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Pendo

Tekpon Score
8.4

Pendo Reviews

& Product Details

What is Pendo?

Pendo is a product management software platform that aims to enhance both customer and employee experiences within the apps that users build, buy, and sell. It’s trusted by leading global companies and is designed to boost digital experiences across various industries. Key benefits include a 15% decrease in support tickets, a 30% increase in qualified leads, and a 5% reduction in customer churn.

Pendo offers features to build superior products, maximize engineering resources, drive revenue growth, enhance product adoption, customer retention, and scale customer communication within the app. The platform is also launching Pendo AI, aiming to help businesses accelerate how they build and launch customer-desired products.

Pendo has been shown to significantly reduce engineering effort and time spent on tasks, increase product adoption, and improve customer experience, as evidenced by case studies. The platform is accessible to non-technical audiences, easy to install, and provides comprehensive, retroactive data analytics paired with qualitative feedback. Pendo also integrates with other popular tools and offers educational resources, events, and training to support digital leaders.

Found in these Categories

Best For

Product usage & behavior data capture
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Pendo.io

  • Located In

    United States

  • Website

    pendo.io

Starting from:

Custom

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

This tool has two plans. Growth and Portfolio. To get more info, check with their sales team.

  • Communication Management
  • Workflow Management
  • Version Control
  • Template Management
  • Task Management
  • Customizable Templates
  • Reporting/Analytics
  • Project Templates
  • Dashboard
  • Data Import/Export
  • Requirements Management
  • Team Management
  • Status Tracking
  • Product Data Management
  • Gantt/Timeline View

Additional Features

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audience Targeting
  • Behavior Tracking
  • Behavioral Analytics
  • CRM
  • Chat/Messaging
  • Churn Management
  • Cohort Analysis
  • Contextual Guidance
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Segmentation
  • Engagement Tracking
  • Event Triggered Actions
  • Customizable Questions
  • Customizable Reports
  • Data Visualization
  • Electronic Forms
  • Employee Onboarding
  • Feedback Management
  • For Mobile
  • Customer Experience Management
  • Customer History
  • For Sales Teams/Organizations
  • For Websites
  • Funnel Analysis
  • Goal Setting/Tracking
  • Heatmaps
  • Idea Management
  • In-App Events Tracking
  • In-App Training
  • Knowledge Base Management
  • Leave Tracking
  • Monitoring
  • Multi-Language
  • Multiple Site Management
  • NPS of Customers
  • Orientation Workflow Management
  • Pageview Tracking
  • Performance Metrics
  • Planning Tools
  • Predictive Analytics
  • Prioritization
  • Product Roadmapping
  • Pulse Surveys
  • Real Time Monitoring
  • Reporting & Statistics
  • Retention Tracking
  • Revenue Tracking
  • Search/Filter
  • Self Service Portal
  • Self Service Tools
  • Site Search Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Time on Site Tracking
  • Training Management
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • Real Time Analytics
  • Real Time Data
  • User Onboarding
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics

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