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respond.io Reviews for 2025

Marketing, sales & support inbox platform
Tekpon Score:
3.5/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Respond.io?

Respond.io is a robust software platform that aims to streamline communication across various messaging channels.

It is tailored to be an indispensable tool for businesses seeking to elevate their customer engagement and support strategies.

By consolidating messages from diverse sources, such as WhatsApp, Facebook Messenger, email, and more, into a unified dashboard, it simplifies the management of customer interactions and ensures that all messages receive timely responses.

Key features include the capability to automate responses, segment customer data, and monitor communication effectiveness using detailed analytics.

The advantages of using respond.io are manifold, encompassing improved response times, heightened customer satisfaction, and the ability to expand support and sales operations efficiently.

Adaptable for use across customer support, marketing, and sales scenarios, respond.io caters to businesses of all sizes aiming to optimize their omnichannel communication and effectively engage with their audience on their preferred platforms.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business
  • Large Enterprise

respond.io Pricing

Starting From:
$ 79 /month, billed annually
Pricing Model: Subscription
Respond.io offers three pricing plans: Starter at $79/month, Growth at $159/month, and Advanced at $279/month, all with annual billing. The Starter plan includes 5 users and unlimited monthly active contacts, while Growth and Advanced plans offer more features like broadcasts, workflows, advanced reports, and additional integrations.
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respond.io Features

  • Activity Dashboard
  • Auto-Responders
  • Automated Routing
  • Call Routing
  • Canned Responses
  • Chat/Messaging
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Email Management
  • Live Chat
  • Multi-Channel Management
  • Offline Form
  • Rules-Based Workflow
  • Support Ticket Management
  • Transcripts/Chat History
  • API
  • File Sharing
  • Mobile Access
  • Third-Party Integrations

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respond.io Company Details

Company Name

respond.io

Headquarters

Malaysia

Website

respond.io

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respond.io Alternatives

Intercom

Score: 4.5/5

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Save 15-40% with expert negociation

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Your Business

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Tell Us Your Software Needs

Share your requirements and let our procurement experts help you find the best software deals, negotiate renewals, or compare alternatives — tailored to your business goals.

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