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Sprig Reviews for 2025

User Insights platform to build better product experiences.
Tekpon Score:
4.5/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Sprig?

Sprig is a comprehensive user insights platform designed to empower product teams with the ability to build better product experiences. By capturing user feedback and session clips directly within the product, Sprig transforms these insights into AI-powered opportunities for product improvement. This platform is ideal for those looking to drive product success through in-product user insights, helping to boost product adoption, optimize user experiences at scale, and eliminate costly churn.

Sprig’s approach is centered around targeted, AI-powered insights that allow for the identification of user pain points and behavior patterns. This enables product teams to make smarter decisions based on a deep understanding of how users interact with their products. The platform supports a variety of features, including targeted surveys, session replays, and AI analysis, making it a versatile tool for gathering and analyzing user feedback.

With Sprig, companies like Coinbase, Square, and ClassPass have uncovered actionable insights that have led to significant improvements in usability, retention, and overall product experience. The platform’s emphasis on AI-driven analysis and targeted feedback collection positions it as a powerful tool for any product team looking to enhance their product based on real user insights.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business
  • Large Enterprise

Sprig Pricing

Starting From:
$ 199 /month
Pricing Model: Subscription
Sprig pricing structure accommodates different needs and scales of operation. The Free plan is perfect for individuals starting with user insights, providing access to one in-product survey or replay per month, and AI analysis for up to 5k monthly tracked users (MTUs). The Starter plan, at $175/month billed annually, caters to professionals with a small user base, offering two in-product surveys or replays and up to 25k MTUs. For larger organizations, the Enterprise plan provides custom survey and replay limits, MTUs, and advanced features like API access and dedicated support, with pricing available upon request.
Free Trial
Free Version

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Sprig Features

  • Customizable Branding
  • Template Management
  • API
  • Skip Logic
  • Question Branching
  • Questions Library
  • Reporting/Analytics
  • Customizable Fields
  • Data Import/Export
  • Survey Builder
  • Email Distribution
  • Multi-Channel Distribution
  • Mobile Survey
  • Advanced customization
  • Advanced security
  • AI-powered analysis
  • BI Tools Integration
  • Custom MTU limits
  • Customizable surveys
  • GPT-powered insights
  • In-product surveys
  • Integrated NDA & consent
  • Multi-language support
  • Native panel integrations
  • Permissions
  • Question Types
  • Roles & permissions management
  • SOC II compliance
  • SSO integration
  • Session replays
  • User targeting
  • Web and mobile support
  • White labeling

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Sprig Company Details

Company Name

Sprig

Headquarters

United States

Website

sprig.com

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Your Business

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Share your requirements and let our procurement experts help you find the best software deals, negotiate renewals, or compare alternatives — tailored to your business goals.

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