23shout Reviews
& Product DetailsWhat is 23shout?
23shout is an advanced contact center solution designed for modern businesses, offering a comprehensive suite of communication tools. It allows teams to make and receive calls from local, mobile, and toll-free numbers globally without the need for installations. The platform includes features such as dynamic call scripts, team SMS messaging, and advanced spam detection. Integrations with over 5,000 tools, including Hubspot, Pipedrive, and Zapier, enable seamless automation and workflow management.
23shout is ideal for businesses seeking to enhance their communication processes and improve team collaboration. Its call analytics feature provides insights into call rates, durations, and outcomes, allowing companies to optimize their communication strategies. The platform’s ability to link with existing tools and automate tasks ensures that businesses can maintain efficient and effective communication channels.
By using 23shout, companies can streamline their customer interactions, improve operational efficiency, and enhance overall productivity. The platform’s ease of use and powerful features make it a valuable tool for businesses looking to modernize their contact center operations. Whether for sales, support, or general business communications, 23shout provides a robust and flexible solution.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
23shout Pty Ltd
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Located In
Australia
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Website
23shout.com
Starting from:
$30 /dialer/month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
23shout offers three pricing plans: Starter at $30/month per dialer with unlimited US calls, Pro at $70/month per dialer with unlimited international calls, and Enterprise with custom pricing for tailored solutions. Each plan includes features like call recording, CRM integrations, and automated call scripts.
- Alerts/Notifications
- Automated Attendant
- Business Text Messaging
- Call Analytics
- Call Forwarding
- Call Monitoring
- Call Recording & Rating
- Call Routing
- Call Queuing
- Contact Management
- Interactive Voice Response
Additional Features
- Activity Tracking
- API
- Automatic Call Distribution
- Blended Call Center
- Call Center Management
- Call Logging
- Call Recording
- Call Reporting
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- CRM
- Inbound Call Center
- Interaction Tracking
- IVR
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Progressive Dialer
- Queue Management
- Reporting/Analytics
- Third-Party Integrations
- Voice Mail
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Zapier
Data Integration Software
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HubSpot CRM
CRM Software
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