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Usercentrics Reviews for 2025

Unlock marketing opportunities with consented data.
Verified
User Score:
4.7/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Usercentrics?

Usercentrics is a Consent Management Platform (CMP) that enables companies to acquire, handle, and document user consent across their websites and applications.

The platform is designed to assist businesses in complying with global data protection laws such as GDPR, CCPA, and LGPD. By integrating Usercentrics, companies can ensure a transparent and legally compliant digital presence, which in turn builds trust and enhances user experience.

The platform comes with customizable consent banners, detailed consent analytics, and easy integration with a wide range of tech stacks.

The benefits of using Usercentrics are better data privacy compliance, increased user trust, and the ability to utilize consented data for better marketing strategies. It is ideal for all sizes of businesses that operate online, particularly those in e-commerce, digital marketing, and software industries.

By simplifying the consent management process, Usercentrics plays a vital role in helping businesses navigate the complex landscape of user data rights and privacy regulations.

Found in these Categories

Best For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise

Usercentrics Pricing

Starting From:
$ 60 /month
Pricing Model: Subscription
Usercentrics offers several pricing tiers for its consent management platform. The "Starter" plan is available at $60 per month for up to 50,000 sessions and includes basic features suitable for growing businesses. The "Advanced" plan ranges from $175 to $1,150 per month, supporting unlimited configurations and domains for larger businesses. For highly customized needs, the "Premium" plan provides bespoke solutions with custom pricing. Each plan includes a 30-day free trial to explore the services.
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Usercentrics Features

  • Access Controls/Permissions
  • Consent Management
  • Data Mapping
  • Policy Management

User Sentiment - Usercentrics Reviews

4.7/5
Based on 1,049 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • High Customizability

    Users find the Usercentrics platform highly customizable, with features that allow businesses to tailor the consent banner design to match their branding. It also offers configuration options for cookie categories, which enhances the user experience (UX) and complies with various privacy standards.

  • Ease of Integration

    The platform integrates smoothly with other systems, including Google Tag Manager, and supports a wide range of software ecosystems, such as marketing automation and CRM tools, which many companies find efficient for automated consent management.

  • Responsive Customer Support

    Many users commend Usercentrics for its reliable customer support. The support team is often praised for responsiveness, which is especially valuable for companies needing assistance with initial setup or ongoing compliance questions.

  • Compliance with Multiple Regulations

    Usercentrics supports an extensive list of data privacy regulations beyond GDPR, including U.S. state laws (e.g., CCPA, CPA) and Brazil’s LGPD, making it suitable for businesses operating globally.

  • User-Friendly Interface

    Users consistently mention that the dashboard is intuitive, simplifying setup and customization tasks. This usability helps businesses quickly implement the software without extensive training.

Areas for Improvement
  • Documentation and Setup Guides

    Some users find that the documentation provided could be clearer, particularly for more advanced features. This limitation can lead to a steeper learning curve for teams unfamiliar with technical privacy compliance terms.

  • Pricing Flexibility

    For smaller businesses, the pricing of Usercentrics might be a concern, as some find it on the higher side, particularly if they are not utilizing its advanced features. The starting price is $50 per month, but advanced plans can be significantly more costly.

  • Limited API Support

    Currently, Usercentrics does not offer an API, which may restrict businesses looking to develop custom integrations beyond the platform’s existing compatibility options.

  • Performance Analytics Access

    Although Usercentrics stores consent data on its servers, it lacks the option to give users direct access to detailed analytics about consent performance, limiting insights that some organizations might find useful.

  • Complexity in Advanced Configurations

    While many users appreciate its flexibility, some report difficulties configuring advanced settings due to technical jargon and complex workflows, especially if they do not have specialized support.

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Usercentrics Company Details

Company Name

Usercentrics GmbH

Headquarters

Germany

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