Continue with LinkedIn
Recover my Password
Submit your Tekpon Account E-mail address and you will receive an email with instructions to reset your password.

Salesforce Commerce Cloud

Tekpon Score

Salesforce Commerce Cloud Reviews

& Product Details

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud is a comprehensive ecommerce platform that serves B2B, B2C, and B2B2C (direct-to-consumer) markets. Part of Salesforce’s Customer 360 integrated CRM platform, Commerce Cloud integrates customer data across the entire suite of Salesforce applications, enhancing customer relationships and driving personalized shopping experiences.

The platform supports the creation and management of customized ecommerce sites that are scalable and easy to navigate, providing businesses with the tools needed for rapid order processing, including features like contract pricing and customer-specific catalogs. For B2B environments, Commerce Cloud allows for handling complex orders and integrates deeply with Salesforce’s CRM to manage customer relationships and data seamlessly.

In the B2C sector, Commerce Cloud helps brands create engaging online experiences across various digital channels, including web, mobile, social media, and even in-store interactions. This is enriched with AI capabilities through Einstein for B2C Commerce, which offers predictive insights to personalize customer interactions and improve sales outcomes.

Overall, Salesforce Commerce Cloud facilitates a unified commerce strategy, allowing businesses to manage multiple ecommerce sites from a single platform and ensuring consistent and personalized interactions across all customer touchpoints.

Found in these Categories

Best For

eCommerce sites and marketing campaigns management software
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name


  • Located In

    United States

  • Website


Starting from:

$FREE + 1% Gross Merchandise Value, billed yearly

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Salesforce Commerce Cloud pricing starts at 1% of Gross Merchandise Value, billed annually. This applies to their B2C, B2B, D2C, and Connected Commerce products. Additional fees and terms vary, requiring direct contact with Salesforce for detailed and tailored pricing.

  • Activity Dashboard
  • Email Marketing
  • Inventory Management
  • Order Management
  • SEO Management
  • Shipping Management
  • Payment Processing

Additional Features

  • API
  • Vendor Managed Inventory
  • Retail Inventory Management
  • Customer Database
  • Price/Margin Management
  • Marketplace Integration
  • Forecasting
  • Data Security
  • Alerts/Notifications
  • Delivery Management
  • Contact Database
  • Product Catalog
  • Point of Sale (POS)
  • Accounting Integration
  • Promotions Management
  • Templates
  • Customer Segmentation
  • Third-Party Integrations
  • Supplier Management
  • Order Fulfillment
  • Loyalty Program
  • Multi-Channel Management
  • Cataloging/Categorization
  • Multi-Location
  • Multi-Channel Marketing
  • Discount Management
  • Shopping Cart
  • Credit Card Processing
  • Data Synchronization
  • Product Identification
  • Returns Management
  • Electronic Payments
  • Mobile Access
  • Channel Management
  • Campaign Management
  • Customer History
  • Inventory Optimization
  • Backorder Management
  • Order Tracking
  • Inventory Control
  • Kitting
  • CRM
  • Order Entry
  • eCommerce Management
  • Website Management
  • Manufacturing Inventory Management
  • Recurring Orders
  • Customer Accounts
  • Cost Tracking
  • Special Order Management
  • Search/Filter
  • Inventory Tracking
  • Warehouse Management
  • Purchase Order Management
  • Reporting/Analytics
  • Multi-Store
  • Multi-Currency
  • Reviews Management
  • Mobile Commerce
  • Inventory Auditing
  • Product Data Management
  • Reorder Management


Tekpon Score

SAP Commerce Cloud

Tekpon Score


Tekpon Score

Adobe Commerce

Tekpon Score


Tekpon Score
  • PayPal

    Payment Processing Software

  • Stripe

    Payment Processing Software

  • ShipStation

    Dropshipping Software

  • Klaviyo

    Marketing Automation Software

  • Yotpo

    Online Reputation Management Software

  • Bynder

    Digital Asset Management Software

  • Aspire

    Field Service Management Software

  • Avalara

    Accounting Software

  • Luigi’s Box

    eCommerce Software

  • Flow

    Task Management Software

  • Signifyd

    eCommerce Software

  • TaxJar

    Tax Software

  • Cloudinary

    Content Management Systems

  • Vertex Cloud

    Accounting Software

  • Bolt

    Payment Processing Software

  • Riskified

    eCommerce Software

  • dotCMS

    Content Management Systems

  • Braintree

    Payment Processing Software

  • Annex Cloud

    Marketing Automation Software

  • Feedonomics

    eCommerce Software

  • Adyen

    Payment Processing Software

  • Worldpay

    Payment Processing Software

Tell us your opinion about Salesforce Commerce Cloud and help others.

This website uses cookies

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

You can read more about all this at the following links.

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

These trackers help us to measure traffic and analyze your behavior to improve our service.

These trackers help us to deliver personalized ads or marketing content to you, and to measure their performance.