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Qwaiting Reviews for 2025

Cloud-Based Queue Management System
Tekpon Score:
4.0/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is Qwaiting?

Qwaiting by Shrivra is an efficient queue management software designed to streamline the customer flow in various industries. Its intuitive interface facilitates the reduction of wait times and enhances customer satisfaction. The platform offers features such as appointment scheduling, real-time queue monitoring, digital signage, and SMS notifications, ensuring a seamless and organized experience for both customers and staff. By allowing businesses to manage queues virtually, Qwaiting helps minimize on-site congestion and optimize staff workload.

One of the key benefits of Qwaiting is its ability to provide detailed reporting and analytics. This data assists businesses in understanding peak hours, average wait times, and service bottlenecks, enabling them to make informed decisions for process improvements. Additionally, its compatibility with multiple devices and seamless integration with existing systems makes it a versatile solution for various sectors such as healthcare, retail, banking, and government services.

Qwaiting is particularly useful in environments where managing large volumes of customers is crucial. For example, in clinics, it can efficiently handle patient appointments and walk-ins, while in retail stores, it aids in managing customer service lines. With Qwaiting, businesses can enhance operational efficiency, improve customer experiences, and ensure a smooth process flow.

Found in these Categories

Best For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business

Qwaiting Pricing

Starting From:
$ 199 /location/month
Pricing Model: Subscription
Qwaiting offers several pricing plans for queue management. The Starter plan is $199/month per location, featuring basic queue and resource management. The Business plan costs $349/month per location and includes advanced features like booking synchronization and occupancy tracking. The Enterprise plan is also $349/month but adds phone support and data export capabilities. The Custom plan costs $649/month per location and offers API access, Zapier integration, and an account manager for tailored support.
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Qwaiting Features

  • Customizable Forms
  • Customer Database
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Customizable branding
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Badge Management
  • Compliance Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Email Management
  • Historical Reporting
  • ID Scanning
  • Label Printing
  • Mobile Access
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Pre-Registration
  • Real-Time Data
  • Registration Management
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Sign On
  • SMS Messaging
  • Third-Party Integrations
  • User Profiles
  • Visitor Tracking
  • Watch List
  • Workflow Management

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Qwaiting Company Details

Company Name

Shrivra

Headquarters

United States

Website

qwaiting.com

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