4me Reviews for 2025
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What is 4me?
4me is an enterprise service management (ESM) solution that aims to optimize IT and service management operations within businesses.
It offers a comprehensive suite of tools to enhance service delivery and automate workflows, streamlining both internal IT services and those provided by external third-party service providers.
The platform uses an integrated service management approach to facilitate seamless collaboration across various departments and with external partners.
Key features of 4me include IT service management (ITSM), project tracking, service integration and management (SIAM), and asset management.
These functionalities enable organizations to deliver efficient services, improve response times, and ensure high-quality service management processes.
The benefits of using 4me include enhanced operational efficiency, better visibility into service operations, and improved service levels through more effective management and coordination of services.
The platform is particularly useful for large enterprises looking to consolidate their IT and service management processes onto a single, unified platform.
It can be used by IT departments, HR departments, facilities management departments, and any other service-providing department seeking a comprehensive solution for managing services, projects, and assets.
Found in these Categories
Best For
- StartUps
- Small Business
- Medium Business
- Large Enterprise
4me Pricing
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4me Features
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Appointment Management
- Assignment Management
- Auto-Responders
- Automated Routing
- Call Center Management
- Canned Responses
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Communication Management
- Compliance Management
- Configurable Workflow
- Contact Management
- Contract/License Management
- Customer Database
- Email Management
- Feedback Management
- Full Text Search
- Help Desk Management
- Inbox Management
- Incident Management
- Interaction Tracking
- Issue Management
- Live Chat
- Multi-Channel Management
- Offline Form
- Performance Management
- Prioritization
- Real-Time Monitoring
- Reporting & Statistics
- Rules-Based Workflow
- Self Service Portal
- Social Media Integration
- Support Ticket Management
- Task Management
- Transcripts/Chat History
- User Management
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- API
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Availability Management
- Billing & Invoicing
- Budget Management
- Calendar Management
- Capacity Management
- Change Management
- Change Planning
- Change Tracking
- Commenting/Notes
- Configuration Management
- Consent Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Mapping
- Data Storage Management
- Data Visualization
- Document Storage
- Drag & Drop
- Event Logs
- File Sharing
- Gantt/Timeline View
- HIPAA Compliant
- Inventory Management
- Issue Auditing
- Issue Scheduling
- Issue Tracking
- IT Asset Management
- IT Asset Tracking
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Milestone Tracking
- Multi-Language
- Multiple Projects
- Performance Metrics
- Policy Management
- Portfolio Management
- Predictive Analytics
- Problem Management
- Project Management
- Project Planning/Scheduling
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Release Management
- Remote Access/Control
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Allocation & Planning
- Resource Management
- Risk Assessment
- Risk Management
- Role-Based Permissions
- Search/Filter
- Secure Data Storage
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Single Sign On
- SSL Security
- Surveys & Feedback
- Tagging
- Task Progress Tracking
- Template Management
- Third-Party Integrations
- Time & Expense Tracking
- Traditional Methodologies
- Training Management
- Workflow Configuration
- Workflow Management
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4me Company Details
Company Name
4me, Inc.
Headquarters
United States
Website
4me.com
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