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DOOD Reviews for 2025

Food & Beverage and Hospitality Networks
Tekpon Score:
4.3/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is DOOD?

DOOD is a comprehensive SaaS platform created to digitalize and optimize operations across the food and beverage, hospitality, and retail sectors. Launched in 2018, it combines data and AI to help businesses enhance customer journeys, unify operations, and improve financial, operational, and marketing performance in real time.

The Suite includes multiple interconnected modules: DOOD Catalog Platform for e-merchandising and omnichannel ordering; DOOD Partners Connect for seamless API integration with POS, PMS, and loyalty systems; DOOD Payment to centralize online and in-store transactions; and DOOD Marketing Automation for CRM-driven loyalty campaigns.

Complementing these, DOOD Analytics provides real-time insights across key business metrics, while DOOD AI Insights transforms data into actionable sales and customer recommendations. The platform serves over 2,500 international clients and 300+ locations, enabling enterprises and multi-site networks to scale efficiently through unified data and AI.

Designed for flexibility, it supports businesses of all sizes, from independent restaurants to large international groups, with scalable, modular tools that enhance digital growth and operational efficiency.

Found in these Categories

Best For

  • Small Business
  • Medium Business
  • Large Enterprise

DOOD Pricing

Starting From: Custom
Pricing Model: Subscription
DOOD offers customized SaaS plans based on location count and business size. Solutions are available for independents (under 10 sites), groups (10–50), and enterprise networks (50+). Pricing is available upon request.
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Free Version

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DOOD Features

  • Access Controls/Permissions
  • Email Marketing
  • Email Templates
  • Marketing Automation
  • Segmentation
  • Artificial Intelligence (AI)
  • Sales Forecasting
  • Performance Metrics
  • Monitoring
  • Mobile Access
  • Forecasting
  • Data Import/Export
  • Dashboard
  • Customizable Templates
  • Customer Segmentation
  • Campaign Management
  • Campaign Analytics
  • Activity Dashboard
  • API
  • Online ordering system
  • Click and collect
  • QR code ordering
  • E-merchandising tools
  • Menu customization
  • Multi-location management
  • Franchise support
  • POS and PMS integration
  • CRM integration
  • Payment centralization
  • Multi-currency support
  • Secure transactions
  • Loyalty program sync
  • Customer segmentation
  • Email and SMS campaigns
  • Marketing automation
  • AI product recommendations
  • Upsell and cross-sell insights
  • Customer behavior analytics
  • Operational performance tracking
  • Financial dashboard
  • Real-time data visualization
  • Customizable reports
  • Partner ecosystem access
  • API-first technology
  • Marketplace ordering engine
  • Multi-brand management
  • Mobile wallet payments
  • Multi-language interface
  • Dedicated support

DOOD Integrations

  • Oracle Cloud Infrastructure Integration

    Data Integration Software

  • Lightspeed

    POS Software

  • Otter

    Transcription Software

  • Stripe

    Payment Processing Software

  • Google Pay

    Payment Processing Software

  • Adyen

    Payment Processing Software

  • Brevo

    Email Marketing Software

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DOOD Company Details

Company Name

DOOD SAS

Headquarters

France

Website

www.dood.com/en

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About the Authors

Ana Maria Constantin |

Writer

Ana Maria Constantin

CMO @ Tekpon

Chief Marketing Officer
Ana Maria Constantin, the dynamic Chief Marketing Officer at Tekpon, brings a unique blend of creativity and strategic insight to the digital marketing sphere. With a background in interior design, her aesthetic sensibility is not just a skill but a passion that complements her expertise in marketing strategy.
Ana Maria Stanciuc |

Editor

Ana Maria Stanciuc

Head of Content & Editor-in-Chief @ Tekpon

Creative Content Chief
Ana Maria Stanciuc is a highly skilled writer and content strategist with 10+ years of experience. She has experience in technical and creative writing across a variety of industries. She also has a background in journalism.

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