Freshsales Pricing Reviews for 2025
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Freshsales Pricing
One thing we like about the software is the 21-day Freshsales free trial period. You can sign up and use the platform for three weeks before purchasing. That is plenty of time to fully test all the features and abilities and how they impact your sales.
Freshsales Plans
Freshsales Free
- Contact & Account Management
- Contact Lifecycle Stages
- Built-in Chat, Email, & Phone
- 24x5 Support
- Mobile App
Freshsales Growth
- Everything in Freshsales Free, plus:
- Visual Sales Pipeline
- AI-powered Contact Scoring
- Sales Sequences
- Up to 2,000 Bot Sessions/Month - FREDDY
- WhatsApp Business
Freshsales Pro
- Everything in Freshsales Growth, plus:
- Multiple Sales Pipelines
- Time-based Workflows
- AI-powered Deal Insights & Next Best Action
- Up to 3,000 Bot Sessions/Month - FREDDY
- Sales Teams & Territory Management
Freshsales Enterprise
- Everything in Freshsales Pro, plus:
- Custom Modules
- AI-based Forecasting Insights
- Audit Logs
- Up to 5,000 Bot Sessions/Month - FREDDY
- Dedicated Account Manager
You're probably overpaying for Freshsales.
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How Much Does Freshsales Cost?
Above, you can find the pricing plans for Freshsales (formerly Freshworks CRM) – A customer-for-Life Cloud product. So let’s dive into details and discover what is included in each.
In addition to these plans, you can also opt-in for add-ons like:
- Marketing Contacts
- Configure, Price, Quote (Beta)
- Conversion Rate Optimization
- Dedicated IP Address
- Phone Credits
- WhatsApp Business
- Workflows
Freshsales Growth Plan
As the name suggests, this entry-level Freshsales pricing plan is for organizations/sales teams targeting growth. It costs $29 per user per month if you pay annually or $35 per user per month on a monthly subscription. For this amount, you get the following account perks:
- Account and Contact Management
- Lifecycle Stages for Contacts
- Classic Forms
- Facebook Messenger and Live Chat Support
- Integrated Phone & Email
- Predictive Contact Scoring
- Visual Sales Pipeline
- Collaboration through Slack
- 20 available Workflows
- Access to 5 Sales Sequences
- Custom Dashboards and Reports
- Integration with Freshdesk
- Freshworks Marketplace
- Mobile Application
Freshsales Pricing: Pro Plan
The second tier of Freshworks CRM plans builds on the growth offering and is designed for sales teams seeking to take more control over their output. It adds features that will make sales management more efficient without compromising performance. Customers pay $59 per user per month on an annual billing schedule and $69 monthly payments.
On top of the perks of the Growth plan, the Pro plan adds:
- Freddy AI Lead Gen Bot
- Freddy AI Answer Bot
- Apple Business Chat and WhatsApp Support
- Smart Forms
- Freddy AI Smart Matches
- 10 Multiple Sales Pipelines
- Freddy AI Deal Insights
- Product Catalog
- 50 Available Workflows
- Access to 10 Sales Sequences
- Sales Teams
- Territory Management
- Sales Goals
- Custom Sales Activities
- Mobile App with Offline Mode
Freshsales Pricing: Enterprise Plan
The final Freshsales pricing plan is the Enterprise tier, which is available for major large organizations that need more flexibility and custom features. The CRM price for Enterprise starts at $99 per user per month on a yearly subscription or $119 per user per month billed monthly. In addition, it gets all the features of the Growth and Pro plans, along with these additional perks:
- Auto-profile Enrichment
- In-App and Website Tracking
- Access to 10 Custom Modules
- Field-level Permissions
- 100 Available Workflows
- Access to 25 Sales Sequences
- Sales Forecasting Feature
- Freddy AI Forecasting Insights
- Advanced Metrics
- Dedicated Account Manager
In conclusion, this CRM Software is accessible & has a pricing plan that can easily fit every need of small and medium-sized businesses.
About the Authors
Editor
Ana Maria Stanciuc
Head of Content & Editor-in-Chief @ Tekpon
Writer
Rashi Arora
Product Owner @ Broadcom
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