Navan Reviews

Using Navan is straightforward, whether you’re booking travel, managing expenses, or using the corporate card. Here’s a step-by-step guide on how to use Navan:

1. Sign Up and Log In

• Sign Up: If your company uses Navan, your admin will send you an invitation to join. Follow the instructions in the email to sign up and create your account.
• Log In: You can access Navan either through its web platform on your desktop or the mobile app, available for both iOS and Android.

2. Book Travel

• Flights, Hotels, and Cars: To book a trip, navigate to the “Travel” section. You can search for flights, hotels, or rental cars using your travel details.
• Apply Filters: Navan allows you to apply filters (e.g., flight times, hotel location, price) to find the best options within your company’s travel policy.
• Book and Pay: Once you’ve found a suitable option, confirm the booking. If you’re using a corporate card or pre-approved expense account, the payment will be handled automatically.

3. Manage Expenses

• Track Receipts: After making purchases or booking travel, upload receipts to the “Expense” section. Navan’s app allows you to take photos of receipts and automatically match them to the transactions.
• Automate Expense Reports: Navan automates much of the expense reporting process. It tracks and categorizes expenses in real-time and generates expense reports, which you can review before submitting to your finance team.

4. Use Navan Liquid Card

• Activate Your Card: If you’re provided with a Navan Liquid card, activate it through the Navan app. You can then use it for approved business purchases like travel bookings, meals, or office expenses.
• Track Spending: The platform gives real-time visibility into your card transactions, allowing you to monitor and manage spending.

5. Earn Rewards

• Navan Rewards: If your company has enabled Navan Rewards, you can earn points or gift cards by selecting more budget-friendly travel options, like choosing a cheaper flight or hotel. These rewards can be tracked and redeemed within the platform.

6. Customer Support

• 24/7 Support: If you encounter any issues, such as needing to change or cancel a booking, Navan offers 24/7 customer support through the app or web platform. You can contact agents for assistance with any travel or expense-related inquiries.

By combining travel booking, expense management, and corporate card solutions, Navan simplifies the entire process for both employees and finance teams.

Navan is able to book all available rates at a hotel by leveraging its integrations with multiple global distribution systems (GDS), direct connections to hotels, and third-party booking platforms. These systems provide real-time access to a wide range of hotel inventory and pricing options from around the world.

Here’s how Navan achieves this:

1. Global Distribution Systems (GDS): Navan connects to GDS networks, which are used by travel agents and corporations to access hotel rates from thousands of properties worldwide. These systems offer extensive hotel options, including corporate rates and special deals.
2. Direct Integrations: Navan partners directly with hotels and chains, allowing them to offer rates and availability that might not be accessible through traditional booking channels. These direct integrations enable businesses to book corporate-negotiated rates or other exclusive offers.
3. Third-Party Booking Platforms: By integrating with third-party booking sites and aggregators, Navan can offer rates typically available on public booking platforms, providing a full range of options for users.

This multi-channel approach ensures that users get access to the best available rates, including discounts, corporate deals, and flexible options, all within the Navan platform.

Yes, Navan is safe to use. The platform prioritizes security by offering enterprise-level features such as data encryption, single sign-on (SSO), and multi-factor authentication (MFA) to protect user data and financial information. These measures ensure that sensitive information is encrypted and only accessible to authorized users.

Additionally, Navan provides real-time monitoring and controls, allowing businesses to maintain visibility over their expenses and travel activities. This level of transparency reduces the risk of fraud or unauthorized spending. Navan also complies with various industry standards, making it a trusted solution for companies worldwide.

The platform is designed to keep business travel data secure, safeguarding both the company and its employees. Given these safety features, many businesses, including large enterprises like Dropbox and Zoom, trust Navan to manage their corporate travel and expense processes.​

Navan has faced some recent challenges as it works towards profitability and prepares for a potential IPO in 2024. In 2023, the company laid off about 145 employees, which represented roughly 5% of its workforce, as part of its strategy to streamline operations and focus on long-term profitability. This move aligns with the company’s goal to become more financially stable ahead of its IPO, and it reflects broader market conditions that have affected many tech companies​

Yes, Navan can be used on desktop. As a cloud-based platform, Navan provides desktop access through its web application, allowing users to manage travel bookings, track expenses, and generate reports. The desktop version of Navan offers the same comprehensive features as its mobile app, providing businesses with flexibility and ease of access across devices. Users can access Navan via any web browser, making it compatible with both Windows and macOS operating systems​. This ensures that businesses can manage travel and expenses from either a desktop or mobile device, depending on their preferences or needs.

Yes, the Navan app is legitimate. It is a trusted and widely used platform for corporate travel and expense management, serving over 4,000 customers globally, including well-known companies like Dropbox, Zoom, and Lyft. Navan offers both a desktop and mobile app, providing businesses with tools to streamline travel bookings, track expenses, and manage corporate cards.

Navan is backed by substantial funding, valued at $9.2 billion, and has raised over $1 billion in total funding. Its app is secure, with features such as data encryption and multi-factor authentication, ensuring safe usage for businesses. Given its widespread adoption and robust security measures, the Navan app is considered both legitimate and reliable​.

Yes, Navan is a real company. Formerly known as TripActions, Navan is a legitimate and well-established provider of travel and expense management solutions for businesses. It offers cloud-based software that helps companies manage corporate travel, expense reporting, and corporate card transactions. The company is based in Palo Alto, California, and has grown significantly since its founding.

Navan has raised substantial funding, valued at $9.2 billion, and is used by over 4,000 companies globally, including major clients like Dropbox, Zoom, and Lyft. With a presence in multiple countries and a reputation for innovation in the corporate travel space, Navan is widely recognized as a real and trusted company in the SaaS industry​.

Navan is not a credit card itself, but it does offer a corporate card solution called Navan Liquid. This card is part of Navan’s expense management platform, designed to help businesses control and manage employee spending in real-time. The Navan Liquid card allows employees to make travel and business-related purchases, while giving finance teams full visibility and control over those expenses.

The card integrates with Navan’s travel and expense management tools, automating expense tracking and enforcing company policies. While Navan Liquid acts as a corporate card, the broader Navan platform offers additional features like travel booking and expense reporting​.

As of 2024, Navan serves around 4,000 customers globally. These customers range from small businesses to large enterprises that utilize Navan’s travel and expense management solutions to streamline their corporate operations​

Yes, Navan is a SaaS (Software as a Service) company. It provides businesses with a cloud-based platform for managing corporate travel and expenses. Through its SaaS model, Navan allows companies to streamline travel bookings, expense reporting, and payment processing all in one platform. It offers subscription-based services, where companies pay for access to the software and its features on a recurring basis, depending on their usage and needs​. This model allows businesses to benefit from automation and real-time data visibility without having to manage the software infrastructure themselves.