MaintainX Reviews

& Product Details

What is MaintainX?

MaintainX is a modern Computerized Maintenance Management System (CMMS) designed to simplify maintenance, safety, and operations for frontline teams. It significantly increases equipment uptime by facilitating seamless connections between people and data. The platform offers efficient planning and execution of work orders and requests, with 95% of maintenance teams affirming its effectiveness in improving workflow management.

Its preventive maintenance features help avert costly breakdowns, utilizing automated scheduling and IoT data. Asset management is enhanced, leading to a reported 40% increase in asset availability. MaintainX also enforces safety and quality standards with digital checklists and procedure scoring, adhering to regulatory compliance like OSHA and EPA.

The software turns data into actionable insights through customizable dashboards and maintenance reports. It further assists in managing parts inventory, preventing critical shortages.

Overall, MaintainX boosts productivity and collaboration across various teams and locations, making maintenance operations leaner and more efficient.

Best For

Simplify maintenance, safety & operations for your frontline team

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
MaintainX
Located In
United States
Website
getmaintainx.com

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MaintainX Pricing

Starting from:

$21 /user/month

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

MaintainX offers four pricing tiers. Basic plan is free, suitable for small teams, offering unlimited work orders and basic features. The Essential plan, at $21 per user/month, adds features like unlimited repeating work orders and extended analytics access. The Premium plan, priced at $59 per user/month, includes advanced features like parts inventory management and unlimited analytics access. Enterprise plan offers advanced control and security for multiple site management, with pricing available upon request. Annual payment options offer discounted rates for the Essential and Premium plans.

MaintainX Features

Access Controls/Permissions
Approval Process Control
Asset Tracking
Audit Management
Compliance Tracking
Cost Tracking
Inventory Management
Maintenance Management
Mobile Access
User Management
Workflow Configuration

Additional Features

Graphical Workflow Editor
Drag & Drop
Technician Management
Asset Lifecycle Management
Job Tracking
Real Time Reporting
Equipment Management
Recurring Appointments
Barcode/Ticket Scanning
Facility Scheduling
For Mechanical Equipment
Status Tracking
Inventory Tracking
Image Capture
Task Progress Tracking
Document Storage
Real Time Notifications
Autofill
Fixed Asset Management
Purchase Order Management
Alerts/Notifications
Facility Management
Template Management
Customizable Branding
Task Scheduling
Failed Inspection Tracking
Forms Creation & Design
Appointment Management
Real Time Analytics
Task Management
Electronic Signature
Business Process Automation
Calibration Management
Workflow Management
Customizable Forms
Automated Scheduling
Inventory Control
IT Asset Tracking
Key & Lock Management
Inspection Management
Customer Database
Historical Trend Analysis
Repair Tracking
Process/Workflow Automation
Forms Management
API
Archiving & Retention
Reporting/Analytics
Real Time Monitoring
Compliance Management
Customizable Reports
Predictive Maintenance
Real Time Updates
Activity Dashboard
For Schools
Report Templates
Equipment Tracking
Work Order Management
Preventive Maintenance
Business Process Control
Full Text Search
Asset Planning
Tire Management
Audit Trail
Communication Management
Data Visualization
Commenting/Notes
Digital Signature
Code Enforcement
Equipment Maintenance
Facility Asset Management
Commercial Properties
Productivity Analysis
KPI Monitoring
Data Import/Export
Job Management
Quotes/Estimates
Barcoding/RFID
Real Time Data
Templates
IT Asset Management
Parts Management
Customizable Fields
Activity Tracking
Mobile Alerts
Check-in/Check-out
Subcontractor Management
Vehicle Information
Progress Tracking
Search/Filter
Trend Analysis
Maintenance Scheduling
Reminders
Vendor Management
Residential Properties
Monitoring
Reporting & Statistics
Document Management
Downtime Tracking
Historical Reporting
Data Capture and Transfer
Scheduling
Service History
Contact Database
Collaboration Tools
Calendar Management
Multi-Location
Asset Accounting
Process Change Tracking
No-Code
Root Cause Analysis
Version Control
Accounting Integration
Third Party Integrations
Billing & Invoicing
Role-Based Permissions
Offline Access
Performance Metrics
Incident Management
Corrective and Preventive Actions (CAPA)
Customizable Templates
File Storage
Customizable Dashboard
Location Tracking
Work Order Creation

Additional Features Show Less Features

Global Buzz: MaintainX at a glance

4.7

Global Average Score

Score4.70/5

Reviews23,108

User-Friendly Interface

A major positive frequently mentioned by users is MaintainX’s interface’s simplicity and intuitiveness. Both technicians and managers appreciate the ease of use, which makes it accessible even for non-tech-savvy users. The platform’s mobile-first approach also makes it convenient for teams working in the field to manage tasks on the go.
Robust Work Order Management

Users consistently praise MaintainX for its strong work order management capabilities. It allows teams to create, assign, and track work orders in real-time, reducing downtime and improving operational efficiency. The ability to attach photos, notes, and other details to work orders helps streamline communication and ensure that tasks are completed accurately.
Real-Time Collaboration

One of MaintainX’s key strengths is its collaboration features. Teams can communicate in real-time, share updates, and track progress within the platform. This real-time communication helps organizations manage their workflows and ensure everyone is on the same page, which is especially helpful in fast-paced environments.
Customizable Forms and Procedures

Another feature appreciated by users is the ability to create and customize forms, checklists, and procedures. This helps organizations standardize processes, enhance compliance, and ensure safety protocols are followed. Many users in industries such as manufacturing and hospitality find this feature crucial for their daily operations.
Strong Reporting and Analytics

MaintainX provides comprehensive reporting and analytics tools that allow businesses to monitor their operations and identify trends over time. Many users commend the platform for offering insights into equipment performance, labor usage, and work order completion rates, which helps with informed decision-making and long-term planning.

Limited Integration Options

While MaintainX offers powerful features, some users have expressed a desire for more integrations with other software platforms they use, such as ERP systems, accounting tools, or custom CRM solutions. Expanding the platform’s integration capabilities would allow for smoother data transfer and reduce the need for manual data entry.
Cost for Larger Teams

MaintainX is highly praised for its value, especially for small to medium-sized businesses. However, some larger organizations or those with more complex needs have noted that the pricing can become expensive as more users are added or additional features are required. More pricing flexibility or tailored plans for larger teams would be appreciated.
Occasional Performance Issues

A few users have reported occasional slowdowns or performance issues, particularly when managing extensive data or running the platform on older devices. Although these occurrences are not widespread, improving the app’s performance across all devices could enhance the overall experience.
Lack of Advanced Inventory Management Feature

While MaintainX offers basic inventory management functionality, some users have pointed out that it lacks more advanced features, such as predictive inventory needs or deeper integration with procurement systems. This could be a limitation for companies with complex inventory needs.
Offline Functionality

Several users have expressed the need for better offline capabilities. While the platform performs well with an internet connection, workers in remote or less connected environments sometimes face challenges when using MaintainX offline. Improved offline access for work order management and task tracking would be a welcome enhancement.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.