Convoso
Convoso Reviews
& Product DetailsWhat is Convoso?
Convoso is a cutting-edge cloud-based contact center software designed to optimize outbound call operations and enhance the efficiency of sales teams. It integrates a powerful array of features including predictive dialing, automated lead management, and comprehensive reporting tools.
These features work in tandem to drastically improve contact rates, minimize idle time, and boost overall productivity, making it an invaluable tool for businesses looking to scale their outbound call efforts.
The software is particularly beneficial for call centers, sales teams, and marketing departments that rely heavily on outbound calls for lead generation, customer outreach, and sales conversions.
Convoso’s intelligent dialer algorithms adjust calling rates in real time based on agent availability and connect rates, thereby reducing the occurrence of dropped calls and ensuring compliance with regulations.
Its user-friendly interface, combined with advanced analytics, offers users deep insights into performance metrics, empowering them to make data-driven decisions that streamline operations and enhance campaign effectiveness.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Convoso
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Located In
India
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Website
convoso.com
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Convoso pricing is not public. Interested users can schedule a demo to get a custom quote.
- Campaign Management
- Communication Management
- Contact Management
- Customer Database
- Interaction Tracking
- Reporting & Statistics
- Automated Routing
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Performance Management
- Queue Management
- Real-Time Monitoring
Additional Features
- Workflow Management
- Third-Party Integrations
- Customer History
- CRM
- Call Disposition
- Automatic Outbound Dialer
- Caller ID
- List Management
- Real Time Reporting
- API
- Lead Generation
- Call Tracking
- Sales Activity Management
- Real-Time Data
- Customer Segmentation
- Outbound Call Center
- Lead Capture
- Monitoring
- Call List Management
- FCC Compliance
- Computer Telephony Integration
- Call Scheduling
- Progressive Dialer
- Blended Call Center
- IVR/Voice Recognition
- Auto-Dialer
- Lead Management
- Call Reporting
- Preview Dialer
- Automatic Call Distribution
- Reporting/Analytics
- Customizable Fields
- Multi-Channel Communication
- Call Scripting
- Predictive Dialer
- Inbound Call Center
- Lead Distribution
- Answering Machine Detection
- Callback Scheduling
- Online Voice Transmission
- Call Transfer
- Manual Dialer
- Integrations Management
- Call Logging
- Reminders
- FTC Compliance
- Customizable Forms
- Power Dialer
- Customizable Reports
- Contact Database
- Customizable Templates
- Alerts/Notifications
- VoIP Connection
- Data Import/Export
- Real-Time Analytics
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