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LogMeIn Rescue

Tekpon Score
8.4

LogMeIn Rescue Reviews

& Product Details

What is LogMeIn Rescue?

LogMeIn Rescue is a powerful, cloud-based remote support solution designed to provide IT and customer support professionals with the tools they need to quickly and securely connect to any device, anywhere in the world. This software offers a range of features, including remote control, unattended access, multi-session handling, and advanced reporting capabilities, making it easier for teams to diagnose and resolve issues without the need for physical presence.

LogMeIn Rescue is renowned for its ease of use. It enables support teams to initiate sessions via email, SMS, or link, and its robust security measures ensure that every session is protected with industry-standard encryption protocols.

The benefits of using LogMeIn Rescue are manifold. It significantly reduces resolution times, improves customer satisfaction by offering real-time assistance, and minimizes operational costs by eliminating the need for on-site visits. Additionally, its flexibility and scalability make it suitable for businesses of all sizes and sectors, from IT to healthcare, education, and retail.

With its comprehensive set of tools, LogMeIn Rescue is particularly useful for IT departments and tech support teams looking to streamline their support processes and deliver exceptional service to their users or clients.

Found in these Categories

Best For

Remote support for helpdesks, call centers and organizations
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    GoTo Technologies

  • Located In

    United States

  • Website

    logmeinrescue.com

Starting from:

$91.58 /month, billed annually

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

LogMeIn Rescue offers tailored pricing based on specific needs and usage. Features include real-time monitoring, screen sharing, remote control, file transfer, unattended access, customization, APIs, and mobile support. For detailed pricing information, businesses need to contact LogMeIn Rescue for a personalized quote.

  • Access Control/Permissions
  • Chat
  • Collaboration Tools
  • Diagnostic Tools
  • File Management
  • File Transfer
  • Real-Time Chat
  • Remote Access/Control
  • Remote Configuration
  • Reporting/Analytics
  • Screen Recording
  • Screen Sharing
  • Session Transfer
  • Troubleshooting

Additional Features

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Annotations
  • API
  • Asset Tracking
  • Automated Routing
  • Availability Management
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Campaign Management
  • Chat/Messaging
  • Computer Telephony Integration
  • Configuration Management
  • Contract/License Management
  • Customizable Branding
  • Desktop/Browser Sharing
  • Electronic Signature
  • Email Management
  • Employee Activity Monitoring
  • Inbound Call Center
  • Interaction Tracking
  • IVR
  • Live Chat
  • Meeting Management
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Predictive Dialer
  • Presenter Control Management
  • Problem Management
  • Project Management
  • Queue Management
  • Real Time Screen Sharing
  • Real-time Consumer-facing Chat
  • Release Management
  • Screen Capture
  • Self Service Portal
  • Session Recording
  • Softphone
  • Surveys & Feedback
  • Targeted/Locked Screen Sharing
  • Task Management
  • Third-Party Integrations
  • Time Zone Tracking
  • Unattended Access
  • Video Chat
  • Video Conferencing
  • Video Support

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