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Best VoIP software

What is VoIP Software?

Voice over Internet Protocol (VoIP) software is a technology that enables users to make and receive phone calls over the Internet rather than through traditional phone lines. This digital communication method converts voice communication into data packets that are transmitted over the internet. VoIP is particularly advantageous for its cost-effectiveness, especially for long-distance and international calls, making it a popular choice for businesses of all sizes.

VoIP offers flexibility in communication, as calls can be made and received on various devices like mobile phones, tablets, laptops, and smartwatches, as long as there is a stable internet connection. This feature ensures increased accessibility and portability, allowing users to stay connected from virtually anywhere.

Beyond voice calls, VoIP systems often include a range of additional functionalities such as video calls, instant messaging, file sharing, call analytics, call recording, mobile app integration, priority alerts, conferencing, and higher scalability. These features enhance the overall communication experience, making VoIP a comprehensive tool for personal and business communication.

Before adopting VoIP, it’s essential for users to ensure that their internet connection is robust enough to handle the service demands, as this can affect call quality. VoIP represents a significant step in the evolution of communication technology, emphasizing quality, automation, and flexibility while reducing costs.

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Freshdesk, developed by Freshworks, is a cloud-based customer support software designed to help businesses manage customer queries efficiently across various channels. It offers a comprehensive suite...
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MightyCall is a sophisticated VoIP system designed to combine all client queries from phone calls, emails, and social media into one queue, simplifying the process of resolving issues. However, its t...
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Placetel, a member of the Cisco family, offers a feature-rich cloud phone system designed for businesses of all sizes, from startups to large corporations. With over 30,000 businesses trusting Placet...
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Kixie is a sales engagement platform that allows sales teams to make ultra-reliable, easily automated calls and texts for top CRMs. With just one click, users can phone or SMS numbers from any Google...
Learn more about Kixie is a cloud-based VoIP software with over 50 features and hosted products in to more than 60 countries. This comes with the particular advantage of offering you more than you need features and...
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JustCall is an all-in-one system for businesses to get phone numbers from over 70 countries around the world. So, it is a VoIP system and much more, as the SaaS also offers automated text message ser...
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Aloware is a cloud-based contact center software designed to enhance customer communication for businesses. It integrates seamlessly with popular CRMs, offering features like sales dialers, AI-driven...
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LeadDesk isn’t your average contact center solution; it’s a performance booster for your sales and customer service teams. Forget clunky interfaces and siloed operations. LeadDesk offers ...
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CallFire provides a comprehensive suite of texting and calling solutions aimed at enhancing businesses’ ability to reach and engage with more customers efficiently. Having delivered...
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Zadarma offers a cloud-based virtual phone system designed to meet the communication needs of businesses worldwide. With over 15 years of continuous improvement, Zadarma has established itself as a l...
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Intulse is a leading VoIP provider that offers a cloud-based VoIP phone system designed to grow with your business. This system integrates seamlessly with popular CRM and other systems, making it a p...
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FluentStream is a comprehensive communications solution tailored for small and medium-sized businesses. It prioritizes reliable and efficient phone system functionality, boasting a 99.99% service upt...
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InfoFlo Talk is a VoIP service that stands out for its customer-first pricing model and superior technology. Unlike many VoIP providers, InfoFlo Talk charges per line, not per user, allowing business...
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CallHippo is a virtual phone system designed to help businesses increase agent productivity, automate workflows, and reduce communication costs across international teams. With its cloud-based platfo...
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Sonetel is one of the best VoIP providers you can find. It focuses on small businesses, international businesses, and enterprise customers. They offer three primary services to those customer types: ...
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RingCentral MVP (Message, Video, Phone) is a comprehensive communication solution designed to streamline business interactions across multiple channels. This platform integrates messaging, video conf...
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Eloquant dives into the world of customer service, aiming to be your partner in optimizing customer relationships. They offer a software suite designed to streamline communication across all touchpoi...
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Spoke Phone positions itself as a next-generation business phone system designed to boost revenue, productivity, and gain insights from phone calls, SMS, and WhatsApp conversations. It caters to busi...
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Freshcaller is a cloud-based contact center solution designed to enhance customer experience effortlessly and affordably. It provides businesses with comprehensive call management capabilities, inclu...
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VirtualPBX offers a comprehensive VoIP solution that caters to businesses of all sizes, from small startups to large enterprises. Their cloud-based business telephony system is designed to enhance co...
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For a long time now, communication technology has exerted a force across space and time. Our connections occur mainly in the digital environment, firstly thanks to the invention of the phone calls and secondly to its forerunner, the VoIP software.

It is a breakthrough that can link people, customers, and businesses from a long distance with the help of an internet connection. And dare we even say about the low cost? Let’s elaborate a bit in the following sections.

What is VoIP phone service? 

VoIP is the technology everyone uses, but few know it has a name. So let’s see what VoIP means is to start presenting its merits.

A VoIP software stands for voice over Internet Protocol, and due to this disruptive development, users can place and receive phone calls over the internet. Unlike a traditional call, VoIP call has a slightly different process of encoding voice communication.

Shortly, because we are talking about activities on the internet, we are referring to data. Thus, the callers’ voice using VoIP is encoded in digital data recorded then into tone signals. 

Everyone with an internet connection can make internet calls through VoIP. It is a piece of software widespread over small and large businesses that look to keep in touch more effectively with partners and prospects. 

The phone service is not limited to making phone calls, but it encompasses a wide spectrum of activities over the internet, like video calls, instant messaging, or file sharing. 

Benefits of using VoIP phone number

We were talking about dialing someone over long distances. And here emerges the first advantage of using VoIP service. For example, small businesses and larger ones have many phone calls to place in a day, and some of them might be out of the free area included in the local mobile network. Thus, the VoIP system manages to save the company’s money formerly spent on long-distance and international telephone charges. 

In addition, this is a very flexible alternative to the traditional phone service. For example, you can make and receive voice calls on multiple devices using the same phone number.

Whether a mobile phone, tablet, laptop, or smartwatch, you will always be on track with a stable internet connection, free from the risk of missing important calls. This is what we call increased accessibility and complete portability. 

Depending on which area you are in, a VoIP phone that uses a broadband internet connection might be more effective in voice calls quality. This is why before making a decision, businesses should verify that their internet connection meets the VoIP service demands. 

Best features of VoIP service to look for

Unlike regular phone lines, a VoIP system offers users many interesting features available only with internet access. Next, we want to mount some great features that enable software of this kind to be called the best VoIP phone service:

  • Call analytics
  • Call recording
  • Mobile app
  • Priority alerts
  • Conferencing
  • Instant messaging
  • Higher scalability

In today’s world, technology has made a significant impact on our daily lives by enhancing the quality, flexibility, and cost-effectiveness of our activities. One such technological advancement is VoIP software, which can help streamline your workflow. If you’re interested in learning more about this service, stay tuned for our genuine reviews that can assist you in making the right software choice.


Nitish Singh


Nitish Singh

Software Reviewer & Writer @ Tekpon

SaaS Content Writer

Nitish Singh is a C1 Advanced (CEFR) certified tech writer whose expertise has made technology more accessible to over a million users worldwide. With a strong background in Computer Applications, Nitish excels in demystifying complex tech subjects, making him a sought-after voice for B2B.
Ana Maria Constantin


Ana Maria Constantin

CMO @ Tekpon

Chief Marketing Officer

Ana Maria Constantin, the dynamic Chief Marketing Officer at Tekpon, brings a unique blend of creativity and strategic insight to the digital marketing sphere. With a background in interior design, her aesthetic sensibility is not just a skill but a passion that complements her expertise in marketing strategy.

VoIP Software Insights

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