Triple Whale
Triple Whale Pricing
Triple Whale offers tiered pricing plans tailored for ecommerce businesses, with options ranging from the free Founders Dash plan to customizable Enterprise solutions.
Pricing is based on the business’s gross merchandise value (GMV) over the last 12 months, ensuring scalability as your business grows. Plans include essential to advanced tools for analytics, customer insights, and attribution, with varying levels of support and customization.
Monthly and annual billing options provide flexibility, while the Founders Dash plan allows users to explore the platform’s basic features for free.
Triple Whale Plans
Founders Dash
- Summary Board
- Benchmarks
- Email Reports
- Web Analytics
- 1-question Post-Purchase Survey
- 2 users
- 12-months of historical data
- Email Notifications
- Mobile app
Growth
- Summary
- Standard Ad Channel Attribution
- Post-Purchase Survey
- Influencer and Affiliate tracking
- Web Analytics
- Email & SMS Attribution
- Shipping and Fulfillment tracking
- Benchmarks
- Mobile app
- Additional Support
- Live Chat
- Group Onboarding
- Weekly Product Training Sessions
Pro
- Everything in Growth, plus:
- Premium Ad Channel Attribution
- RFM audiences
- Activity feed
- Cart Analysis
- Customer Data Platform
- Cohort analysis
- 60/90 day LTV analysis
- Customer Experience Analytics
- Review Analytics
- Subscription Analytics
- Forecasting
- AI-powered Sequences
- Additional Support
- Live Chat
- Group Onboarding
- Weekly Product Training Sessions
Enterprise
- Everything in Pro, plus:
- Sonar
- Creative Cockpit
- Product Analytics
- Summary and Attribution Data-Out APIs
- Additional Support
- Live Chat
- Group Onboarding
- Weekly Product Training Sessions
Triple Whale Pricing Review
Triple Whale offers a tiered pricing structure designed to cater to ecommerce businesses of all sizes, with specific plans based on the gross merchandise value (GMV) of the last 12 months. Here’s a detailed breakdown of the pricing packages and what each includes:
Founders Dash Plan
Cost: Free
Key Features:
- Users: 2
- Data Access: 12 months of historical data
- Analytics Tools: Real-time dashboard, email reports, web analytics, and post-purchase surveys.
- Support: Access to live chat and a knowledge base.
Who is it for?
This plan is perfect for small teams or individual entrepreneurs who need basic analytics and reporting tools without any cost. It provides essential features to track business performance in a manageable, straightforward manner.
Growth Plan
Cost: Starts at $129 per month or $1,290/year
Key Features:
- Users: Unlimited
- Advanced Tools: Standard ad channel attribution, influencer and affiliate tracking, email and SMS attribution, shipping and fulfillment tracking, and web analytics.
- Support: Includes live chat and email support, with access to a customer success manager.
Who is it for?
Ideal for growing ecommerce businesses with expanding needs for in-depth analytics and insights. This plan supports teams that are scaling and need more comprehensive tools to optimize their operations.
Pro Plan
Cost: Starts at $199/month or $1,990/year
Key Features:
- Users: Unlimited
- Premium Analytics: Includes all Growth Plan features, plus premium ad channel attribution, cohort analysis, customer experience analytics, cart analysis, and customer data platform access.
- Support: Enhanced support with access to strategic consulting, implementation specialists, and regular product training.
Who is it for?
This plan is designed for established ecommerce businesses that need advanced tools to dive deeper into data analytics and customer insights, helping to drive more strategic decisions.
Enterprise Plan
Cost: Starts at $279/month or $2,790/year
Key Features:
- Users: Unlimited
- Customization: Full access to Triple Whale’s suite of tools, including Sonar, Creative Cockpit, and product analytics, with customizable interfaces and APIs.
- Support: Priority support, custom board requests, and dedicated consulting tailored to the business’s specific needs.
Who is it for?
Geared towards large-scale businesses requiring extensive customization and top-tier support, this plan is designed for companies with significant operational complexity and high GMV. It provides robust analytics and strategic tools.
Tiered Pricing Based on GMV
Triple Whale’s pricing is tiered based on the last 12 months’ gross merchandise value (GMV) of the business. This means that the cost of the Growth, Pro, and Enterprise plans will vary depending on the scale of your business:
- Tier 1: GMV below $100k and up to $250k
- Tier 2: GMV between $250k and $500k
- Tier 3: GMV between $500k and $1M
- Tier 4: GMV between $1M and $2.5M
- Tier 5: GMV between $2.5M and $5M
…and so on, until the last tier for businesses with GMV over $100M, where the pricing is custom for all pricing plans.
As your business grows and your GMV increases, the pricing adjusts to reflect the additional value and support provided by Triple Whale’s tools and features.
Subscription and Payment Options
Triple Whale offers both monthly and annual billing options, with annual subscriptions providing cost savings. This flexibility allows businesses to choose a plan that aligns with their cash flow and operational needs.
Free Trial and Cancellation Policy
Although there is no traditional free trial, the Founders Dash plan acts as a free, ongoing option. For paid plans, users can cancel at any time, with access maintained until the end of the billing period. However, refunds are not provided for unused time.
Triple Whale Pricing Review Conclusion
Triple Whale’s pricing plans are designed to cater to a wide range of ecommerce businesses, from startups to large enterprises. With a flexible, tiered pricing model based on GMV, Triple Whale offers scalable tools and insights to help businesses grow and succeed.
