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Stripe Reviews for 2025

Payment processing platform for the internet.
User Score:
3.2/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is Stripe?

Stripe is an online payment processing tool that enables businesses, regardless of their size, to accept credit cards, debit cards, and various payment methods worldwide. With its user-friendly APIs, no-code payment options, and software solutions, it empowers companies to quickly launch, test, and scale their revenue.

It offers a range of features, such as recurring billing, marketplace setup, and integrated global payments. Developers can easily build integrations using Stripe’s modern tools and focus on improving customer experiences.

Stripe supports over 135 currencies and multiple payment methods, including cards and alternative options like ACH transfers, Alipay, and Giropay. The platform provides flexible billing models, customizable subscription logic, and pricing structures.

Users can manage subscriptions, invoices, and financial reports from the dashboard, and Stripe’s Connect feature facilitates routing, payouts, and advanced payment flows.

Its benefits include a customizable checkout experience, support for major card networks, simplified reconciliation, real-time transaction information, and numerous integrations. It serves global businesses across various industries, from startups to established organizations.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization

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Stripe Pricing

Starting From:
$ 0.30 + 2.9% per successful card charge
Pricing Model: Pay-as-you-go
To get started with Stripe, you can pay-as-you-go with $0.30 + + 2.9% per successful card charge or choose a custom plan by contacting them. With it, you get everything you need to manage payments, get hundreds of feature updates each year, and no setup fees, monthly fees, or hidden fees.
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Stripe Features

  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Billing & Invoicing
  • Compliance Management
  • Debit/Credit Card Processing
  • Data Security
  • Electronic Payments
  • In-Person Payments
  • Invoice Management
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Point of Sale (POS)
  • Receipt Management
  • Recuring/Subscription Billing
  • Reporting/Analytics
  • Self Service Portal
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Credit Card Management
  • Credit Card Processing
  • Cryptocurrency Processing
  • Fraud Detection
  • Reporting & Statistics
  • Sales Reports
  • Transaction Management

Stripe Integrations

  • Custify

    Customer Success Software

  • DocuSign

    Digital Signature Software

  • Founderpath

    FinTech Software

  • Gravity Forms

    Form Builder Software

  • HubSpot CRM

    CRM Software

  • MailChimp

    Marketing Automation Software

User Sentiment - Stripe Reviews

3.2/5
Based on 30,658 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Ease of Integration

    Stripe is frequently praised for its robust API and ease of integration. Developers appreciate the clear documentation, which makes it simple to embed payment processing into websites and mobile applications with minimal hassle.

  • Comprehensive Feature Set

    Stripe offers a wide range of payment options, including support for credit cards, mobile wallets, and alternative payment methods like ACH and SEPA. Its robust feature set also includes invoicing, subscriptions, and fraud prevention tools, which many users find helpful.

  • Global Reach and Multi-Currency Support

    Many international businesses appreciate Stripe’s ability to process payments in various currencies and support multiple payment methods. This global compatibility makes it an ideal choice for companies with customers worldwide.

  • Transparent Pricing

    Users often highlight Stripe’s transparent pricing model, which includes no hidden fees. The pay-as-you-go structure (typically around 2.9% + $0.30 per transaction) makes it easy for businesses to understand and predict costs, which helps with budgeting.

  • Strong Security and Compliance

    Another area where Stripe receives praise is its focus on security. With PCI compliance, data encryption, and advanced fraud detection, users feel confident in Stripe’s ability to handle sensitive payment data safely and securely.

Areas for Improvement
  • Customer Support

    One of the most common complaints is about Stripe’s customer support. Some users report slow response times and difficulty reaching a representative when they face critical issues. This can be a significant drawback for businesses handling a high volume of transactions.

  • Complex Dispute Process

    A few users mention handling disputes (chargebacks) can be cumbersome and slow through Stripe’s platform. In some cases, the lack of proactive communication can leave businesses feeling uninformed during disputes.

  • Higher Fees for Certain Payment Methods

    While Stripe’s base fees are transparent, some users have noted that specific payment methods, such as international transactions or currency conversions, charge higher fees. This can lead to unexpected costs for businesses handling cross-border payments.

  • Learning Curve for Non-Developers

    Although developers find Stripe’s API easy to work with, non-technical users sometimes find the platform’s extensive feature set overwhelming. This complexity can make it difficult for smaller businesses without dedicated technical resources to leverage the platform entirely.

  • Account Holds and Freezes

    A few users have experienced account holds or freezes due to Stripe’s risk assessment processes. While these measures are meant to prevent fraud, businesses can be frustrated by sudden interruptions in service without clear communication.

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Stripe Company Details

Company Name

Stripe, Inc.

Headquarters

United States

Website

stripe.com/en-gb-us

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