ShipBob Reviews

ShipBob, a network of fulfillment centers around the globe, allows merchants to spread inventory between sites for faster and inexpensive delivery. ShipBob blends order fulfillment and proprietary technologies with built-in eCommerce inventory management software. Merchants can use ShipBob to manage inventory control effortlessly, even across numerous storefronts and fulfillment centers, while providing fast and economical delivery to their consumers. When you work with ShipBob, you get the help, resources, facilities, and tools you need to ease inventory management and eCommerce fulfillment.

ShipBob – fulfillment solution for eCommerce

For internet firms, fulfillment is always a time-consuming and costly operation. With increased competition, it may be more challenging to match customer expectations for speedy and economical shipment. As a result, many direct-to-consumer (DTC) firms collaborate with fulfillment partners like ShipBob to scale their fulfillment strategy and prepare for future development.

With the help of a fulfillment provider specializing in warehousing, retail fulfillment, and technology, eCommerce businesses can successfully manage their fulfillment process while lowering logistical expenses. Customer expectations are rising as shipment gets speedier, making the shipment process more expensive. A third-party fulfillment service can assist your company if it is ready to outsource fulfillment.

Working with the finest fulfillment firm for your company’s needs may help you save time and money. This enables you to focus your efforts on product development, marketing, and business growth. However, when selecting the finest fulfillment company to manage order fulfillment for your online business, the possibilities might seem limitless. ShipBob is one such company helping businesses meet their needs.

How to use ShipBob?

ShipBob is a leading order fulfillment business that offers two primary services. First is a free software solution for online firms to manage orders, inventory, & client interactions. Second is the service that provides the backend to fill the orders and the warehouse inventories. This, in turn, helps companies have more time to look into their development.

ShipBob’s value proposition is based on the problem that most online eCommerce businesses encounter. ShipBob enables enterprises to utilize their custom-printed boxes to give their consumers a memorable first impression while unwrapping. This assists a company in determining how buyers will perceive their brand. At ShipBob, an account manager will be assigned to your shipment, so if you have any queries, you can contact them directly.

Finally, ShipBob is in charge of the whole logistics stack, including the inventory management software you’ll be using, the warehouse management software used by their fulfillment centers, and the fulfillment centers.

How much will you pay for ShipBob?

The first factor you need to consider is the pricing while selecting which fulfillment service you need. Every eCommerce firm, despite how small, must deal with expenses. You have a lot of expenditures to keep track of, from permanent staff to logistics. It is best to ensure that the fulfillment plan you choose is cost-effective.

ShipBob pricing can seem confusing up front. However, as the company starts operating and offering valuable services, the cost will appear worth it. The following are the average costs for every service model provided by ShipBob.com:

ShipBob Features Explained

Some of ShipBob’s best features are listed here.

Inventory Control

Inventory management assists you in determining the number of merchandise you should keep on hand. Having too large an inventory might result in ‘dead stock,’ while having too little supply will cause you to fail to satisfy consumer requests and lose a transaction.

ShipBob uses logistics software to manage inventories strategically. This technology analyses past order data to advise you on how to disperse your goods throughout their warehouses. You may provide speedier shipments at reduced rates depending on the bulk of your clients are situated.

Similarly, ShipBob’s inventory management tool allows you to reorder for stock levels you wish to be notified about and be reminded to refill automatically, like bestsellers. This will enable you to connect production processes to meet the requirements for your items and, eventually, earn sales.

Order Management

ShipBob’s system can trace shipments through the processing, receiving, returns, and delivery phases. It may also automatically send tracking information to your consumers. When you link your business to ShipBob, your merchandise is routed to the fulfillment centers where you may ship from. When ShipBob gets the inventory, it is processed and placed in the appropriate places.

Your clients’ orders are sent to ShipBob’s order system. After that, based on the customer’s location, ShipBob assigns it to the most convenient fulfillment site. The order will then be chosen, packaged, and sent by ShipBob, which will provide your customer with a tracking number for their order so they can trace the status of their transaction. The ShipBob dashboard may also be used to follow the quality of all the orders.

Filters for Advanced Situations

ShipBob lets you look for your requirements and needs and store information for later use. It allows you to filter orders based on their Order date, tracking number, destination country, or fulfillment center location.

Reporting Advancement

You may use ShipBob to keep a record of what is most important to you, like:

This data gives information that can assist you in planning ahead of time and making better inventory and fulfillment decisions.

Returns Administration

ShipBob’s return is a crucial part of fulfillment that is sometimes disregarded. Customers may also rely on their purchase decisions on the ease with which they may send back a product if needed. As a result, it’s also critical to simplify your returns’ processing.

ShipBob assists in the cost-effective automation of returns processing. For example, you can return the products or recycle any damaged goods. Moreover, the tool allows consumers to produce a return label for shipping, enabling you to access tracking info for returns until they are refilled.

Customer Service

Communication is essential when dealing with a fulfillment partner. You must constantly know that your clients’ orders will be delivered in the given time frame. Before contacting their customer team, you may go through the Help Center for answers and get help from their comprehensive knowledge base. Also, you might get immediate assistance by utilizing the live chat or contact form outside working time.

If you have any queries about an order, you can go to the ShipBob dashboard & select Orders from the menu on the left side. After that, on the order ID, tap the icon Get help in the top corner on the right. When a form appears, choose your problem and offer a description. After that, tap Send, and a person will assist you.

Details of Integrations

These are practical approaches to taking your fulfillment service to another level. ShipBob offers a plethora of excellent integrations. Here are a few:

Shopify

Shopify Shipping is available. However, it would be best to mail the shipment from a specific postal office. This requires manual backend labor, which becomes more complicated as your client base expands. As a result, Shopify’s connection with ShipBob is necessary to automate your fulfillment. Shopify business integrated with ShipBob helps you make same-day or  2-day delivery more economical. When a customer purchases on your website, shipping labels are created automatically, and ShipBob then handles the choosing, packing, and shipment.

BigCommerce

BigCommerce also integrates with ShipBob, allowing you to provide free delivery while maintaining your profits. Its fulfillment facilities will allow you to distribute merchandise to many places near your clients, which helps you to cut transit time and speed up delivery.

Squarespace

It allows you to define regional delivery zones, control where your items are shipped, or set delivery rates based on geography. Although there are certain constraints on the products that you may sell, shipping restrictions are determined by ShipBob, carriers, & the nation of your consumer.

WooCommerce

WooCommerce has several tools for grouping goods and utilizing ShipBob for different shipping methods. For instance, you may offer free shipping or 2-day delivery that is less expensive when shipped through the ground.

Magento

Magento now works with ShipBob. Delivery charges vary depending on the destination zip code, product weight, size, and shipping method. Magento offers a delivery feature that allows you to produce shipment labels, but you must still conduct shipping and packaging, and ShipBob does this only for its clients.

BackerKit

It is a software platform for crowdfunding shipping and fulfillment. It works with ShipBob to provide a backend tool for managing your campaigns, enabling you to manage customized incentive packages.

ShipStation

It is an effective shipping system that is web-based, teamed with ShipBob. ShipStation clients that outsource fulfillment through ShipBob will now have access to facilities in Dallas, Chicago, San Francisco, Los Angeles, and Brooklyn due to this platinum agreement.

Who Should Think About Using ShipBob?

ShipBob was created to assist rapid-growing small and medium-sized enterprises that lack warehousing and distributing capabilities in streamlining the order fulfillment processes. It also transports goods for the crowdfunding business. Whether you ship 500 or 50,000 goods, ShipBob is your partner in growing your business to meet changing consumer and market expectations. Make your shipping and fulfillment operations a profit center!