TouchBistro is an all-in-one restaurant management and POS system that offers everything you need to run your restaurant. Built to meet the unique needs of the restaurant industry, the platform provides both hardware & software products. From Point of Sale and Customer facing displays to kitchen display systems & payments, TouchBistro’s iPad POS system is designed for and by restaurant service staff.
Whether full-service or quick-service, it comes with features like payments processing, tableside ordering, floor plan & table management, menu management, staff management, inventory management, analytics & reports, and customer support. In conclusion, POS software helps to improve service, increase sales, and make better business decisions. Furthermore, customer relationship management (CRM) and loyalty features help you create regulars, show them love, and keep them coming back.
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Software is good, well designed
But not worth it if you are a start up
better find someone that is rooting for you instead
Horrible experience with TouchBistro
We ran TouchBistro in our restaurant and it was an expensive mistake.
This company's business model is to lock you into endless contracts, and they don't follow or respect Mexican law.
They charge IVA tax but never issued a CFDI, the invoice required by Mexican law.
What the salesperson told us about cancelling is not what the contract says.
No adhesion contract registered with PROFECO, the Mexican consumer authority.
The contract names TouchBistro Inc. in Toronto as the provider, but the charges come from TouchBistro Mexico.
They changed the terms and conditions in the middle of our contract.
We cancelled in writing and on time. They refused it and kept invoicing.
The model is a 24 month lock-in with automatic renewal, and you pay the rest of the term if you want out.
Read the whole contract before you sign anything with them.
Better yet, look elsewhere.
The software is not worth the headache.
Company Name
TouchBistro
Headquarters
Canada
Website
http://www.touchbistro.com
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