MaintainX Reviews for 2025
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What is MaintainX?
MaintainX is a modern Computerized Maintenance Management System (CMMS) designed to simplify maintenance, safety, and operations for frontline teams. It significantly increases equipment uptime by facilitating seamless connections between people and data. The platform offers efficient planning and execution of work orders and requests, with 95% of maintenance teams affirming its effectiveness in improving workflow management.
Its preventive maintenance features help avert costly breakdowns, utilizing automated scheduling and IoT data. Asset management is enhanced, leading to a reported 40% increase in asset availability. MaintainX also enforces safety and quality standards with digital checklists and procedure scoring, adhering to regulatory compliance like OSHA and EPA.
The software turns data into actionable insights through customizable dashboards and maintenance reports. It further assists in managing parts inventory, preventing critical shortages.
Overall, MaintainX boosts productivity and collaboration across various teams and locations, making maintenance operations leaner and more efficient.
Found in these Categories
Best For
- Small Business
- Medium Business
- Large Enterprise
MaintainX Pricing
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MaintainX Features
- Access Controls/Permissions
- Approval Process Control
- Asset Tracking
- Audit Management
- Compliance Tracking
- Cost Tracking
- Inventory Management
- Maintenance Management
- Mobile Access
- User Management
- Workflow Configuration
- Graphical Workflow Editor
- Drag & Drop
- Technician Management
- Asset Lifecycle Management
- Job Tracking
- Real Time Reporting
- Equipment Management
- Recurring Appointments
- Barcode/Ticket Scanning
- Facility Scheduling
- For Mechanical Equipment
- Status Tracking
- Inventory Tracking
- Image Capture
- Task Progress Tracking
- Document Storage
- Real Time Notifications
- Autofill
- Fixed Asset Management
- Purchase Order Management
- Alerts/Notifications
- Facility Management
- Template Management
- Customizable Branding
- Task Scheduling
- Failed Inspection Tracking
- Forms Creation & Design
- Appointment Management
- Real Time Analytics
- Task Management
- Electronic Signature
- Business Process Automation
- Calibration Management
- Workflow Management
- Customizable Forms
- Automated Scheduling
- Inventory Control
- IT Asset Tracking
- Key & Lock Management
- Inspection Management
- Customer Database
- Historical Trend Analysis
- Repair Tracking
- Process/Workflow Automation
- Forms Management
- API
- Archiving & Retention
- Reporting/Analytics
- Real Time Monitoring
- Compliance Management
- Customizable Reports
- Predictive Maintenance
- Real Time Updates
- Activity Dashboard
- For Schools
- Report Templates
- Equipment Tracking
- Work Order Management
- Preventive Maintenance
- Business Process Control
- Full Text Search
- Asset Planning
- Tire Management
- Audit Trail
- Communication Management
- Data Visualization
- Commenting/Notes
- Digital Signature
- Code Enforcement
- Equipment Maintenance
- Facility Asset Management
- Commercial Properties
- Productivity Analysis
- KPI Monitoring
- Data Import/Export
- Job Management
- Quotes/Estimates
- Barcoding/RFID
- Real Time Data
- Templates
- IT Asset Management
- Parts Management
- Customizable Fields
- Activity Tracking
- Mobile Alerts
- Check-in/Check-out
- Subcontractor Management
- Vehicle Information
- Progress Tracking
- Search/Filter
- Trend Analysis
- Maintenance Scheduling
- Reminders
- Vendor Management
- Residential Properties
- Monitoring
- Reporting & Statistics
- Document Management
- Downtime Tracking
- Historical Reporting
- Data Capture and Transfer
- Scheduling
- Service History
- Contact Database
- Collaboration Tools
- Calendar Management
- Multi-Location
- Asset Accounting
- Process Change Tracking
- No-Code
- Root Cause Analysis
- Version Control
- Accounting Integration
- Third Party Integrations
- Billing & Invoicing
- Role-Based Permissions
- Offline Access
- Performance Metrics
- Incident Management
- Corrective and Preventive Actions (CAPA)
- Customizable Templates
- File Storage
- Customizable Dashboard
- Location Tracking
- Work Order Creation
User Sentiment - MaintainX Reviews
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User-Friendly Interface
A major positive frequently mentioned by users is MaintainX’s interface’s simplicity and intuitiveness. Both technicians and managers appreciate the ease of use, which makes it accessible even for non-tech-savvy users. The platform’s mobile-first approach also makes it convenient for teams working in the field to manage tasks on the go.
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Robust Work Order Management
Users consistently praise MaintainX for its strong work order management capabilities. It allows teams to create, assign, and track work orders in real-time, reducing downtime and improving operational efficiency. The ability to attach photos, notes, and other details to work orders helps streamline communication and ensure that tasks are completed accurately.
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Real-Time Collaboration
One of MaintainX’s key strengths is its collaboration features. Teams can communicate in real-time, share updates, and track progress within the platform. This real-time communication helps organizations manage their workflows and ensure everyone is on the same page, which is especially helpful in fast-paced environments.
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Customizable Forms and Procedures
Another feature appreciated by users is the ability to create and customize forms, checklists, and procedures. This helps organizations standardize processes, enhance compliance, and ensure safety protocols are followed. Many users in industries such as manufacturing and hospitality find this feature crucial for their daily operations.
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Strong Reporting and Analytics
MaintainX provides comprehensive reporting and analytics tools that allow businesses to monitor their operations and identify trends over time. Many users commend the platform for offering insights into equipment performance, labor usage, and work order completion rates, which helps with informed decision-making and long-term planning.
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Limited Integration Options
While MaintainX offers powerful features, some users have expressed a desire for more integrations with other software platforms they use, such as ERP systems, accounting tools, or custom CRM solutions. Expanding the platform’s integration capabilities would allow for smoother data transfer and reduce the need for manual data entry.
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Cost for Larger Teams
MaintainX is highly praised for its value, especially for small to medium-sized businesses. However, some larger organizations or those with more complex needs have noted that the pricing can become expensive as more users are added or additional features are required. More pricing flexibility or tailored plans for larger teams would be appreciated.
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Occasional Performance Issues
A few users have reported occasional slowdowns or performance issues, particularly when managing extensive data or running the platform on older devices. Although these occurrences are not widespread, improving the app’s performance across all devices could enhance the overall experience.
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Lack of Advanced Inventory Management Feature
While MaintainX offers basic inventory management functionality, some users have pointed out that it lacks more advanced features, such as predictive inventory needs or deeper integration with procurement systems. This could be a limitation for companies with complex inventory needs.
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Offline Functionality
Several users have expressed the need for better offline capabilities. While the platform performs well with an internet connection, workers in remote or less connected environments sometimes face challenges when using MaintainX offline. Improved offline access for work order management and task tracking would be a welcome enhancement.
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MaintainX Company Details
Company Name
MaintainX
Headquarters
United States
Website
getmaintainx.com
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