Bettermode Reviews for 2025
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What is Bettermode?
Bettermode is an all-in-one customer community platform that helps businesses streamline the customer experience, build stronger customer relationships, and improve retention. Users can explore, follow, ask questions, start discussions, participate in polls, upvote, comment, and share multiple types of content. The platform offers a unified set of engagement tools, including holistic analytics, robust customization options, a rich app ecosystem, and embedded devices.
With it, businesses can speed up community building using templates for discussions, Q&A, events, groups, and help centers. Gamification tools enhance user engagement through points, badges, and a leaderboard. A personalized feed allows users to follow the people, topics, or questions which matter to them most. Analytics help users gain valuable insight into community performance.
Found in these Categories
Best For
- Medium Business
- Large Enterprise
- Non-profit Organization
Bettermode Pricing
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Bettermode Features
- Survey/Poll Management
- Self Service Portal
- Real Time Notifications
- Real Time Analytics
- Moderation
- Membership Management
- Media Library
- Live Chat
- Knowledge Management
- Group Management
- Gamification
- Feedback Management
- Event Management
- Engagement Tracking
- Customizable Branding
- Customer Database
- Communication Management
- Commenting/Notes
- Collaboration Tools
- Activity/News Feed
- @mentions
- API
- Reporting/ Analytics
- Template Management
- Usage Tracking/ Analytics
User Sentiment - Bettermode Reviews
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Ease of Use
Bettermode is frequently praised for its intuitive interface, making it easy to set up and manage communities without extensive technical expertise. Many users appreciate the platform’s flexibility in creating custom community experiences.
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Customization
The platform offers powerful customization tools, allowing users to design their communities with widgets, APIs, and themes that match their brand. This makes it adaptable for various industries, from customer support to product development.
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Customer Support
Bettermode’s customer service is rated highly, with users noting responsive and practical support throughout their platform use.
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Integration
The platform integrates with several third-party tools, including Slack, Google Analytics, and more, which enhances its utility for businesses already using these platforms.
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Mobile App Limitations
Some users have reported a suboptimal experience with Bettermode’s mobile app, citing outdated design and performance issues.
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Analytics
While the platform is generally feature-rich, some users have noted that the analytics capabilities could be improved to offer deeper insights into community engagement.
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Bettermode Company Details
Company Name
Bettermode Inc
Headquarters
Canada
Website
bettermode.com
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