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WellSky Personal Care Reviews for 2025

All-in-one home health care platform with modular features
User Score:
4.3/5

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What is WellSky Personal Care?

WellSky Personal Care is a sophisticated software solution designed to elevate the operational efficiency of home care agencies. It specializes in personal care services, providing tools for comprehensive care management, including client and caregiver management, scheduling, billing, and reporting.

This platform distinguishes itself with a robust mobile application, empowering caregivers with access to schedules, care plans, and client information in real-time, directly at the point of care. This tool ensures seamless communication between all parties, enhancing care coordination and client satisfaction.

The software offers an intuitive interface, which simplifies complex administrative tasks and supports compliance with industry regulations. its analytics dashboards deliver powerful insights, enabling agencies to monitor performance metrics and make data-driven decisions.

Found in these Categories

Best For

  • Small Business
  • Medium Business
  • Large Enterprise

WellSky Personal Care Pricing

Starting From: Custom
Pricing Model: Subscription
This tool has no publicly available pricing information.
Free Trial
Free Version

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WellSky Personal Care Features

  • Billing & Invoicing
  • Care Plan Management
  • Charting
  • Client Management
  • Electronic Signature
  • Patient Records Management
  • GPS
  • Payroll Management
  • Referral Tracking
  • Scheduling
  • Time Tracking by Client
  • Task Scheduling
  • Caregiver Scheduling
  • Employee Portal

User Sentiment - WellSky Personal Care Reviews

4.3/5
Based on 26,873 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Web-Based Accessibility

    Users appreciate that WellSky Personal Care is a web-based platform that allows access from anywhere with an internet connection.

  • Integration and Automation

    It integrates with other EMR and PM systems, facilitating care coordination. Its workflow automation features allow actions directly from a patient’s chart, enhancing efficiency.

  • Mobile/Tablet Support

    The software is accessible via mobile or tablet devices, providing flexibility for users.

  • Customization

    Offers customization options tailored to different practices or disciplines.

  • E-prescribing and Speech Recognition

    The software supports e-prescribing and integrates with speech-recognition capabilities for note-taking.

  • User Experience

    Many users find the system user-friendly and intuitive, which eases the transition from other systems.

  • Customer Service

    Positive feedback on customer support, with dedicated onboarding specialists and responsive service.

  • HIPAA Compliance

    Ensures compliance with HIPAA standards, an essential factor for healthcare software.

  • Task Tracking and Multi-Office Capabilities

    Effective for managing staff productivity and multi-office or multi-physician coordination.

Areas for Improvement
  • Cost Concerns

    Some users find WellSky Personal Care to be expensive.

  • System Downtime

    There have been instances of the system going down, causing disruptions in business operations.

  • Reporting Issues

    A few users have mentioned that the reporting function can be confusing.

  • Display Issues for Overnight Shifts

    The way overnight shifts are displayed post-completion can be confusing, requiring additional work to make it understandable.

  • Mobile App Interface Challenges

    Some users have faced difficulties with the mobile app, especially with the interface being less user-friendly than the web version.

  • Data Backups and Redundancy

    The software could improve its data backup and redundancy features to enhance data security.

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WellSky Personal Care Company Details

Company Name

WellSky

Headquarters

United States

Website

wellsky.com

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