ServeManager Reviews

& Product Details

What is ServeManager?

ServeManager is a comprehensive process server software designed to simplify the process of managing serves from start to finish. It is rated highly for its efficiency and saves users an average of 25 minutes per serve, thereby significantly increasing client satisfaction. The software is trusted by both small agencies and large firms for its reliability and security.

With ServeManager, users can start a new job, enter details, save attempts and service details, and generate affidavits with ease. The software’s all-in-one nature includes powerful features like serve management, client invitations, online payment processing, GPS data recording, payroll tracking, and document customization.

The platform is cloud-based and runs in any browser, working on any device connected to the internet. ServeManager also provides a native mobile app for iOS and Android for real-time job management in the field. It integrates with various apps and provides world-class support to ensure user success.

To sum up, ServeManager is a robust and user-friendly software for process servers. It offers a range of features to grow their business, manage serves efficiently, and ensure client satisfaction.

Best For

Grow your business with the #1 process server software

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
ServeManager
Located In
United States
Website
servemanager.com

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ServeManager Pricing

Starting from:

$44 /month

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

This tool has three plans. 75 jobs for 44 USD, 150 jobs for 89 USD, 300 jobs for 169 USD, and 500+ for a customizable pricing plan.

ServeManager Features

Activity Dashboard
API
Archiving & Retention
Client Portal
Calendar Management
Case Management
Case Notes
Client Management
Document Management
Email Management
Electronic Signature
Invoice Management
Task Management
Third Party Integrations

Additional Features

For Legal Professionals
Collaboration Tools
Expense Tracking
Alerts/Notifications
File Sharing
Contact Management
Document Generation
SSL Security
Access Controls/Permissions
Billing & Invoicing
Contact Database

Additional Features Show Less Features

Global Buzz: ServeManager at a glance

4.6

Global Average Score

Score4.60/5

Reviews1,725

Ease of Use

Users consistently praise ServeManager for its intuitive and user-friendly interface. The platform is easy to navigate; even those with limited technical expertise can quickly get up to speed. This ease of use allows process servers to manage their workflow efficiently without a steep learning curve.
Comprehensive Case Management Features

ServeManager offers robust tools to track cases, clients, and services. Many users appreciate the ability to organize all case-related information in one place. The platform helps streamline communication between servers, law firms, and clients, reducing the chances of missed deadlines or misplaced documents.
Client Collaboration Tools

A standout feature for many law firms and process-serving companies is ServeManager’s client portal. Clients can log in, track the status of their cases in real-time, and communicate directly through the platform. This transparency is often cited as a critical reason for improved client satisfaction.
Mobile Access

Users appreciate ServeManager’s mobile-friendly design, allowing process servers to update service details on the go. This is particularly valuable for field agents, who can enter service information, upload photos, and update case statuses immediately after completing jobs.
Automated Notifications and Reminders

ServeManager’s automated notifications are frequently mentioned as a huge time-saver. Both process servers and clients receive instant updates on the status of legal document service, ensuring clear communication and reducing the need for follow-up emails or phone calls.

Limited Integrations

Some users feel ServeManager could benefit from more integrations with other legal and business tools. Although it integrates with a few platforms like QuickBooks, expanding its integration options (e.g., with legal case management systems or CRMs) would enhance the overall user experience and allow smoother workflows.
Pricing Structure for Small Businesses

While larger firms often find ServeManager’s pricing reasonable, smaller businesses or individual process servers sometimes express concerns over the cost. Some reviews suggest a tiered pricing model accommodating users with different budget constraints or volume needs.
Customization Limitations

A few users have pointed out that while ServeManager is functional, it lacks advanced customization options. Users looking to tailor workflows, reports, or client communication templates to their business needs may find the platform somewhat rigid in its offerings.
Learning Curve for Advanced Features

Although the basic functionality is user-friendly, some users note that the platform’s more advanced features, such as in-depth reporting and analytics, have a steeper learning curve. Tutorials or more robust onboarding resources could be helpful for users who want to take full advantage of these features.
Mobile App Stability

While mobile access is appreciated, a handful of users have reported occasional issues with the stability of the mobile app. Some reviews mention that the app can lag or crash when performing specific actions, leading to frustration during critical tasks.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.