Broadly Reviews for 2025
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What is Broadly?
Broadly is a customer experience and online reputation management software designed for local businesses. It focuses on helping businesses build a strong online presence and reputation. Broadly assists in engaging with leads and customers, automating review requests, and streamlining invoices and payments. The platform is accessible for free, offering all its features without charge.
Broadly supports over 6,000 local businesses across various industries, including automotive, home, and pet services. The software is particularly effective in driving new business by increasing reviews on platforms like Google and Facebook, helping businesses stand out from their competition. It also features a web chat function for generating qualified leads directly from the website, leading to faster and easier conversions.
The platform offers a consolidated messaging system, allowing businesses to communicate with customers and leads from various channels like their website, Google My Business, and Facebook Messenger, all from one place. Broadly is an ideal solution for local businesses looking to enhance their online reputation, improve customer engagement, and grow their business.
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Best For
- Small Business
Broadly Pricing
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Broadly Features
- Website Integration
- Third Party Integrations
- Survey/Poll Management
- Social Media Integration
- Sentiment Analysis
- SMS Messaging
- Review Request
- Review Generation
- Ratings/Reviews
- Reporting/Analytics
- Response Management
- Performance Metrics
- Negative Feedback Management
- Multi-Location
- Multi-Account Management
- Feedback Management
- Email Management
- Dashboard
- Customizable Branding
- Communication Management
- Campaign Management
- CRM
- Activity Dashboard
- Customer History
- Data Security
- Interaction Tracking
- Multi-Channel Communication
- Multi-Channel Data Collection
- Payment Processing
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Review Notification
- SEO Management
- Social Media Monitoring
- Social Sharing
- Surveys & Feedback
- Trend Analysis
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Broadly Company Details
Company Name
Broadly Inc.
Headquarters
United States
Website
broadly.com
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