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Venmo Reviews for 2025

Digital wallet & mobile payment gateway
User Score:
4.8/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Venmo?

Venmo is a fast, safe, and social payment processing platform that allows users to pay, get paid, shop, and share with ease. With Venmo, users can split bills and expenses with friends, send gifts, and settle up for shared activities. The platform also offers cash-back rewards through the Venmo Credit Card, allowing users to earn up to 3% cash back on their purchases.

Additionally, this tool provides a seamless way to buy, track, and sell cryptocurrencies, making it easy to start a crypto journey. Users can use their account balance to pay businesses both online and offline and even shop at local establishments.

This tool offers privacy settings to control the visibility of payments and ensures that there are no hidden fees for sending or receiving money. With features like money management, direct deposit, and the Venmo Debit Card, this platform provides a comprehensive payment solution for individuals and businesses alike.

Found in these Categories

Best For

  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise

Venmo Pricing

Starting From: Custom
Pricing Model: Subscription
This tool is free to use and explore. For more details, check on their website.
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Venmo Features

  • ACH Payment Processing
  • Activity Dashboard
  • Client Portal
  • Billing & Invoicing
  • Transaction Monitoring
  • Transaction History
  • Payment Processing
  • Debit/Credit Card Processing
  • Online Payments
  • Partial Payments
  • Point of Sale (POS)
  • Reporting/Analytics
  • Payment Fraud Prevention
  • Data Import/Export
  • Data Security
  • Electronic Payments
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • ACH Payment Processing
  • Debit/Credit Card Processing
  • In-Person Payments
  • Mobile Payments
  • Promotions Management
  • Fast Payments
  • Safe Payments
  • Social Payments
  • Split Bills
  • Send Gifts
  • Cash Back Rewards
  • Cryptocurrency Trading
  • Crypto Purchases
  • Spend and Shop
  • Business Profiles
  • Shop Local
  • Pay Online and In Apps
  • Payment Notes
  • Privacy Settings
  • Manage Venmo Money
  • Direct Deposit
  • Pay in Apps and Online
  • Shop Local
  • Venmo Debit Card

User Sentiment - Venmo Reviews

4.8/5
Based on 16,294,496 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Ease of Use

    One of Venmo’s most frequently praised features is its simplicity. The app’s user-friendly interface makes it easy to sign up, link bank accounts or credit cards, and start sending or receiving money with just a few taps. Users also appreciate how quick and straightforward sending money to friends, family, or contacts is.

  • Social Interaction

    Venmo’s unique social feed sets it apart from other payment apps. Users can add notes, emojis, and comments to their transactions, which are then displayed on a social feed. This social aspect adds fun, allowing users to see who’s paying whom and why (with amounts hidden). It’s popular among friends who like sharing these interactions.

  • Instant Transfers

    Venmo offers instant transfers to bank accounts for a small fee. Many users find this feature convenient, especially if they need funds immediately. Standard bank transfers take 1-3 business days and are free.

  • Free for Basic Transactions

    Sending money between friends or family using a bank account, debit card, or Venmo balance is free. This is a huge benefit for users who want to split bills or make casual payments without worrying about fees, making it a favorite for day-to-day transactions among friends.

  • Splitting Payments and Requesting Money

    Venmo simplifies the process of splitting payments for shared expenses, such as dinner bills or rent. Users can quickly request money from others through the app, and the split payment feature helps users divide costs between multiple people without manual calculations.

Areas for Improvement
  • Privacy Concerns

    A common complaint is Venmo’s default setting for publicizing transactions on social media. While users can adjust their privacy settings, many feel uncomfortable with the idea of their transactions being viewable by others until they manually change the settings. For some, the default should be private rather than public.

  • Customer Support Issues

    Some users have expressed dissatisfaction with Venmo’s customer support. Resolving issues like frozen accounts, unauthorized transactions, or errors in transferring money can be frustrating. Reviews often mention long wait times or difficulty contacting a representative to resolve these matters quickly.

  • Account Freezing

    Some users have reported that their Venmo accounts were frozen unexpectedly, sometimes due to security reasons or violations of Venmo’s policies. While this can safeguard against fraud, users find unfreezing their accounts time-consuming, especially when they need immediate access to funds.

  • Limited International Availability

    Venmo is primarily available in the United States, which limits its use to international users or for those who want to transfer money across borders. This lack of global reach is a drawback for users looking for a more widely available payment service.

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Venmo Company Details

Company Name

PayPal

Headquarters

United States

Website

venmo.com

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