Userback Reviews for 2025
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What is Userback?
Userback is a user feedback platform designed to facilitate product teams in building better products through efficient feedback management. The platform offers a suite of tools for collecting high-context feedback, fixing bugs faster, and validating new feature ideas.
It allows the collection of visual feedback, micro-surveys, and community feature portals and integrates bug and issue tracking directly into developer workflows with features like console logs, session replays, and browser insights.
Userback aims to streamline internal and external collaboration by centralizing feedback and eliminating manual processes. It offers flexible collection tools, screen annotations, behavior-based micro-surveys, and feature portals for public interaction. The platform also provides user identification and integrations to enhance feedback action rates and collaboration.
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- Small Business
- Medium Business
- Large Enterprise
Userback Pricing
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Userback Features
- API
- Alerts/Notifications
- Bug Tracking
- Collaboration Tools
- Configurable Workflow
- Dashboard
- Issue Tracking
- Performance Metrics
- Prioritization
- Project Management
- Reporting/Analytics
- Third Party Integrations
- Support Ticket Management
- Visual Analytics
- Real Time Notifications
- Issue Management
- Bug/Issue Capture
- Workflow Management
- Customizable Branding
- @mentions
- Roadmapping
- Idea Management
- Product Lifecycle Management
- Surveys & Feedback
- Audit Trail
- Project Workflow
- Widgets
- Role-Based Permissions
- Multi-Language
- Product Roadmapping
- Multiple Projects
- Reporting & Statistics
- Assignment Management
- Customizable Forms
- Task Editing/Updating
- Survey/Poll Management
- Feedback Management
- Task Management
- Real Time Updates
- For IT Project Management
- Real Time Analytics
- Commenting/Notes
- Status Tracking
- Tagging
- Customer Segmentation
- Negative Feedback Management
- Search/Filter
- Multi-Channel Data Collection
- Backlog Management
- Task Board View
- Customizable Fields
- Project Tracking
- Testing/QA Management
- Activity Dashboard
- Task Tagging
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Userback Company Details
Company Name
Userback
Headquarters
Australia
Website
userback.io
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