SolarWinds Service Desk
SolarWinds Service Desk Reviews
& Product DetailsWhat is Solarwinds?
DonorDock is a comprehensive donor management and CRM platform designed to help nonprofits build meaningful relationships with their donors. It simplifies the process of donor management by integrating email communication and giving pages all in one place, making it easier for nonprofits to engage with their supporters and manage their fundraising efforts effectively.
The platform is tailored to meet the needs of nonprofit organizations looking for an easy-to-use CRM solution. DonorDock offers a range of features aimed at enhancing donor relationships, streamlining communication, and boosting fundraising activities. By consolidating donor management, email marketing, and donation pages, DonorDock provides a unified solution that helps nonprofits save time and increase efficiency.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Solarwinds
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Located In
United States
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Website
solarwinds.com
Starting from:
$39 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool has three plans. Essentials for 39 USD, Advaned for 79 USD, and Premier for 99 USD.
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Assignment Management
- Auto-Responders
- Automated Routing
- Call Center Management
- Client Portal
- Collaboration Tools
- Compliance Management
- Contract/License Management
- Email Management
- Full Text Search
- Help Desk Management
- Incident Management
- Live Chat
- Prioritization
- Rules-Based Workflow
- Self Service Portal
- Support Ticket Management
- Task Management
Additional Features
- Multi-Channel Communication
- CRM
- Data Import/Export
- Service Level Agreement (SLA) Management
- Performance Metrics
- Change Management
- Procurement Management
- Knowledge Base Management
- Monitoring
- Remote Access/Control
- Surveys & Feedback
- Real Time Data
- Widgets
- Real Time Reporting
- Workflow Configuration
- Mobile Access
- Device Auto Discovery
- Online Forums
- License Inventory
- Release Management
- Risk Reporting
- Drag & Drop
- Document Storage
- Dashboard Creation
- Data Mapping
- Customer Segmentation
- Single Sign On
- Recurring Issues
- Customizable Templates
- Workflow Management
- Categorization/Grouping
- Email Templates
- Real-Time Chat
- Maintenance Management
- Asset Tracking
- Customizable Fields
- Maintenance Scheduling
- Customizable Forms
- Relationship Mapping
- Customizable Branding
- Audit Management
- IT Asset Management
- Reporting/Analytics
- Configuration Management
- Active Directory Integration
- Role-Based Permissions
- Problem Management
- Requisition Management
- Real Time Analytics
- Service Reporting
- License Management
- Supplier Management
- Issue Auditing
- Incident Reporting
- Cost Tracking
- CMDB
- Activity Tracking
- Compliance Tracking
- Multi-Language
- Risk Assessment
- Customer Support
- Real Time Notifications
- Inventory Management
- Dashboard
- Issue Scheduling
- Tagging
- Alerts/Notifications
- Asset Lifecycle Management
- Knowledge Management
- Project Management
- Scheduled/Automated Reports
- Customizable Reports
- Service Catalog
- API
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