Hoory
Hoory Reviews
& Product DetailsWhat is Hoory?
Hoory is an AI-powered customer support platform designed to automate and enhance customer service interactions. It offers a suite of tools, including AI Assistants, live chat, and chatbot builders, enabling businesses to provide efficient, 24/7 support across multiple channels.
The platform’s AI Assistants can be trained with company-specific information, allowing them to handle repetitive inquiries and provide accurate responses. Hoory supports over 120 languages in both text and audio formats, ensuring accessibility for a global customer base. Additionally, the platform integrates with various communication channels, such as websites, social media, and messaging apps, consolidating customer interactions into a single dashboard for streamlined management.
By automating routine tasks, Hoory enables human agents to focus on more complex issues, thereby improving overall efficiency. Its customizable conversation flows and natural language processing capabilities ensure personalized and consistent customer experiences. This makes Hoory suitable for businesses aiming to scale their support operations while maintaining high levels of customer satisfaction.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Soft Construct LLC
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Located In
United States
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Website
hoory.com
Starting from:
$6 /agent/month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Hoory offers AI-powered customer support solutions with plans starting at $6 per agent per month for the Personal plan, which includes 3 shared channels and 1 AI assistant. The Startup plan is $16 per agent per month, offering 5 shared channels and 2 AI assistants. The Team plan costs $26 per agent per month, providing 8 shared channels and 5 AI assistants. The Business plan is $42 per agent per month, featuring 12 shared channels and 8 AI assistants. All plans come with a 14-day free trial and support multilingual interactions.
- Customizable Branding
- Workflow Management
- Activity Dashboard
- Multi-Channel Communication
- Personalization
- Real Time Analytics
- Transcripts/Chat History
- API
- Auto-Responders
- Drag & Drop
Additional Features
- Live Chat
- Chatbot
- Intent Recognition
- AI/Machine Learning
- Natural Language Processing
- For Sales/Marketing
- Knowledge Base Management
- Knowledge Management
- Language Detection
- Monitoring
- Multi-Channel Management
- Multi-Language
- Performance Metrics
- Process/Workflow Automation
- Real-Time Monitoring
- Reporting/Analytics
- Rules-Based Workflow
- Speech Recognition
- Virtual Assistant
- Business Process Automation
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Code-free Development
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contextual Guidance
- CRM
- Customer Engagement
- Customer Experience Management
- Customer Segmentation
- Customer Support
- Customer Surveys
- Document Storage
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Dyte
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