Bettermode
Bettermode Reviews
& Product DetailsWhat is Bettermode?
Bettermode is an all-in-one customer community platform that helps businesses streamline the customer experience, build stronger customer relationships, and improve retention. Users can explore, follow, ask questions, start discussions, participate in polls, upvote, comment, and share multiple types of content. The platform offers a unified set of engagement tools, including holistic analytics, robust customization options, a rich app ecosystem, and embedded devices.
With it, businesses can speed up community building using templates for discussions, Q&A, events, groups, and help centers. Gamification tools enhance user engagement through points, badges, and a leaderboard. A personalized feed allows users to follow the people, topics, or questions which matter to them most. Analytics help users gain valuable insight into community performance.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Bettermode Inc
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Located In
Canada
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Website
bettermode.com
Starting from:
$599 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Bettermode offers 2 pricing plans - Advanced starts at $599 /month, while Enterprise has custom pricing, and you will need to book a demo with their team.
- Survey/Poll Management
- Self Service Portal
- Real Time Notifications
- Real Time Analytics
- Moderation
- Membership Management
- Media Library
- Live Chat
- Knowledge Management
- Group Management
- Gamification
- Feedback Management
- Event Management
- Engagement Tracking
- Customizable Branding
- Customer Database
- Communication Management
- Commenting/Notes
- Collaboration Tools
- Activity/News Feed
- @mentions
- API
Additional Features
- Reporting/ Analytics
- Template Management
- Usage Tracking/ Analytics
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Ease of Use
Bettermode is frequently praised for its intuitive interface, making it easy to set up and manage communities without extensive technical expertise. Many users appreciate the platform’s flexibility in creating custom community experiences.
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Customization
The platform offers powerful customization tools, allowing users to design their communities with widgets, APIs, and themes that match their brand. This makes it adaptable for various industries, from customer support to product development.
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Customer Support
Bettermode’s customer service is rated highly, with users noting responsive and practical support throughout their platform use.
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Integration
The platform integrates with several third-party tools, including Slack, Google Analytics, and more, which enhances its utility for businesses already using these platforms.
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Mobile App Limitations
Some users have reported a suboptimal experience with Bettermode’s mobile app, citing outdated design and performance issues.
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Analytics
While the platform is generally feature-rich, some users have noted that the analytics capabilities could be improved to offer deeper insights into community engagement.
Disclaimer
Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.
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