Glassbox Reviews for 2025
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What is Glassbox?
Glassbox offers a comprehensive Digital Experience Intelligence platform that empowers businesses to enhance customer growth and loyalty. By capturing and analyzing every digital interaction, Glassbox enables organizations to understand customer behavior, optimize digital journeys, and resolve issues efficiently. Its AI-powered insights help identify struggles, errors, and opportunities across websites and mobile apps, allowing for targeted improvements.
The platform’s Augmented Journey Maps™ provide visualizations of customer journeys, while integrated revenue impact metrics aid in prioritizing efforts. Glassbox combines Voice of Customer (VoC) feedback with real-time data to facilitate actionable insights.
Additionally, its tagless data capture eliminates manual tagging, ensuring a complete and accurate analysis of user experiences. With AI-driven anomaly detection and machine learning, Glassbox offers a powerful solution for delivering frictionless and customer-centric digital experiences.
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Best For
- Small Business
- Medium Business
Glassbox Pricing
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Glassbox Features
- API
- Activity Dashboard
- Collaboration Tools
- Conversion Tracking
- Customizable Forms
- Customizable Reports
- Data Synchronization
- Email Management
- Engagement Tracking
- Multi-Channel Management
- Performance Metrics
- Real Time Analytics
- Real Time Monitoring
- Real Time Reporting
- Reporting & Statistics
- Third Party Integrations
- Sales Trend Analysis
- User Management
- Workflow Management
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Availability Testing
- Behavioral Analytics
- Campaign Management
- Chat/Messaging
- Compliance Management
- Configurable Alerts
- Conversion Rate Optimization
- Customer Activity Tracking
- Customer Experience Management
- Dashboard
- Customer Journey Mapping
- Customer Segmentation
- Data Analysis Tools
- Data Visualization
- Drag & Drop
- Dynamic Content
- Element Analytics
- Email Alerts
- Embeddable Maps
- Event Logs
- Feedback Management
- Floor Plans & Maps
- Funnel Analysis
- Geographic Maps
- Heatmaps
- Hierarchical Mapping
- Hover Maps
- Image Overlay
- Incident Management
- Issue Management
- Issue Tracking
- Mail Server Monitoring
- Mobile Access
- Multi-Channel Data Collection
- Multi-Location Monitoring
- Multiple User Accounts
- Performance Management
- Predictive Analytics
- Real Time Notifications
- Remote Monitoring & Management
- Risk Alerts
- Scheduled Testing
- Screen Activity Recording
- Scroll Maps
- Sentiment Analysis
- Server Monitoring
- Single Sign On
- Surveys & Feedback
- Templates
- Territorial Mapping
- Transaction Monitoring
- Trend Analysis
- Uptime Reporting
- User Interaction Tracking
- Visitor Tracking
- Website Analytics
- Widgets
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Glassbox Company Details
Company Name
Glassbox Digital
Headquarters
United Kingdom
Website
glassbox.com
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