Zenoti Reviews for 2025
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What is Zenoti?
Zenoti is a cloud-based software solution specifically designed for the wellness industry, including spas, salons, and fitness centers.
It streamlines various business operations by integrating appointment scheduling, employee management, inventory control, and customer relationship management in one platform.
The software supports businesses in enhancing their customer experience through features like online booking, personalized marketing campaigns, and a mobile app for on-the-go management.
One of the key benefits of Zenoti is its ability to automate administrative tasks, which frees up time for business owners and staff to focus on customer service.
The software also provides robust analytics and reporting tools, enabling businesses to track performance, identify trends, and make data-driven decisions to boost profitability.
Additionally, Zenoti enhances customer engagement through tailored marketing tools and a built-in loyalty program. Its scalability makes it suitable for single-location businesses as well as multi-location enterprises, offering a centralized system for managing operations across various sites.
Overall, Zenoti offers a comprehensive suite of features that can help wellness businesses optimize their operations, improve customer retention, and increase revenue, making it a valuable tool for the industry.
Found in these Categories
Best For
- Small Business
- Medium Business
- Large Enterprise
Zenoti Pricing
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Zenoti Features
- Appointment Scheduling
- Automated Scheduling
- Booking Management
- Calendar Management
- Credit Card Processing
- Customer Database
- Customizable Forms
- Customizable Templates
- Employee Management
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Task Scheduling
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Attendance Management
- Attendance Tracking
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- CRM
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Commission Management
- Confirmation/Reminders
- Costume Management
- Credit Card Management
- Customer Accounts
- Customer Mobile App
- Customer Surveys
- Customizable Reports
- Data Import/Export
- Drag & Drop
- Electronic Forms
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Event Management
- Facility Scheduling
- Faculty/Staff Management
- For Barbershops
- For Gyms
- For Medical Spas
- For Salons and Spas
- For Yoga/Pilates Studios
- Gift Card Management
- HIPAA Compliant
- Instructor Management
- Inventory Management
- Inventory Tracking
- Item Management
- Loyalty Program
- Marketing Automation
- Member Portal
- Membership Management
- Mobile Alerts
- Multi-Location
- Multiple User Accounts
- Online Booking
- Online Payments
- Online Registration
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Point of Sale (POS)
- Purchase Order Management
- Real Time Reporting
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Reporting/Analytics
- Retail Inventory Management
- SMS Messaging
- Sales Reports
- Social Media Integration
- Staff Management
- Team Management
- Third-Party Integrations
- Transaction History
- Treatment Packages
- User Management
- Visitor Management
- Website Integration
User Sentiment - Zenoti Reviews
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All-in-One Platform
Zenoti consolidates multiple functions, such as client management, payments, employee scheduling, and marketing, into one platform, eliminating the need for separate software. This is highly appreciated by businesses that want to streamline operations and save costs.
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Customizability
The software offers a high level of customization, allowing users to tailor the platform to their specific business needs. Features like AI-powered tools and reporting capabilities help users manage complex tasks efficiently.
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Customer Support
Users often praise Zenoti for its strong customer support, particularly during onboarding, with dedicated teams helping businesses get set up and running smoothly.
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Complexity
While Zenoti offers extensive features, some users note that the learning curve is steep, especially for new team members. Understanding how to utilize all the tools fully can take time.
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Pricing Model
Zenoti’s pricing is based on a per-location basis, which can be confusing. Many users find the lack of transparency in pricing and additional costs for certain features a drawback.
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Zenoti Company Details
Company Name
Zenoti
Headquarters
USA
Website
zenoti.com
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