Dropbox Reviews

& Product Details

What is Dropbox?

Dropbox is a cloud-based platform for file sharing and collaboration created for the modern workplace to cut down on busy work and let you concentrate on essential things. The platform comprises several products – Sign, DocSend, Backup, Capture, Transfer, Paper, Passwords – and Dropbox Plus, Professional, Business, and Enterprise.

It centralizes all of your files in one location. You can access them anytime or anywhere because they are simple to find and securely synchronized across all your devices.

Companies can utilize the CMS platform to quickly store and share information, such as papers, presentations, photos, and videos, with their workers and clients. Also, the program includes a robust search function that enables users to locate and retrieve data fast.

It appeals to business customers because of features like file synchronization, version control, and automatic backup. Users can also specify access rights to limit who has access to particular files and folders. To further ensure the confidentiality of files, it offers a variety of security features, such as two-factor authentication, data encryption, and remote erase.

Dropbox Professional enables storing 3 TB (3,000 GB) of files, sharing work with clients, and monitoring progress along the road more manageable than ever with its robust features like Smart Sync and Showcase.

Best For

CMS for all things worth sharing.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Dropbox
Located In
United States
Website
Dropbox.com

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Dropbox Pricing

Starting from:

$11.99 /month

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

Dropbox pricing comprises many plans for individuals, solo workers, and businesses. It also has a Free plan that allows you to store & share up to 2GB of files, and a Free 30-day trial is available for Business - Standard & Advanced plans.

Dropbox Features

Access Controls/Permissions
Active Directory Integration
API
Approval Process Control
Archiving & Retention
CRM
Document Management
Drag & Drop
File Management
Full Text Search
Knowledge Base Management
Optical Character Recognition
SEO Management
Rich Text Editor
User Management
Version Control

Additional Features

Activity Dashboard
Activity Tracking
Alerts/Notifications
Activity/News Feed
Application Management
Audio File Management
Audit Management
Audit Trail
Authentication
Backup and Recovery
Brainstorming
Calendar Management
Chat/Messaging
Cloud Backup
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Tracking
Conflict Tracking
Contact Management
Content Management
Customizable Branding
Data Migration
Data Recovery
Customizable Templates
Data Storage Management
Data Synchronization
Discussions/Forums
Document Capture
Document Classification
Database Creation
Document Generation
Document Storage
Electronic Forms
Electronic Signature
Email Management
Employee Directory
File Conversion
File Recovery
Encryption
File Sharing
File Transfer
HIPAA Compliant
Historical Reporting
Image Editing
Messaging
Mobile Access
Mobile Capture
Notes Management
Office Suite
Offline Access
Password Management
Personalization
Presentation Tools
Progress Tracking
Project Management
Real-Time Editing
Real-Time Synchronization
Remote Access/Control
Remote Synchronization
SSL Security
Search/Filter
Secure Data Storage
Secure Login
Single Sign On
Surveys & Feedback
Synchronization Scheduling
Task Management
Templates
Third-Party Integrations
Two-Factor Authentication
Two-Way Synchronization
Workflow Management

Additional Features Show Less Features

Global Buzz: Dropbox at a glance

4.5

Global Average Score

Score4.51/5

Reviews3,286,153

Ease of Use and User Interface

A lot of people really like Dropbox because of its clean, intuitive, and easy-to-use interface. Users often mention how simple it is to upload, organize, and share files, whether they’re using it on desktop or mobile. The drag-and-drop feature is especially praised for making file management feel effortless, even for those who aren’t very tech-savvy.
Reliable Syncing Across Devices

Dropbox’s syncing capabilities are often regarded as some of the best in the market. Users report that changes made to files are almost instantly reflected across all devices. Whether you’re working from a phone, tablet, or computer, the platform keeps files updated without any noticeable delays.
Collaboration Features

Dropbox’s collaboration tools, particularly when used in conjunction with Dropbox Paper and other integrations, consistently receive praise. Team members can share, comment, and edit files in real time, making it ideal for group projects. Another standout feature is permissions management, which users find easy to use for securely sharing files and folders, ensuring that only authorized individuals have access.
Integrations and Compatibility

The platform integrates with a wide variety of third-party applications, such as Microsoft Office, Google Workspace, Slack, and Zoom. This flexibility allows users to streamline their workflows by working with their favorite productivity tools. Dropbox also supports a wide array of file types, ensuring compatibility with most software and systems, which is a big plus for users dealing with diverse file formats.
Large Storage Options and Scalability

Dropbox provides a variety of storage plans to accommodate different user requirements. Users can choose from free accounts with 2GB of storage to professional plans with 2TB, and even enterprise-level storage. Users value the flexibility to adjust their storage as their needs change. The paid plans are generally considered competitively priced, given the features and storage capacity they offer.

Cost of Paid Plans

While the free plan is suitable for basic users, many reviewers believe that Dropbox’s paid plans are somewhat expensive, especially for small businesses or individuals who need more than the free 2GB but less than 2TB. Some users are disappointed that Dropbox doesn’t offer more affordable mid-tier plans for those requiring intermediate storage sizes.
File Recovery & Versioning Limitations

The free plan only allows file recovery and access to version history for up to 30 days. Some users feel that this is too restrictive. If they need more time to recover deleted files or access older versions, they have to upgrade to a paid plan. Users have expressed a desire for more flexibility in file recovery without having to pay for premium features.
Occasional Sync Delays for Large Files

While Dropbox is typically recognized for its fast syncing, some users have experienced delays when uploading or syncing larger files, especially those over 1GB. These delays can be frustrating for users who frequently work with large media files, making the platform less suitable for some creatives or large teams dealing with heavy assets.
Offline Access and Local Storage Issues

Some users have mentioned that Dropbox’s offline functionality could be enhanced. In some instances, syncing files for offline use on mobile or desktop can be cumbersome, particularly when dealing with large folders. Furthermore, there have been complaints about Dropbox using up significant local storage space when selective sync is not used properly, leading to unexpected hard drive fill-ups.
Customer Support Response Time

There have been reports of slow customer service responses, especially for users on lower-tier or free plans. While enterprise customers often receive priority support, individuals and smaller businesses sometimes feel neglected. Some users suggest that introducing a live chat option or providing more responsive support for all tiers would significantly improve the overall customer experience.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.