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Arenametrix CRM Reviews for 2025

Audience and member relationship management
Tekpon Score:
4.2/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is Arenametrix CRM?

Arenametrix CRM is a customer relationship management module designed for organizations in culture, sports, and tourism. It centralizes audience data from multiple sources, providing each contact with a unified profile. This allows marketing and ticketing teams to track visitor behavior, purchases, and preferences within a single environment.

Developed by Arenametrix, the CRM connects with ticketing systems, online sales, and newsletters to enrich each record with transactional and behavioral data. Teams can segment audiences precisely, create loyalty programs, and communicate based on attendance history or engagement level. For example, a theatre can identify regular visitors and tailor offers, while a museum can target occasional guests with personalized campaigns.

The module integrates seamlessly with other Arenametrix tools such as Marketing Automation and Data Analysis. This combination enables organizations to plan campaigns, analyze outcomes, and maintain a continuous relationship with their audiences. Arenametrix CRM ultimately aims to help cultural and leisure venues strengthen customer knowledge, improve communication efficiency, and grow long-term audience loyalty.

Found in these Categories

Best For

  • Small Business
  • Medium Business
  • Large Enterprise

Arenametrix CRM Pricing

Starting From: Custom
Pricing Model: Subscription
Pricing for Arenametrix CRM is not publicly listed. The company provides tailored offers based on organization size and data volume; interested users can contact sales for a quote in EUR or USD.
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Free Version

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Arenametrix CRM Features

  • Contact Database
  • Customer Database
  • Customer Segmentation
  • Contract/License Management
  • Collaboration Tools
  • Territory Management
  • Activity Dashboard
  • Marketing Automation
  • Data Import/Export
  • Lead Qualification
  • Lead Segmentation
  • Lead Nurturing
  • Lead Management
  • Lead Generation
  • Lead Distribution
  • Lead Capture
  • API
  • Activity Tracking
  • Access Controls/Permissions
  • Performance Metrics
  • Unified contact profiles
  • Ticketing data integration
  • Online sales connection
  • Newsletter synchronization
  • Behavioral data tracking
  • Purchase history recording
  • Audience filtering tools
  • Visitor attendance insights
  • Multi-venue contact management
  • Communication history logs
  • Tagging and categorization
  • Custom field creation
  • Duplicate contact merging
  • Loyalty program support
  • Membership tracking
  • Customizable dashboards
  • Consent and GDPR tools
  • Role-based access control
  • Integration with marketing automation
  • Integration with data analysis module
  • Automated profile updates
  • Event participation tracking
  • Cross-channel engagement view
  • Data export and reporting
  • API connectivity
  • Cloud data security

Arenametrix CRM Integrations

  • WooCommerce

    eCommerce Software

  • Shopify

    eCommerce Software

  • Eventix

    Event Management Software

  • Eventbrite

    Event Management Software

  • Brevo

    Email Marketing Software

  • PrestaShop

    eCommerce Software

  • WordPress.com

    Content Management Systems

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Arenametrix CRM Company Details

Company Name

Tech4Team SAS

Headquarters

France

Website

arenametrix.com

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About the Authors

Ana Maria Constantin |

Writer

Ana Maria Constantin

CMO @ Tekpon

Chief Marketing Officer
Ana Maria Constantin, the dynamic Chief Marketing Officer at Tekpon, brings a unique blend of creativity and strategic insight to the digital marketing sphere. With a background in interior design, her aesthetic sensibility is not just a skill but a passion that complements her expertise in marketing strategy.
Ana Maria Stanciuc |

Editor

Ana Maria Stanciuc

Head of Content & Editor-in-Chief @ Tekpon

Creative Content Chief
Ana Maria Stanciuc is a highly skilled writer and content strategist with 10+ years of experience. She has experience in technical and creative writing across a variety of industries. She also has a background in journalism.

Arenametrix CRM Alternatives

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