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OmniOmni

Tekpon Score
8.4

OmniOmni Reviews

& Product Details

What is OmniOmni?

OmniOmni is a software platform that helps businesses manage conversations across multiple messaging channels like WhatsApp, Viber, and Telegram. It offers a no-code platform for chatbot creation, enabling businesses to automate responses and engage with customers more efficiently.

OmniOmni offers several advantages, including enhancing the omnichannel customer experience, simplifying communication workflows, and providing aggregated statistics on support and sales performance. These features collectively contribute to improved customer satisfaction, increased operational efficiency, and valuable insights into customer interactions.

OmniOmni is ideal for businesses looking to optimize their customer communication strategy. It enables seamless interaction across various messaging platforms, catering to diverse customer preferences and helping businesses remain competitive in a digitally evolving marketplace.

Best For

Sales and support in chats
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Omni Sp. z o. o.

  • Located In

    Poland

  • Website

    omniomni.io

Starting from:

$25 /month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

The pricing for OmniOmni includes various components such as Messengers, Operators, and Options with monthly charges. Messengers like WhatsApp, Telegram, and Facebook range from $25 to $55. Operator licenses cost from $0 for admin accounts to $45 for additional operators. Options like WhatsApp Business API badges and broadcasting features range from $25 to $165. There's also a dedicated server option with custom pricing, and discounts of up to 20% are available for advance payments. Enterprise solutions offer customized pricing for on-premise installations.

  • API
  • Auto-Responders
  • Contact Management
  • File Sharing
  • Real Time Analytics
  • Real Time Notifications
  • Workflow Management
  • Personalization
  • Multi-Channel Communication
  • Chat/ Messaging

Additional Features

  • Tagging
  • Search/Filter
  • Cloud platform compatibility
  • Web analytics connection
  • Secure communications
  • Single Sign On
  • Multi-language support
  • Third-Party Integrations
  • Omnichannel support
  • Live Chat
  • Operator performance analysis
  • Secure access controls
  • Advanced technical support
  • Reporting & Statistics
  • Personalized service
  • Customizable platform
  • Widget customization
  • Custom chatbots
  • No-code bot builder
  • Website widget integration
  • CRM integration
  • Keyword-based chatbots
  • Proactive Chat
  • CRM
  • Performance analytics
  • API flexibility
  • Real-time Consumer-facing Chat
  • Automated workflows
  • Messenger integration

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