom fields or options for tailoring emails and reports could make Peek Pro even more helpful for specific business needs.
-
Pricing for Smaller Operators
A few smaller businesses have mentioned that Peek Pro’s pricing may be high for operators with limited resources or lower booking volumes. Although the platform offers robust features, businesses with tighter budgets or seasonal operations may find the cost to be a consideration.
-
Learning Curve for Advanced Features
While Peek Pro’s basic features are user-friendly, some users mention a learning curve when it comes to more advanced features like CRM or reporting tools. Providing more in-depth tutorials or offering personalized onboarding could help users maximize the platform’s potential.
-
Limited Integrations with Niche Tools
While Peek Pro integrates well with major distribution channels and payment gateways, some users have noted that it could benefit from additional integrations with other business tools, such as accounting software, marketing automation tools, or more specialized industry platforms.
Leave a Review
Peek Pro Company Details
Company Name
Peek Travel Inc
Headquarters
Unites States
Website
peekpro.com
Own this Software?
Peek Pro vs. Similar Products
Select up to 3 Software, to enable Comparison
Compare Selected Software
