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Muse.ai Reviews for 2025

Video management and visual search software
User Score:
4.6/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is Muse.ai?

Muse.ai is a next-generation AI-powered video platform that offers a comprehensive suite of features for various applications, including team communication, events, sales, marketing, and education. It stands out for its advanced AI-powered search functions, allowing users to search for speech, text, people, objects, sounds, and actions within videos. This feature makes it an invaluable tool for creating searchable knowledge bases and educational content.

The platform includes a responsive and customizable HTML5 video player, flexible video hosting capabilities, and automatic transcriptions with editing and downloading options. Muse.ai also offers monetization tools, enabling users to easily set up a branded streaming platform with custom tiers and paid subscriptions. Additionally, it provides powerful analytics for tracking engagement and performance.

Muse.ai is ideal for consumers and businesses looking to leverage video for various use cases, from enhancing team communication to boosting sales and marketing efforts. Its screen and camera recording capabilities, combined with a searchable company knowledge base, make it a versatile and all-in-one video solution.

Found in these Categories

Best For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise

Muse.ai Pricing

Starting From:
$ 20 /month
Pricing Model: Subscription
Muse.ai's pricing includes the Visionary plan at $10/month (yearly) or $20/month (monthly) with 100 GB storage, the Venture plan at $25/month (yearly) or $50/month (monthly) with 500 GB storage and advanced features, and a custom-priced Enterprise plan with unlimited seats and priority support. All plans offer AI video search and 4K playback.
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Muse.ai Features

  • AI/Machine Learning
  • API
  • Communication Management
  • Data Mapping
  • Natural Language Processing
  • Natural Language Search
  • Optical Character Recognition
  • Predictive Analytics
  • Predictive Modeling
  • Speech Recognition
  • Statistical Modeling
  • Virtual Personal Assistant (VPA)
  • AI-Powered Video Search
  • Customizable HTML5 Player
  • Video Hosting
  • Automatic Transcriptions
  • Monetization Tools
  • Engagement Analytics
  • Screen and Camera Recording
  • Knowledge Base Creation
  • Responsive Design
  • Advanced Search Functions
  • Data Import/Export

User Sentiment - Muse.ai Reviews

4.6/5
Based on 195 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Advanced AI Features

    Muse.ai stands out with its AI-powered capabilities, including automatic transcription, closed captioning, real-time object detection, and scene segmentation. These features make it easier to search and manage video content efficiently​​.

  • User-Friendly Interface

    Users frequently praise the platform for its intuitive and easy-to-navigate interface. This makes it accessible even for those who are not technically savvy, ensuring a smooth user experience​.

  • Cost-Effective Solution

    Muse.ai is considered a highly affordable option, offering plans starting as low as $5 per month. This low-cost pricing is a significant advantage for small businesses and individual creators​.

  • High-Quality Video Hosting

    The platform supports high-quality video uploads, including 4K videos, with fast upload speeds and adaptive streaming capabilities. This ensures a seamless viewing experience for the audience​.

  • Versatile Use Cases

    Muse.ai caters to a wide range of applications, from educational content and virtual events to marketing and corporate communications. Its versatile features make it a suitable choice for various industries​.

Areas for Improvement
  • Customer Support

    While many users are satisfied with the customer support, some have reported issues with delayed responses and difficulties in obtaining refunds. Improving customer support responsiveness could enhance user satisfaction​.

  • Limited Live Streaming and Interactivity

    Muse.ai does not support live streaming or offer extensive interactivity tools such as clickable overlays and polls. Adding these features could make the platform more competitive with other video hosting services.

  • Basic Monetization Features

    The platform lacks advanced monetization options, which can be a drawback for creators looking to generate revenue from their videos. Introducing more robust monetization tools could attract a larger user base.

  • Customization Options

    Some users have mentioned that while the platform offers customizable branding, certain features still have limited customization options. Enhancing these capabilities could provide users with greater control over their content presentation​.

  • Security Features

    Users have expressed a need for more advanced security features such as dynamic watermarking and DRM (Digital Rights Management). Implementing these security measures could better protect user content​.

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Muse.ai Company Details

Company Name

muse.ai

Headquarters

United States

Website

muse.ai

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