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Bazaarvoice

Tekpon Score
8.2

Bazaarvoice Reviews

& Product Details

What is Bazaarvoice?

Bazaarvoice is a cutting-edge software solution designed to harness the power of customer feedback to boost sales and build brand trust. By aggregating and analyzing customer reviews, questions, and social media posts, Bazaarvoice helps companies better understand their consumers and improve their products and services.

The platform’s robust set of features includes review management, social media integration, and analytics tools, offering businesses a comprehensive way to engage with their audience and enhance their online presence.

The benefits of using Bazaarvoice are extensive, ranging from increased consumer confidence and improved product visibility to deeper insights into customer preferences and behaviors.

This makes it an invaluable tool for companies looking to strengthen their relationship with their customers and drive business growth. Specifically, Bazaarvoice is ideal for e-commerce sites, retail brands, and any business that relies on consumer feedback to refine their offerings.

Its versatility and ease of use ensure that regardless of the size or sector, any business can leverage Bazaarvoice to tap into the authentic voices of their customers and make data-driven decisions.

Best For

Customer Reviews Solution.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Bazaarvoice

  • Located In

    USA

  • Website

    bazaarvoice.com

Starting from:

Custom

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Bazaarvoice offers pricing plans for various user-generated content (UGC) services, including Ratings & Reviews, Questions & Answers, and Social Commerce, structured into Essentials, Advanced, and Enterprise tiers. Each tier includes different features and support levels to accommodate businesses of all sizes. Additional products and services can be added as needed.

  • Automated Publishing
  • Dashboard
  • Multi-Channel Campaigns
  • Negative Feedback Management
  • Performance Metrics
  • Ratings/Reviews
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Request
  • SMS Messaging
  • Sentiment Analysis
  • Social Media Integration
  • Website Integration

Additional Features

  • Email Reminders
  • Multi-Channel Management
  • Post Scheduling
  • Purchasing & Receiving
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