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TrustYou Reviews for 2025

All-in-One Guest Experience Solution for Hospitality
Tekpon Score:
3.8/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is TrustYou?

TrustYou, developed by TrustYou GmbH, stands as a premier reputation management software tailored for the hospitality industry. This powerful suite offers a comprehensive set of tools designed to gather, analyze, and display guest feedback from various channels.

Through its capabilities to aggregate reviews from across the web, including social media platforms and survey responses, TrustYou enables hotels and accommodations to improve their online presence and guest experience by leveraging insightful analytics and feedback.

The platform simplifies the process of monitoring and responding to reviews, enabling businesses to enhance their service quality and operational efficiency. Additionally, TrustYou’s semantic analysis feature aids in identifying trends and areas for improvement, making it an invaluable tool for hoteliers aiming to elevate guest satisfaction and drive revenue. Its use cases span from small boutique hotels to large hospitality chains, offering a scalable solution for reputation management and marketing in the digital age.

TrustYou serves as a critical tool for businesses in the hospitality sector looking to gain a competitive edge through superior guest experience and reputation management.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business
  • Large Enterprise

TrustYou Pricing

Starting From: Custom
Pricing Model: Subscription
TrustYou offers a comprehensive suite of services aimed at improving the guest experience through review management, guest surveys, and messaging solutions, but you will need to contact them directly to obtain detailed information on pricing packages tailored to your specific needs.
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TrustYou Features

  • Access Control/Permissions
  • Activity Tracking
  • Review Request
  • Feedback Management
  • Negative Feedback Management
  • Reputation Management
  • Survey/Poll Management
  • Campaign Analytics
  • Sentiment Analysis
  • Reporting/Analytics
  • Real-Time Analytics
  • Competitive Analysis
  • Customizable Templates
  • Template Management
  • Response Management
  • Social Media Integration
  • Performance Metrics
  • Email Management
  • API
  • All-in-One Guest Experience
  • Automated Review Collection
  • Guest Satisfaction Analysis
  • Review Marketing Automation
  • Competitive Benchmarking
  • AI-Driven Insights
  • Multi-Language Support
  • Customizable Survey Templates
  • Response Automation
  • Social Media Monitoring
  • Performance Reporting
  • Mobile Application Availability
  • Secure Data Storage
  • 24/7 Customer Support

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TrustYou Company Details

Company Name

TrustYou GmbH

Headquarters

Germany

Website

trustyou.com

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TrustYou vs. Similar Products

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TrustYou Alternatives

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Score: 4.6/5

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Swell

Score: 4.2/5

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